Emberbrook
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,521.00 |
| Regulator's Rating | Good |
Meet The Manager
Rosanna Josephine O'Mara is Home Manager at Emberbrook.
A real home has as much personality as the people who live there. That’s why we’ve made Emberbrook a place you’d be proud of and happy to live in – just as you would your own home.
Excellently situated, Emberbrook Care Home, on the Surrey/London border, is set on a private estate in the pretty village of Thames Ditton, not far from the parks and amenities of Surbiton and Kingston.
Our home is set across four wings, and three of the wings have their own dining room, large lounge area and a smaller quiet lounge, meaning peace and tranquillity is never far away.
We offer brighterkind care – a person-centred approach that is delivered through quality care, recreation and activities, and food and dining.
Magic Moments Programme at Emberbrook
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Cancer, Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We’ve taken the appropriate measure to ensure the safety of residents. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Emberbrook is surrounded by lovely gardens. Landscaped lawns, pathways and our sensory garden provide residents with secure and secluded outdoor space to use as their please. There is also a patio with outdoor seating where we regularly serve afternoon tea, and meals when the weather is fine. In the summer we hold many activities outdoors, including garden parties and barbecues. Whether you’re entertaining your family and friends, spending time with other residents or taking part in activities, our living rooms are ideal. It’s always up to you whether you want to get involved with activities – you’re more than welcome to sit back, relax and enjoy the atmosphere. Spread out across the home there are eight communal lounges, including four quiet lounges. They’re where we sometimes hold sensory activities and where residents can spend private time with their visitors. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Dentist, Hairdressers, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Emberbrook dec 2018 web.pdf |
| Our Photos |
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| Description |
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Our rooms are beautifully decorated and we encourage you to bring along some home comforts |
| About Our Rooms | |
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| Number Of Rooms | 68 |
| Number Of Ensuite Rooms | 68 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Internet Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,521.00 |
| Nursing Fees From / Price Per Week | £1,521.00 |
| Residential Dementia Fees From / Price Per Week | £1,631.00 |
| Nursing Dementia Fees From / Price Per Week | £1,631.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
brighterkindsamplemenu.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Activities vary each week at Emberbrook: from yoga, pilates, art and knitting classes. We also have visiting pet therapy. Everything’s flexible – if it’s sunny we try and get outside, so everyone can appreciate the best of the day. We’ve built excellent links to the community, allowing residents to continue their lives outside the home with ease. We have our own minibus for trips out to the seaside, and to visit nearby parks and museums. We also receive regular visits from local schools and community groups. Every brighterkind home now has a Magic Moments Club which provides a vast range of activities and fun things to do that are open to all of our residents: |
| Our Photos |
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| Timetables |
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| Activity Template brighterkind.pdf |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping. |
| Our Pets |
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We allow pets upon agreement with our home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
| Our Pet Policy |
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| Pets - brighterkind.pdf |
16 Raphael Drive
Thames Ditton
Surrey
KT7 0BL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st November 2022 |
| Last rated | 8th December 2022 |
| Current Report | |
| Historic Reports | |
| Registration Date | 2nd August 2016 |
| Service Provider | Alliance Care (Dales Homes) Limited, SK9 1BU |
Emberbrook Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Emberbrook
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