Hayes Cottage Care Centre | Care Home | Hayes, UB3 2RR

Hayes Cottage Care Centre

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Grange Road
Hayes
Middlesex
UB3 2RR

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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Weekly Prices From £800.00
Regulator's Rating Good

Hayes Cottage is a Nursing and Residential Care home in Middlesex, also specialising in Palliative care. Our skilled and professional staff provide the highest standards in care.

The luxurious accommodation comprises of a choice of single and double ensuite rooms, with comfortable lounges and attractive dining areas looking out over private gardens providing a relaxing and homely atmosphere.


Care Options We Can Provide
Support For Companionship, Palliative, Personal care, Physiotherapy.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Motor Neurone Disease (MND).
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

During these uncertain times, our team at Serencroft Care Homes is working tirelessly to ensure that our homes and your loved ones are safe, supported and can continue to enjoy friendship and family.

We are working closely with the healthcare community to ensure that all of our care homes follow COVID-19 best practices and guidelines. We are all in this together and know that these past few months have been so difficult for families and we are here to support you every step of the way.

We are currently using Polymerase Chain Reaction and Lateral Flow Tests on a regular basis to ensure we can identify and isolate any positive cases of Coronavirus within the staff cohort and Residents. Staff will be asked to isolate in line with government guidelines.

Lateral Flow Device testing (LFD):

We are pleased to announce that shortly we will be introducing LFD testing in our homes to facilitate rapid results that will help us to keep our Residents, staff and visitors safe. LFD is a new technology which enables rapid display of COVID-19 test results within 20-30 minutes and does not require a lab to process. The LFD tests can be self-administered via nasal and throat swabs similar to the current PCR tests.

Serencroft Care Homes will be employing a member of staff to facilitate this COVID-19 testing process. Our care home’s are looking forward to receiving the delivery of LFD so that we can test scheduled visitors. Each home will contact you directly once we are in a position to offer LFD testing. In the meantime, if you have any questions or would like further information please do not hesitate to contact us, we are here to help.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
To view the provider’s latest Inspection Reports, Click here.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Minimum Age
65

Our Building and Facilities

We take great care in ensuring that our care home is not only comfortable but also offers both indoor and outdoor spaces that our Residents can enjoy and be part of the Hayes Cottage community. Our care home has been recently renovated and offers Residents a choice of 50 bedrooms over two floors, many of which have en-suite bathrooms.

Our beautiful conservatory provides a relaxing setting overlooking our grounds. The extensive gardens have been retained, providing some lovely areas where residents can relax and soak in the fine weather. There are lounges on each floor that can be accessed by lift and a fantastic conservatory where we hold a variety of activities, or which can be used by families and Residents for quiet relaxation. In addition, we have a separate dining room that may also be used for social gatherings and entertainment.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

We encourage our Residents to personalise their bedrooms so that they feel comfortable, happy and at home. We will provide all the support to ensure your needs are met. Most of our single & double bedrooms and suites overlook our beautiful private gardens.

Every room is equipped with a nurse call system, personal telephone, wireless internet and a flat screen television which offers over 50 channels. Our bathrooms, showers and toilets are fitted with assisted living aids and all toilets can accommodate wheelchair use.


About Our Rooms
Number Of Rooms 52
We offer these types of ensuite rooms: Shower Rooms, WC and Basin.

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Nursing Fees From / Price Per Week £800.00

Funding Types
Local Authority Hillingdon
Region London
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Whether you are feeling active or just want to enjoy the company of others in pleasant surroundings, we offer a variety of daily social and recreational programs. We have dedicated Activity Coordinators who are responsible for ensuring that the daily activities are varied and enjoyable for all and welcome suggestions and input from our Residents.


Our activities include: gardening, baking, armchair yoga, Tai chi, quizzes, bingo, afternoon tea, arts & crafts, music & movement and cocktail hour. In addition to social activities, we recognise the importance of spiritual and religious support for those wishing to do so and have weekly visits from clergy and other religious denominations.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

Grange Road
Hayes
Middlesex
UB3 2RR

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 27th July 2022
Last rated 24th September 2022
Reports

24th September 2022

2nd April 2020

9th August 2017

5th November 2015

11th June 2015

24th October 2013

22nd December 2012

19th September 2012

Registration Date 10th January 2011
Service Provider Hayes Cottage Nursing Home Limited, UB3 2RR
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Gurdwara Temple, Methodist Church, Mosque.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Hayes Cottage Care Centre

Hayes Cottage Care Centre was given an overall rating of "Good" by the CQC in September 2022.
Hayes Cottage Care Centre provides Residential, Nursing and Respite care.
Hayes Cottage Care Centre has 52 rooms.
Hayes Cottage Care Centre is owned by Serencroft.
Yes. Hayes Cottage Care Centre does offer Residential care.
Yes. Hayes Cottage Care Centre does offer Respite care.
No. Hayes Cottage Care Centre does not provide care for people with Dementia.
Hayes Cottage Care Centre comes under Hillingdon.

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