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11-13 Richmond Avenue
South Benfleet
Essex
SS7 5HE

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,100.00
Regulator's Rating Good
Meet The Manager

Jacky is Frood at Goldenley Care Home.

Jacky joined Goldenley Care Home in 2008 and was promoted to the Home Manager role in August 2022 after spending many years as a Team Leader and then Deputy Manager

Jacky

When friends and families visit Goldenley Care Home, they often comment on how ‘at home’ the residents look and feel.

This is because our team members, many of whom live locally in areas such as Benfleet, Canvey Island and Basildon, are dedicated to creating an atmosphere that is warm and friendly – supporting the residents to feel as happy, comfortable and independent as possible.

From our range of activities, developed in partnership with residents, to regular celebrations and welcoming families each day - we pride ourselves on creating a home from home, underpinned by exceptional residential, residential dementia and end of life care.


Goldenley Care Home
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Goldenley is tucked away in a tranquil location overlooking open parkland, surrounded by gardens with sunny patio areas. With 41 rooms – including two shared rooms for couples – we are a close-knit community that holds sociability, comfortable living and expert, person-centred care close to our hearts.

Our lounges and dining rooms provide the perfect place to socialise with fellow residents and visitors and our soothing sensory room is the perfect place to rejuvenate and relax.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Coffee Shop, Day Centre, Hairdressers, Lift, Overnight Guest Stay.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Combined Heat & Power (CHP).

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 7
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Shared Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00
Residential Dementia Fees From / Price Per Week £1,100.00
Respite Fees From / Price Per Week £1,100.00

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

We truly believe in every day being a day well lived, where people feel safe, happy and valued.

For some, this may be taking part in something as simple as helping our team to lay the tables for mealtimes, folding the laundry, delivering newspapers within the home or looking after our resident pets.

And for others, it is having the opportunity to rekindle a favourite hobby from years gone by, or to try something new – safe in the knowledge our caring team members are there to provide support and encouragement, helping to build self-confidence and feelings of achievement.

We recognise that some people choose to spend their time with team members in 1-2-1 activities while others prefer the livelier atmosphere of a group. Ultimately, we appreciate and respect each person as an individual, which forms a part of our commitment to provide a person-centred experience for everyone.

Excelcare-Wellbeing-Activities-Inside-We are also very conscious many people are worried about losing their independence and sense of community when they are considering a move into a care home.

This is why we organise regular visits to our homes from community groups, entertainers and schools as well as gathering the views of the people who live with us, to arrange day trips out to places of interest.

Depending on people’s interests, this may include popping to the local pub for a drink and some lunch, taking in the fresh air at the seaside or pottering around a local garden centre.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

11-13 Richmond Avenue
South Benfleet
Essex
SS7 5HE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 25th February 2021
Last rated 10th April 2019
Current Report

Goldenley Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Goldenley Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 2nd December 2010
Service Provider Goldenley Healthcare Ltd, EC1R 5HL
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Goldenley Care Home

Goldenley Care Home was given an overall rating of "Good" by the CQC in April 2019.
Goldenley Care Home provides Residential, Dementia and Respite care.
Goldenley Care Home has 41 rooms.
Prices for Goldenley Care Home start from £1,100.00 per week.
Goldenley Care Home is owned by Excelcare Holdings.
Yes. Goldenley Care Home does offer Residential care.
Yes. Goldenley Care Home does offer Respite care.
Yes. Goldenley Care Home does provide care for people with Dementia.
Goldenley Care Home accepts Local Authority clients.
Goldenley Care Home does not accept NHS Continuing Healthcare clients.
Jacky is the manager of Goldenley Care Home.

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