A care finding tool for the digital age.

Dashboard for Accelerated Discharge (DAD) is the only system that provides real-time availability for discharge/brokerage teams, reducing the time to identify available care to just 60 minutes.

A B2C proof of concept has been operating since January 2023, supporting on average 3,000 families a month to find care. Using a free Care Finder interactive tool, families are able to identify the care they need and receive a shortlist of suitable providers direct to their inbox. Providers are simultaneously notified and make contact directly with the family.  

With a 75% success rate this Care Finding tool has been developed for use in hospitals to support multiple patient discharges, regardless of location, type of care or funding.

The benefits of DAD to the discharge teams

• Creates a shortlist of available care services in 60 minutes.
• Automated search tool - Capacity Tracker estimates 50% of delay is due to finding available care.
• Reduces time spent by discharge teams on the phone by over 50%.
• Equivalent to having 2 extra members of staff in the discharge team.
• Generates a pre-qualified shortlist of care specific, available and proactive providers.
• Improved relationships and accountability between providers and discharge team.
• Gives hospital discharge teams more time to support patients.
• Reduces days lost to delayed discharge - on average 5 days.
• Improved patient outcomes and choice.
• Detailed online information about individual services enables faster decisions.
• Ability to support all funding types.
• Ability to support care home, home care and live-in care hospital discharge.

  
  

How does DAD work?

What are the specific problems faced by hospital discharge teams?

• Manual process of contacting care providers is time consuming.
• Poor engagement with care providers – 40% of providers in an Autumna survey said they do not receive referrals from hospital discharge teams.
• Patient choice compromised – Discharge To Assess overrides self-funding patient choice.
• Patient/family search and hospital discharge search not co-ordinated or supported with appropriate information and resource.
• Supply of correct patient information to providers - 45.5% of providers in an Autumna survey said information provided by hospital discharge teams is not accurate

Solutions provided by DAD

• Manual process of contacting care providers automated.
• Creates a shortlist of all available providers within 60 minutes.
• Full market search.
• Engagement with care providers improves – Third party intermediary reduces bias and improves accountability.
• Patient choice and decision making increased – particularly for self-funding families.  Detailed, easy-to-compare online information increases speed and accuracy of decision.
• Feedback protocols – easy online capture of patient feedback allowing for iterative improvements in the system.
• Signposting to services that help expediate patient decisions.

Business intelligence survey

Based on 522 patient requests received over 12 weeks

Autumna overview

DAD is underpinned by Autumna, the largest, most comprehensive and detailed database of elderly care providers in the UK

Every registered provider is listed on the platform free of charge.  Providers can subscribe to Autumna and provide more detailed information about their service to differentiate themselves from competitors. Autumna does not take referral fees from care providers.

Testimonial

Contact us to find out how to start using DAD across your organisation.

Telephone 01892 335 330 or email debbie@autumna.co.uk

SPARK TSL

Where a hospital or NHS Trust is using SPARK TSL and its new SPARK® Horizon bedside unit, then DAD can be up and running at the touch of a button.

See the SPARK TSL and DAD Partnership Launches press release.