OpenScore - A new way to understand care

OpenScore - A new way to understand care

What is OpenScore?

OpenScore is an independent score out of 10 that allows you, the care seeker, to make a truly informed choice about the care services you wish to consider.

For the first time there is a score made up from multiple data sources aggregated in real-time, enabling you to easily compare care homes with up-to-date and relevant information. You no longer need to rely on out-dated information.

Where to find a providers score

A care home's OpenScore will display on Autumna search result pages and on the care home profile page as shown in the examples below.

OpenScore search result page example

Care Home search result page

OpenScore provider page example

Care Home profile

What information is included in OpenScore?

The following information contributes to OpenScore ratings:​

  • Dining choices (including Food Standards ratings)
  • Live reviews
  • Environmental, Social and Governance (ESG) practices
  • Infection, prevention and control (IPC) measures
  • Transparency of cost​
  • Regulator ratings
  • Registered Manager
  • Data freshness

The score is then grouped into broader descriptions for ease of understanding and comparison between care homes.

OpenScore descriptors and scoring scale

Contact

For questions about OpenScore and any feedback please contact info@autumna.co.uk

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