Seven Mile Lane
Wrotham Heath
Sevenoaks
Kent
TN15 7RY
Care Type | Care Home |
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Care Category | Nursing | Dementia | Respite |
Availability | Yes |
Live Rating | |
Weekly Prices From | £1,795.00 |
Regulator's Rating | Good |
Nicola Delves is Registered Manager at Harpwood Care Home.
I have worked in care since 2010 initially as a domiciliary carer, eventually progressing to Registered Manager, I absolutely love my job, my residents, staff and the home and consider myself very privileged to be part of the Harpwood family.
I have a particular interest in the use of technology to improve resident experience and can talk for hours about the subject, outside of my role I enjoy spending time with my family, gardening and taking care of my menagerie of pets.
Set in four acres of grounds, Harpwood Residential Care Home sets the standards by which you will judge other homes.
For over a decade Harpwood has been providing quality residential care for the elderly in a homely, safe and secure environment without compromising their independence and dignity.
Our experienced well trained qualified staff ensure every resident at Harpwood will find everyday life very much like any other community encompassing respect, privacy, dignity, kindness, compassion and the opportunity to interact with their own peer group.
Equality diversity and human rights are the basic principles that govern the way we provide service at Harpwood.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are following all government guidance and advising relatives of the guidance via email and newsletter |
Infection Control Initiatives in place | ||
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Our Building and Facilities |
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Harpwood has been especially designed for those less able, and offers wide corridors for easy access by wheelchair users, an easy to use lift, gentle stairways and plenty of room to wander freely between the lounges and sitting areas. |
Is Our Home Purpose Built |
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No |
How Many Floors We Have |
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2 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Electronic Visitor Register, Interactive Digital Touch Table, Reduce Plastic Use. |
Our Photos |
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Description |
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Our rooms are tastefully decorated. We offer single rooms or double rooms for double or single occupancy with a choice of en-suite facilities. Whilst all rooms are well furnished, residents are welcome to bring their own furniture and other items to personalise their rooms to make them feel at home. All rooms have our nurse call system. |
About Our Rooms | |
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Number Of Rooms | 110 |
Number Of Ensuite Rooms | 26 |
Type Of Room |
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Shared Room, Single Room. |
Room Features |
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Furnished, Garden View. |
Room Facilities |
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Telephone Point. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,795.00 |
Funding Types | |
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Local Authority | Kent |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities |
Activities At Home |
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1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Therapy, Quiz Games, Reminiscence, Singing, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Seven Mile Lane
Wrotham Heath
Sevenoaks
Kent
TN15 7RY
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 10th May 2022 |
Last rated | 17th June 2022 |
Current Report |
Harpwood Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Harpwood Care Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 1st February 2016 |
Service Provider | Harpwood House Limited, TN15 7RY |
Transport |
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Car Park. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant. |
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