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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £24.26 |
| Regulator's Rating | Good |
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Meet The Manager
Annie Garratt is Registered Manager at Helpers Homecare.
We’ve been supporting adults across Hertfordshire and Bedfordshire to live full, independent lives at home for almost 20 years, so it’s no wonder we’ve earned a name for our excellent service and reliability.
We go out of our way to ensure our services are exactly in tune with our customers’ needs, whether that’s arranging highly specialised training for our people or finding the perfect social activity for them. It’s safe to say, we’re invested in their health, happiness and quality of life. We’re always keen to welcome new customers and team members.
| Brochures |
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| AH Helpers Text Customer Leaflet.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Daily Respite Care, Emergency Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Gardening, Household Admin, Laundry, Meal Preparation, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle. |
| Technology | Automatic Medication Reminders, Emergency Response, Family Apps, GPS Tracking, Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The IPL, in line with the Health and Social Care Code of Practice on the prevention and control of inspections and related guidance (2022) and the infection and control resource for adult social care (2022), will: |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £24.26 |
| Hourly Night-time Rate | £24.26 |
| Hourly Rate - Bank Holiday | £36.39 |
| Hourly Rate - Christmas Day | £48.52 |
| Full Night Rate - Awake | £218.34 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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We strongly support the provision of a healthy, nutritious and balanced diet for all clients. Mealtimes should be an enjoyable occasion for our clients. |
| We Can Prepare |
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| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. Activities and actions are designed to assist our service users with promoting independent living |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 13th March 2019 |
| Last rated | 4th April 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 22nd October 2012 |
| Service Provider | Helpers Homecare Limited, SG7 6NG |
Helpers Homecare Home Care service - Care Quality Commission (cqc.org.uk)
We cover the counties of Bedfordshire & Hertfordshire.
Our Registered Address is:
Office 5 - 8 Lok'n'Store
Whittle Way
Stevenage
SG1 2GX
Frequently asked questions about Helpers Homecare
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