Highcliffe Nursing Home
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Highcliffe Nursing Home
5 Stuart Road, Highcliffe
Christchurch
Dorset
BH23 5JS
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,150.00 |
| Regulator's Rating | Good |
Meet The Manager
Tracey Millar is Home Manager at Highcliffe Nursing Home.
Having worked in the finance world for several years I decided that a change was due. I initially joined Kingsley Healthcare as an administrator with additional responsibilities for activities. I have through the years developed my skills and knowledge base to secure my current position as Manager. This through the support and guidance of the local and senior management team. I really enjoy my role and very keen that we make differences in people’s lives on a daily basis. Something we at Highcliffe achieve to a high standard.
I live locally with my family and enjoy the company of others and walking my dogs along the beach.
Highcliffe is a very comfortable and friendly registered nursing home set in one of Dorset’s most prestigious areas, Highcliffe-on-Sea. The home occupies an enviable position on one of the resort’s quiet residential streets only a short distance from award-winning beaches and impressive clifftop views. The home offers high quality specialist nursing, residential, dementia and end of life care, with respite care also offered.
Highcliffe offers a self-contained, comfortable retreat set amongst beautifully maintained gardens where residents can breathe in the fresh seaside air. The building has recently undergone an extensive refurbishment programme the results of which are most obvious in its comfortable communal areas.
Highcliffe provides quality nursing and dementia care for up to 45 residents at any one time. Large, comfortable communal areas are equipped with plenty of comfortable chairs and large flat screen televisions, and residents have independent access to a secure landscaped garden.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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Highcliffe offers a self-contained, comfortable retreat set amongst beautifully maintained gardens where residents can breathe in the fresh seaside air. The building has recently undergone an extensive refurbishment programme the results of which are most obvious in its comfortable communal areas. The three comfortable lounges have large flat-screen televisions ensuring everyone can enjoy their favourite programmes. The conservatory area is light and airy - a popular place for residents to meet with friends and family. The warm and friendly dining areas are where most residents choose to tuck into the delicious, freshly prepared homemade food, although if preferred the meals can be served in the bedrooms. Within the house we are fortunate to have a well-equipped multi-sensory room, which brings great pleasure to a number of residents, as do the themed functions that take place throughout the year. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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We welcome and encourage our residents to make their rooms as homely and personalised as possible. This is achieved by introducing a resident’s own belongings to create a space in which they will feel safe and happy. Paintings, a favourite ornament or two and plenty of family photographs can all be of comfort and will help to calm any unsettled feelings. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 62 |
| Number Of Ensuite Rooms | 37 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Unfurnished. |
| Room Facilities |
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| Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,150.00 |
| Nursing Fees From / Price Per Week | £1,150.00 |
| Residential Dementia Fees From / Price Per Week | £1,150.00 |
| Nursing Dementia Fees From / Price Per Week | £1,150.00 |
| Respite Fees From / Price Per Week | £1,150.00 |
| Funding Types | |
|---|---|
| Local Authority | Bournemouth, Christchurch and Poole |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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As with all Kingsley homes, there are regular visits from hairdressers, chiropodists and holistic therapists. There is also an active entertainment programme for those who wish to participate, which includes a film club, yoga sessions, music afternoons and visiting professional entertainers. These activities are offered on a one to one or group basis. Within the house we are fortunate to have a well-equipped multi-sensory room, which brings great pleasure to a number of residents, as do the themed functions that take place throughout the year. Being just a short stroll from the seafront and Highcliffe village centre, many local amenities and places of interest are easily accessed by residents and their visiting families. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Yoga. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park, Pub, Shopping. |
Highcliffe Nursing Home
5 Stuart Road, Highcliffe
Christchurch
Dorset
BH23 5JS
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 5th February 2021 |
| Last rated | 14th December 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 24th January 2011 |
| Service Provider | Althea Healthcare Properties Limited, NR32 1QS |
Highcliffe Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Library, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Highcliffe Nursing Home
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