Live ratings for care homes

Live ratings for care homes

How do Live Ratings on Autumna work?

Prospective clients always want to know how your home rates in relation to your competitors. Using Digital Reception, e-Reception Book or Digital Visitors' Book software will give you that opportunity by capturing and displaying Live Ratings on Autumna. This software gives you the ability to invite any visitor who enters your home the opportunity to review how good their experience was! 

When visitors sign out of your home they are presented with the option to provide feedback. It's quick and it's easy. The reviews are then sent to Autumna in real-time and they update on your premium profile instantly.

Live ratings example

What is a Visitor Management System?

Visitor Management Systems are a digital tool, utilised by care and nursing homes for logging and managing visitors, contractors, and staff. It serves as a modern alternative to traditional sign-in books in reception areas.

Digital Reception Visual

Key Benefits:

  • Enhances the first impression for visitors and contractors by adding your branding and logo.
  • Boosts Care Quality Commission (CQC) ratings through the collection of immediate visitor feedback.
  • Integrates with Autumna Live Ratings, enabling the display of live feedback on premium profiles.
  • Strengthens resident safeguarding by incorporating additional security measures and pre-check-in questions.
  • Reduces staff costs by minimising administrative tasks.
  • Limits any spread of viruses through contactless check-in options, such as QR codes.
  • Complies with GDPR standards by securely handling personal data.
  • Offers integration possibilities with existing healthcare management systems.
  • Streamline fire evacuation procedures by providing a real-time roster of all visitors and staff in the care home.

    Suppliers:

    Person Centred Software Logo

    Digital Reception

    Digital Reception is a front of house e-reception book for visitors, staff and residents. A highly configurable system, supporting any number of social care settings.

    A front of house e-reception book for visitors, staff and residents.

    Learn More
    Digital Reception Logo

    e-Reception Book

    Replace all visitor books on your front desk with an iPad-based system to check in and out visitors. Create a modern first impression with a fully branded system.

    Visitor & Staff Sign-in App For Care & Nursing Homes.

    Learn More
    Coolcare connected reception Logo

    Digital Visitors' Book

    Guests can register easily, instantly syncing to resident and staff databases. You can track visitor logs, capture feedback, and provide greater accountability.

    A front of house e-reception book for visitors, staff and residents.

    Learn More

    Get in touch

    If you would like to add your Live Ratings onto your Autumna profile please contact:

    Debbie Harris

    Email: debbie@autumna.co.uk
    or call 01892 335 330

    If you would like to enquire about setting up Digital Reception, e-Reception Book or Digital Visitors' Book please use the contact details below.

    Ian Trott - Digital Reception

    Email: digitalreception@personcentredsoftware.com
    or call: 07462 871931

    Mike Gainey - e-Reception Book

    Email: mike.gainey@mediabasedirect.com
    or call: 01489 336 291

    CoolCare Sales Team - Digital Visitors' Book

    Email: info@coolcare.co.uk
    or call: 01133 853 853

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