11-13 Richmond Avenue
South Benfleet
Essex
SS7 5HE
Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,100.00 |
Regulator's Rating | Good |
Jacky is Frood at Goldenley Care Home.
Jacky joined Goldenley Care Home in 2008 and was promoted to the Home Manager role in August 2022 after spending many years as a Team Leader and then Deputy Manager
When friends and families visit Goldenley Care Home, they often comment on how ‘at home’ the residents look and feel.
This is because our team members, many of whom live locally in areas such as Benfleet, Canvey Island and Basildon, are dedicated to creating an atmosphere that is warm and friendly – supporting the residents to feel as happy, comfortable and independent as possible.
From our range of activities, developed in partnership with residents, to regular celebrations and welcoming families each day - we pride ourselves on creating a home from home, underpinned by exceptional residential, residential dementia and end of life care.
Care Options | We Can Provide |
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Support For | Companionship, Convalescence, End of Life, Independent Living, Personal care. |
Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Admission | The provider assured the regulator that it was admitting people safely to the service. | |
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. | |
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. | |
Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. | |
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. | |
View the provider’s latest Inspection Reports. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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Goldenley is tucked away in a tranquil location overlooking open parkland, surrounded by gardens with sunny patio areas. With 41 rooms – including two shared rooms for couples – we are a close-knit community that holds sociability, comfortable living and expert, person-centred care close to our hearts. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Coffee Shop, Day Centre, Hairdressers, Lift, Overnight Guest Stay. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Combined Heat & Power (CHP). |
Our Photos |
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Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
About Our Rooms | |
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Number Of Rooms | 41 |
Number Of Ensuite Rooms | 7 |
We offer these types of ensuite rooms: WC and Basin. |
Type Of Room |
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Shared Room. |
Room Features |
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Furnished, Garden View, Unfurnished. |
Room Facilities |
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Telephone Point, Wifi. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,100.00 |
Residential Dementia Fees From / Price Per Week | £1,100.00 |
Respite Fees From / Price Per Week | £1,100.00 |
Funding Types | |
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Local Authority | Essex |
Region | East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Pureed Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
Activities Are So Important |
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We truly believe in every day being a day well lived, where people feel safe, happy and valued. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
11-13 Richmond Avenue
South Benfleet
Essex
SS7 5HE
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 25th February 2021 |
Last rated | 10th April 2019 |
Current Report |
Goldenley Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Goldenley Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 2nd December 2010 |
Service Provider | Goldenley Healthcare Ltd, EC1R 5HL |
Transport |
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Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
Places of Worship |
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Anglican Church, Methodist Church. |
Nearby Services |
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Bank, Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
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