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106 Thorpe Road
Thorpe
Norwich
Norfolk
NR1 1RT

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £800.00
Regulator's Rating Good
Hillcrest - Care Home
Meet The Manager

Leona Fitch is The Home Manager at Hillcrest.

We offer first-class care for the elderly on a permanent or respite basis at our beautiful Hillcrest care home in Norwich. Care is delivered by highly trained professionals in lovely, comfortable surroundings.


Our philosophy is simple: We want everyone to enjoy life to the full. We never forget that all our residents are individuals, and we treat them with dignity, privacy, and respect while offering freedom of choice and as much independence as possible.


Friends and family are welcome at any time. Our cook prepares three nutritious meals a day, and the menu changes regularly to reflect seasonal produce. We also cater for special diets at Hillcrest.

Leona Fitch

Hillcrest Care Home in Norwich is located in the leafy suburb of Thorpe Hamlet. Our purpose-built home delivers high standards of residential and dementia (EMI) care in a thoughtfully planned, homely environment. With bright, spacious interiors, a highly-trained care team and a play area for grandchildren, we are ready to safely welcome new residents to our family-orientated home in the heart of the hamlet.

To learn more about this warm and welcoming Norfolk care home, use this form to book a visit.


Welcome to Hillcrest Care Home
Play icon
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Our COVID-19 Safe programme is backed by our digital IMPaCT Audit tool, ensuring the highest standards of infection control and cleanliness in all of our homes. Thanks to this, we are safely welcoming new residents into our care homes.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The residents at Hillcrest Care Home can pursue their hobbies in the communal quiet lounges throughout the home or relax in the large and bright conservatory. Outside, the large patio seating area is popular during the summer months and is used for a number of activities and events.

Enjoy warm summer afternoons relaxing in our new accessible sensory garden, with breathtaking views of the surrounding countryside. We have even installed resin-top paths providing a safe, flowing surface level with the home’s living areas.

Come and see this highly-rated Norwich care home for yourself. Use this form to schedule a visit.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Stairlift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Hillcrest Care Home has 52 beautifully decorated, fully equipped, spacious bedrooms with ensuite facilities.


About Our Rooms
Number Of Rooms 52
Number Of Ensuite Rooms 52
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £800.00

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

At Hillcrest Care Home, residents can choose what to do and when. There is always plenty going on, and our activities coordinator puts together a full programme adapted to suit our residents' needs and wishes. Activities include quizzes, sing-alongs, reminiscence therapy, indoor games, arts and craft, baking, and trips out and about into Norwich and beyond.

Use this online booking form and schedule a visit to see exactly what daily life is like in this charming and popular Thorpe Hamlet care home.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

106 Thorpe Road
Thorpe
Norwich
Norfolk
NR1 1RT

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 7th December 2021
Last rated 22nd December 2021
Current Report

Hillcrest Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hillcrest Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 30th September 2011
Service Provider Larchwood Care Homes (South) Limited, B47 6JR
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Hillcrest

Hillcrest was given an overall rating of "Good" by the CQC in December 2021.
Hillcrest provides Residential, Dementia and Respite care.
Prices for Hillcrest start from £800.00 per week.
Hillcrest is owned by Larchwood Care.
Yes. Hillcrest does offer Residential care.
Yes. Hillcrest does offer Respite care.
Yes. Hillcrest does provide care for people with Dementia.
Leona Fitch is the manager of Hillcrest.

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