Elmfield House
Book a Visit
Church Lane
Bisley
Woking
Surrey
GU24 9ED
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,000.00 |
| Regulator's Rating | Good |
Meet The Manager
Niccii Gillett is Registered Manager at Elmfield House.
Our Registered Manager at Elmfield House is Miss Niccii Gillett. She has a wealth of knowledge and experience having worked in Health and Social Care for over 21 years. Niccii has been our Registered Manager for over 7 years now and is a long standing member of the team. Niccii has a Level 7 QCF in Health and Social Care Management and she oversees a Senior Care Team who are all trained to at least Level 3 QCF/NVQ standard in HSC.
We are a family owned residential care home which caters for the needs of 18 elderly residents who have residential or dementia care needs. With just 18 residents, it allows us to give a much more personal service and it allows them to feel part of the ‘family’ at Elmfield.
We have been caring and looking after residents for 25 years. During which time we have seen many changes in both the caring system and Elmfield House itself. However, one thing will never change, our ethos to create a ‘home from home’ environment, where residents feel safe, secure and valued, just as they would in their own home. Independence is promoted and encouraged. It is our policy to involve residents in making as many decisions for themselves as possible. Every resident is provided and cared for with his or her individual needs in mind.
Elmfield House Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We follow all government guidance and entry is not allowed without a negative lateral flow test. |
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| Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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In recent years our residential and dementia care home has undergone significant renovations to improve the interior and physical appearance of the home. We have included a ground floor shower room, a new bathroom with a walk in bath, extended the kitchen and improved the laundry room. We then went on to add an additional 3 en-suite bedrooms, a larger lounge area, improved dining room, and new laminate flooring throughout the ground floor. And to top all of that, we put on a new roof. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 10 Mar 1981 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Day Centre, Dentist, GP, Gym, Hairdressers, Hydrotherapy Pool, Library, Lift, Minibus, Nutritionist, Optician, Overnight Guest Stay, Physiotherapy, Smoking Area, Spa, Stairlift, Swimming Pool, Theatre, Therapy Room. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Biomass Heating, Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Smart Home Remote Control, Solar Panel Heating, Virtual Reality. |
| Brochures |
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| Elmfield-Brochure.pdf |
| Our Photos |
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| Description |
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All of our standard rooms feature an en-suite with their own toilet and wash basin facilities. All beds are profile beds with handset controls to adjust the height and shape of the beds for personal comfort. Our rooms have 2 arm chairs, a wardrobe, chest of drawers, bed side tables with lockable drawer, a flat screen television which is wall mounted, and a table with lamp. Our rooms have 2 call handsets so residents can call for assistance at any time. We do encourage new residents to bring personal items with them, such as photos, pictures, or anything else that reminds them of home. For health and safety reasons any electrical items must be PAT tested before coming into the home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 18 |
| Number Of Ensuite Rooms | 18 |
| Type Of Room |
|---|
| Apartment, Bungalow, Double Room, Flat, Kitchenette, Separate Sitting Room, Single Room, Studio. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,000.00 |
| Nursing Fees From / Price Per Week | £1,500.00 |
| Residential Dementia Fees From / Price Per Week | £1,200.00 |
| Nursing Dementia Fees From / Price Per Week | £1,500.00 |
| Respite Fees From / Price Per Week | £1,000.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Activities are done within the home on a daily basis and aim to stimulate the residents physically, mentally and emotionally. During the week activities will include sensory activities, external singers, flower arranging, pet therapy and a variety of parties. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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Pets are allowed at the Manager's discretion |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
| We Welcome |
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| Birds, Cats, Dogs, Horses, Others (subject to review), Rabbits, Reptiles. |
Church Lane
Bisley
Woking
Surrey
GU24 9ED
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 24th January 2019 |
| Last rated | 3rd April 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 30th December 2010 |
| Service Provider | Elmfield Residential Home Limited, GU24 9ED |
Elmfield House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Elmfield House
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