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20A Robin Road
Goring by Sea
Worthing
West Sussex
BN12 6FE

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Requires Improvement
Meet The Manager

Avallon McCormack is Manager at Haviland House.

I started my career in Health and Social care in 2012 as an administrator at a nursing home in Brighton. I quickly progressed to Deputy Manager and then to Care Home Manager before moving on to be Registered Manager at an 80-bed Residential and Dementia Home.

I cannot envisage another career with more varied days, challenges and rewards than this role brings and the chance to make a positive change in people’s lives is a real motivator. I really enjoy being a manager with the ability to influence positive change, support a team and drive the highest standards of person-centred care. The whole team at Haviland House show passion and dedication to providing a high level of care for people living with Dementia. We ensure our residents are fulfilled, engaged, well cared for and happy. Getting to know the people we care for, seeing them happy and empowering them to live their lives is one of the greatest rewards.

Avallon McCormack

A dedicated dementia care home with expert nursing care

Haviland House offers dedicated residential and nursing care in a purpose-built environment for people living with dementia. Located just a few miles from Worthing, in Goring-by-Sea, the care home’s design consists of five households suited to a particular stage of dementia each with thirteen to fifteen bedrooms.

For couples or individuals, our fully inclusive services adapt to deliver the right level of care wherever our residents are on their journey, providing a forever home for all as needs change.

The beautiful interior enhances the space throughout offering residents a homely feel, incorporating a dining room, lounge, spacious themed areas and bathing facilities within each household. There is an indoor garden themed lounge, perfect for activities, and a summer house in the garden provides great sensory stimulation. The home offers delicious and nutritious food provided by specialist caterers and a wide range of wellbeing activities to support our residents to live well, enjoy life and love every day.


Care Options We Can Provide
Support For Companionship, Mental Healthcare, Palliative, Personal care.
Disability Support Physical Disability, Speech Impairment.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour, Wandering .
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Our care home has WiFi in some of our residents’ rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

• Dedicated residential and nursing care for people living with dementia
• Fully inclusive, 24/7 nursing care as standard
• Adaptable care, providing a forever home as needs change
• Spacious, fully furnished en-suite rooms
• Five unique households supporting people at different stages of their dementia journey
• Higher-than-average number of care staff
• Secure, landscaped gardens with ice cream kiosk
• Summer house offering residents a sensory experience
• Delicious and nutritious food provided by specialist caterers
• Varied and engaging weekly calendar of activities and events
• Onsite hair and beauty salon
• Free Wi-Fi and telephone line in each room
• Wheelchair accessible with lifts on all floors
• Providing respite and convalescence care for short-term needs
• Couples welcome


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
16 Sep 2015

How Many Floors We Have
3

Who Owns Our Building
Voluntary / Not for Profit

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Coffee Shop, Day Centre, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access.

Our Photos

Description

All 67 bedrooms are sympathetically-styled and spacious, benefiting from luxurious en-suite facilities, with many taking in views over the sensory garden.


About Our Rooms
Number Of Rooms 67
Number Of Ensuite Rooms 67

Type Of Room
Single Room.

Room Features
Balcony, Furnished, Garden View, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Funding Types
Local Authority West Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Residents enjoy services from aromatherapists, chiropodists and hairdressers, amongst many other services on offer. GPs make regular visits, and are on-call for your health needs.

There are always plenty of social events, outings and activities to get involved with. Our homes have a dedicated Activities Co-ordinator to make sure life in a Guild Care home is diverse, and never dull. From boccia and bingo, to arts and crafts.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Park, Shopping.

20A Robin Road
Goring by Sea
Worthing
West Sussex
BN12 6FE

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 17th November 2021
Last rated 13th January 2022
Current Report

Haviland House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Haviland House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 10th December 2014
Service Provider Guild Care, BN11 1DU
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque.

Nearby Services
Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Haviland House

Haviland House was given an overall rating of "Requires Improvement" by the CQC in January 2022.
Haviland House provides Nursing, Dementia and Respite care.
Haviland House has 67 rooms.
Haviland House is owned by Guild Care.
No. Haviland House does not offer Residential care.
Yes. Haviland House does offer Respite care.
Yes. Haviland House does provide care for people with Dementia.
Haviland House comes under West Sussex.
Haviland House does not accept Local Authority clients.
Haviland House accepts NHS Continuing Healthcare clients.
Avallon McCormack is the manager of Haviland House.

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