Heffle Court
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| Care Type | Care Home |
|---|---|
| Care Category | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,650.00 |
| Regulator's Rating | Good |
Meet The Manager
Debby Potter is Care Home Manager at Heffle Court.
I’m passionate about creating an environment where staff can thrive and residents enjoy a contented and dignified life. The knowledge, skills and experience and continual staff development possessed by staff ensure that all residents regardless of their ability or level of care needed can be accommodated within the home.
Qualifying as a Registered Nurse at the Royal London Hospital over 29 years ago, I chose very early to specialise in elderly care and have gone on to enjoy a fulfilling career.
A highlight of my work to-date has been achieving ‘Beacon’ status for the Gold Standards Framework, which champions the very best practice in end of life care. I also works very closely with professional peers to ensure high standards are maintained and built upon.
I take great pride in ensuring that Heffle Court is home for each resident. Care is not just about physical wellbeing it is about the resident as a whole person.
Heffle Court nursing home in Heathfield is a purpose-built home providing specialist care for up to 39 elderly residents living with dementia.
We offer a full range of specialist dementia support at Heffle Court – including trial stays, short stay and convalescent care, as well as long-term care.
Heffle Court is well equipped to provide residential and nursing support for elderly people living with different types of dementia – including Alzheimer’s disease, vascular dementia and Korsakoff’s syndrome.
Our nursing home has a truly excellent reputation amongst residents and families for the quality of care we provide. Heffle Court is considered one of the premier care homes in Heathfield. We focus on therapeutic activities based on our residents’ life experiences and we even have a smallholding on site – Willow Farm and teashop.
Heffle Court is part of Caring Homes, an established, family-run care company. We’ve been providing care for over 25 years. Every team member receives our unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.
Our ‘Food in My World’ training, also accredited by City and Guilds provides our hospitality team and chefs with the skills and knowledge to stimulate senses and increase creativity in the cooking and presentation of food. This can provide a much improved dining experience for residents living with dementia and or dysphagia.
Heffle Court operates an open visiting policy, where residents and loved ones may visit at convenient times.
As the Home Manager at Heffle Court, I have a qualified nursing background and ensure that every member of our Care Team receives the ongoing training they need to do their jobs. This enables our Team to build on the excellent reputation we have earned for high quality care provision.
Our home is fully registered with the Care Quality Commission and has Hospitality Assured accreditation.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Indoor Facilities:
Outdoor Facilities:
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| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| GP, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
|---|
| Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Description |
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Room Facilities
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 41 |
| Number Of Ensuite Rooms | 33 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,650.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Our Menu |
 EXAMPLE MENU.PNG
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| Activities Are So Important |
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Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy. A packed schedule of games, activities and trips means there is a social event to suit every resident's taste. Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment. |
| Activities At Home |
|---|
| Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Shopping. |
| Our Pets |
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Our friendly animals in our secure smallholding offer a unique experience for animal-lovers. Cats and dogs are welcome in our centre (by arrangement), providing friendship and a special kind of therapy to our residents. |
| Can You Bring Your Pet |
|---|
| Yes |
Station Road
Heathfield
East Sussex
TN21 8DR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 12th March 2024 |
| Published Date | 20th May 2024 |
| Current Report |
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| Historic Reports |
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| Registration Date | 4th July 2013 |
| Service Provider | Caring Homes Healthcare Group Limited, CO4 9YQ |
Heffle Court Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Heffle Court
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