Etheldred House Care Home

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Set over just two floors, Etheldred House has lots of space that residents can use just as they want. On the top floor is a sunny quiet room to relax, read or take a nap, while our cinema room, multidenominational prayer room and range of different lounges allow for different levels of interaction and socialising. 

The two dining rooms on each floor are where everyone comes together during mealtimes to enjoy freshly cooked meals prepared by our kitchen team. Our brilliant chefs take each individual’s tastes, dietary needs and cultural backgrounds into account, and serve up a changing menu which also includes vegetables and fruit homegrown by residents in our own gardens. 

At Etheldred House, we pride ourselves on the professional, person-centred care we give at all times. This includes encouraging residents to get involved in our Music for Health exercise classes, joining our reminiscence therapy sessions or just sitting having a cup of tea and a chat in our café.

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.

When it comes to residents enjoying themselves, our two Lifestyle Coordinators put together a brilliant range of activities, events and outings, with residents’ help. At Etheldred House Care Home even create personalised programmes for individuals that mix existing hobbies with opportunities to try new, fun activities. 

Residents can catch regular film screenings whilst enjoying some fresh popcorn in our cinema room, which includes a mix of old favourites and newer finds. The cinema room doubles as an event space for fun family gatherings, celebrations and birthday parties, where everyone comes together to mark special occasions in style.

Our group activities, such as arts and crafts, a reading circle and regular visits from school children, take place throughout our home, and our beautiful gardens host relaxing sensory sessions. These sessions encourage residents to share memories with the team, other residents and family, enjoying different smells, textures and visual stimulus. It is a great way of boosting wellbeing and peace of mind, especially for those people living with dementia.

By arrangement of the home manager 

Etheldred House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Etheldred House Care Home Care Home - Care Quality Commission (cqc.org.uk)