Hillcrest
Book a Visit
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £800.00 |
| Regulator's Rating | Good |
 |
|
Meet The Manager
Leona Fitch is The Home Manager at Hillcrest.
We offer first-class care for the elderly on a permanent or respite basis at our beautiful Hillcrest care home in Norwich. Care is delivered by highly trained professionals in lovely, comfortable surroundings.
Our philosophy is simple: We want everyone to enjoy life to the full. We never forget that all our residents are individuals, and we treat them with dignity, privacy, and respect while offering freedom of choice and as much independence as possible.
Friends and family are welcome at any time. Our cook prepares three nutritious meals a day, and the menu changes regularly to reflect seasonal produce. We also cater for special diets at Hillcrest.
Hillcrest Care Home in Norwich is located in the leafy suburb of Thorpe Hamlet. Our purpose-built home delivers high standards of residential and dementia (EMI) care in a thoughtfully planned, homely environment. With bright, spacious interiors, a highly-trained care team and a play area for grandchildren, we are ready to safely welcome new residents to our family-orientated home in the heart of the hamlet.
To learn more about this warm and welcoming Norfolk care home, use this form to book a visit.
Welcome to Hillcrest Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Our COVID-19 Safe programme is backed by our digital IMPaCT Audit tool, ensuring the highest standards of infection control and cleanliness in all of our homes. Thanks to this, we are safely welcoming new residents into our care homes. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
The residents at Hillcrest Care Home can pursue their hobbies in the communal quiet lounges throughout the home or relax in the large and bright conservatory. Outside, the large patio seating area is popular during the summer months and is used for a number of activities and events. Enjoy warm summer afternoons relaxing in our new accessible sensory garden, with breathtaking views of the surrounding countryside. We have even installed resin-top paths providing a safe, flowing surface level with the home’s living areas. Come and see this highly-rated Norwich care home for yourself. Use this form to schedule a visit. |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift, Stairlift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
Hillcrest Care Home has 52 beautifully decorated, fully equipped, spacious bedrooms with ensuite facilities. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 52 |
| Number Of Ensuite Rooms | 52 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point. |
| Our Photos |
|---|
|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £800.00 |
| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Lounge/Diner
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
At Hillcrest Care Home, residents can choose what to do and when. There is always plenty going on, and our activities coordinator puts together a full programme adapted to suit our residents' needs and wishes. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, arts and craft, baking, and trips out and about into Norwich and beyond. Use this online booking form and schedule a visit to see exactly what daily life is like in this charming and popular Thorpe Hamlet care home. |
| Our Photos |
|---|
|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
106 Thorpe Road
Thorpe
Norwich
Norfolk
NR1 1RT
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 7th December 2021 |
| Last rated | 22nd December 2021 |
| Current Report | |
| Historic Reports | |
| Registration Date | 30th September 2011 |
| Service Provider | Larchwood Care Homes (South) Limited, B47 6JR |
Hillcrest Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hillcrest
The UK's largest & most detailed directory of elderly care and retirement living options
10,391
Care Homes
12,297
Home Care Services
1,406
Live-in Care Services
1,818
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
