Handsale Limited - Silver Trees
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Requires Improvement |
Silver Trees is a luxury 62-bed home set in the sweeping landscape of Somerset. Featuring two dining rooms and four lounges, the home offers a tranquil setting for residents in receipt of residential, nursing and respite care. There are 75 staff members, including a dedicated activities coordinator.
The countryside home boasts a secure garden where residents can enjoy the peaceful countryside in a safe environment. The home sits adjacent to an array of shops and has excellent transport links nearby.
As well as providing high-quality, person-centred care, Silver Trees also places high value on residents’ wellbeing, offering an in-house salon for them to relax and be pampered. There’s also free Wi-Fi access for all.
They can also take part in the excellent activities on offer, and there are plenty of opportunities for exciting excursions and trips.
Silver Trees offers outstanding care for its residents. As well as the staff undertaking industry-leading training to help them deliver the very best care, the home also offers virtual dementia training for friends, family and stakeholders. They can join the staff to gain an understanding of how to care for someone with dementia, ensuring that all care is consistent, accurate and delivered with compassion.
Silver Trees uses person-centred software to create digital, bespoke care plans that can be updated in real-time to ensure accuracy and quality, allowing staff to spend more quality time with the residents. They also use innovative technology to manage medication in partnership with Lloyds pharmacy.
Would You Like a Career in Care?
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Silver Trees residents each get a spacious single room with an en suite toilet and wash basin. The home has two floors, and on the first floor are 31 bedrooms for those requiring residential care. Each floor has a dining room and three lounges, and on the first floor there’s an additional quiet area. We have four bathrooms with all the equipment required for those who need help bathing, plus a shower room for residents who can |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Brochures |
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| Handsale Limited - Silver Trees.pdf |
| Our Photos |
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| Description |
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Silver Trees residents each get a spacious single room with an en suite toilet and wash basin. The home has two floors, and on the first floor are 31 bedrooms for those requiring residential care. They are supported by our fully-trained care team. On the ground floor we have 31 further rooms for people who need nursing care. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 62 |
| Number Of Ensuite Rooms | 62 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | North Somerset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
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Our activities coordinators plan a whole range of exciting and stimulating sessions within Silver Trees, in addition to excursions outside of the home, to ensure that residents live life as fully as they are able. Our managers running the home make sure professional standards are met – and exceeded – while keeping a close eye on everybody’s wellbeing. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Brockway
Nailsea
Bristol
Avon
BS48 1BZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 28th April 2023 |
| Last rated | 9th June 2023 |
| Reports | |
| Registration Date | 31st October 2011 |
| Service Provider | Handsale Limited, HA5 3HR |
9th June 2023 | Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Hospital, Pub, Restaurant, Shops. |
Frequently asked questions about Handsale Limited - Silver Trees
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