Posted by Rob King

Choosing a care home during COVID19 pandemic

5 Top tips for choosing a care home – without being able to go inside.

Everybody is talking about care homes being closed during the coronavirus pandemic but this isn’t strictly true.

Whilst most are closed to relatives wishing to visit residents already living in the home, the vast majority are still open for admissions of new residents. This means if you are looking for a care home for a loved one, they CAN still move in.

The difficulties arise when you are not able to look around the care home to make sure you, and your loved one, likes it. So here are some top tips on how to manage the situation whilst the world is in the grip of COVID-19:

5 top tips ...

  1. Make sure you understand what type of care you are looking for. If you are not sure, get free advice from one of our advisors at Autumna on 01892 335 330.
  2. Talk to the manager of the care home on the phone. Granted its not very scientific, but you can tell a lot by a voice and the way somebody interacts with you.
  3. If you’ve identified a shortlist of care homes that you think might be right for your loved one, check them out online. Again, Autumna.co.uk is a great source of information, listing every care home across the UK. And don’t forget to look at the homes social media platform – especially Facebook.
  4. Ask a member of staff to walk around and film the home. They will need to be careful not to include other residents but it will give you a useful general impression.
  5. Finally, ask to talk to other residents.  Use FaceTime or similar if possible.

When you have decided on a home, the Manager will need to carry out an assessment, to make sure they can meet your needs. This is usually carried out face to face, however some homes are now assessing over the phone or on FaceTime.

Whichever way the process takes place, if you have researched online as much as possible, and spoken to the manager and staff, you are making the best possible choice.

Autumna has over 13,500 care homes listed on its site.

Monday to Sunday, we’re here to help...

For further information on care homes, or home care, live-in care or retirement living for that matter, you can give our friendly team a call on 01892 335 330.

Book a call back (Care Advice):

Click here

If you prefer email, you’re welcome to send us a message at info@autumna.co.uk.

Other articles to read

Autumna Blog

Guide to rural retirement villages in the South

Older Persons Care Advice

Guide to rural retirement villages in the South

April 25th, 2025

Discover the peace of rural retirement villages in the South of England. Explore options that balance independence, support, and countryside charm.

Continue reading Guide to rural retirement villages in the South
Ultimate guide to care homes in Norwich

Older Persons Care Advice

Ultimate guide to care homes in Norwich

April 23rd, 2025

Discover the best care homes in Norwich—explore lifestyle-focused options, top-rated services, and how to choose the right home with confidence.

Continue reading Ultimate guide to care homes in Norwich
How to find an adult day care centre near you

Older Persons Care Advice

How to find an adult day care centre near you

April 22nd, 2025

Looking for an adult day care centre near you? Discover how to find safe, joyful care for your loved one—and support for yourself—on Autumna.

Continue reading How to find an adult day care centre near you

The UK's largest & most detailed directory of elderly care and retirement living options

10,417

Care Homes

12,409

Home Care Services

1,671

Live-in Care Services

1,826

Retirement Living Developments

Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.