Glennfield Care Home

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Nestled in a quiet residential area, Glennfield is a purpose-built home in the historical market town of Wisbech, close to royal Sandringham in Norfolk.

En-suite bedrooms provide the perfect haven in which to rest and relax. They come fully furnished and residents are encouraged to personalise them with their own precious belongings so they become a familiar and homely place to spend time.

Everything at Glennfield is designed to create fun and happy times for the people we support, from knit and natter to live entertainment, creative arts and craft classes to classic film screenings, pampering treatments to Easter, Pancake Day and birthday celebrations. 

The enriching atmosphere we have created gives the chance to socialise with other residents, find new interests and promote positive feelings. Family members are always welcome, and often join us during activities as well as for lunch, dinner or afternoon tea. Other regular visitors include local school children, who visit at least once a week to spend time with residents chatting and taking part in a range of activities – the bonds and friendships formed are cherished by everyone.

Please speak to the home manager.

Glennfield Care Home Care Home - Care Quality Commission (cqc.org.uk)

Glennfield Care Home Care Home - Care Quality Commission (cqc.org.uk)