Halvergate House
Book a Visit
58 Yarmouth Road
North Walsham
Norfolk
NR28 9AU
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,150.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Maxine Mills is Manager at Halvergate House.
"I have been in the care industry for 35 years and started because I wanted to help people and make a difference.
I have worked my way up, managing many homes for over 10 years and gaining experience in every area of the homes. My drive to become a manager was never about the position—it was because I wanted to make a difference in people's lives, and I quickly realised I needed to be in a position to do this. I love my job and being able to fulfil what I started out to achieve.
I feel that being a good manager is about being a good listener and acting, working as a team that is all amazing, and creating a positive, uplifting environment."
Halvergate House care home in North Walsham, Norfolk, offers nursing and personal care on a short or long-term basis. We aim to meet the specific needs of the individual who:
- Due to physical disabilities and illnesses, personal and/or nursing care assistance is required.
- Suffers from dementia and requires nursing care.
- Requires a convalescence following a hospital admission before they can return home.
- Requires daycare.
Halvergate House also caters to those in the 45-65 age range who need help with personal care or require nursing care due to disabilities.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Halvergate House has monthly audits on infection control, medication, environmental issues, the kitchen, hoists, meal times, health and safety and fire. There are regular manager walkabouts, risk assessments, CQC and safeguarding and action plans put in place. The manager has an open door policy for anyone to come to discuss any concerns they have which are acted on quickly. We have a safe environment and place importance on support staff having the training and skills to carry out the work in a safe manner. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
|
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Set in 1.75 acres of grounds with beautifully landscaped gardens and car parking facilities, Halvergate House care home has been carefully adapted, enlarged and refurbished to provide first-class facilities and a family home environment for 50 residents, with a choice of single or double rooms, according to need. Throughout the house, there are several areas for relaxation, including comfortable sitting rooms. One of these is equipped with a piano and music system, and the others have televisions. |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Chiropodist, Cinema, Hairdressers, Library, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
|---|
|
Designed with residents' specific needs in mind, the rooms at Halvergate House are extremely spacious. They each have en-suite facilities and are tastefully decorated, with pleasant views of the gardens. The rooms have conveniently located washing facilities and wide doors for easy access. They are also equipped with modern call systems, telephones, and television sockets.
|
| About Our Rooms | |
|---|---|
| Number Of Rooms | 50 |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,150.00 |
| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
At Halvergate House, as part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Partial |
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Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use digital care plans? | Yes |
58 Yarmouth Road
North Walsham
Norfolk
NR28 9AU
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 22nd June 2022 |
| Last rated | 20th August 2022 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 5th January 2011 |
| Service Provider | East Anglia Care Homes Limited, NR18 0SX |
Halvergate House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church. |
| Nearby Services |
|---|
| Church, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Halvergate House
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