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Cherry Orchard
Gadebridge
Hemel Hempstead
Hertfordshire
HP1 3SD

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Requires Improvement
Meet The Manager

Charlotte Ford is Home Manager at Highview Lodge.

I have worked in health care for almost 12 years. I started my career in health care working in domiciliary care. I moved on from this and started my journey in the care home setting in 2017 & worked in a 92 bedding nursing home. I become the first nursing assistant in the company and progressed to unit manager, deputy manager then registered care home manager in the space of 4 years.

I managed a 44 bedded residential home in which while in post we was inspected by CQC & went from RI rating to GOOD rating in all 5 KLOES. I am dedicated to my job role and I am currently completing my level 5 in leadership and management.

Charlotte Ford

Highview Lodge is a 77 bed home situated in the heart of the community in Hemel Hempstead. Located in a quiet residential area with nearby local shops and facilities, this spacious home provides expert care for older people, including those living with dementia.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

We strive to create a homely environment at Highview Lodge, and we provide all the comforts of good food, good company and friendly staff. All of the bedrooms are beautifully furnished, some with en-suite bathroom facilities. The home has excellent amenities and a dedicated area for dementia care, designed to enable those we care for to maintain their independence in a safe environment. In addition, the unique petite style dining rooms provide a friendly and enchanting environment for every meal time. 

We now have a themed tea room at Highview, designed to enable residents, families and friends to meet in a relaxing, old fashioned tea room environment, and enjoy a day out experience without leaving the home. For more information on the Tea Room at Highview, please see the tab above. 


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

All of the bedrooms are beautifully furnished, some with en-suite bathroom facilities. We understand the value of individuality, so you will be able to personalise your accommodation with special familiar items you may wish to have around you, such as a favourite chair or pictures to go on the wall.


About Our Rooms
Number Of Rooms 77

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Internet Access, Wifi.

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes

Activities Are So Important

We take pride in our activities programme here at Highview Lodge, and you will have the option to join in organised activities if you wish to do so. Our activity coordinators seek out and listen to residents who may have hobbies or pastimes, in addition to arranging a whole variety of activities and entertainment to stimulate all residents.

Our activity programme ensures that residents remain stimulated and engaged and our activity coordinators take into account resident’s hobbies, needs and interests. The activities at Highview lodge are varied and, alongside enjoying themselves, residents can receive a wide range of health and fitness benefits from taking part. 


Activities At Home
1 to 1 Activities, Birthday Celebrations, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Cherry Orchard
Gadebridge
Hemel Hempstead
Hertfordshire
HP1 3SD

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Inadequate
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 20th October 2023
Last rated 11th January 2024
Current Report

Highview Lodge Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Highview Lodge Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 16th December 2010
Service Provider Runwood Homes Limited, SS7 2QL
Transport
Bus Stop nearby, Car Park.

Places of Worship
Methodist Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Highview Lodge

Highview Lodge was given an overall rating of "Requires Improvement" by the CQC in January 2024.
Highview Lodge provides Residential, Dementia and Respite care.
Highview Lodge has 77 rooms.
Highview Lodge is owned by Runwood Homes.
Yes. Highview Lodge does offer Residential care.
Yes. Highview Lodge does offer Respite care.
Yes. Highview Lodge does provide care for people with Dementia.
Highview Lodge comes under Hertfordshire.
Charlotte Ford is the manager of Highview Lodge.

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