Hillcrest Manor Nursing Home

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Reabrook
Minsterley
Shrewsbury
Shropshire
SY5 0DL

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Live Rating
4.83
Weekly Prices From £1,193.00
Regulator's Rating Good
Meet The Manager

Jan Downes is Registered Manager at Hillcrest Manor Nursing Home.

"I am a qualified Registered Mental Nurse who has worked in the private nursing home sector for over 15 years.

We have an open-door policy for our residents, families, and staff, and we believe we offer a relaxed and happy home for everyone.

Ensuring quality of care, professionalism, and a varied skill set are what you will find here at Hillcrest, along with friendly, happy, and committed staff who treat our residents as the individuals they are."

Jan Downes

Hillcrest Manor Nursing Home near Shrewsbury is a 43-bed home set within the wonderful Shropshire countryside. The home was originally a farmhouse, and when first registered, it only consisted of the Manor House unit. We have built two additional buildings to accommodate more residents.


Our services include care for nursing residents, palliative care, respite care, and dementia care. At Hillcrest Manor, we provide high-quality, person-centred care for older people and those with dementia. We have a team of highly skilled staff who deliver caring services to individuals and support them in their day-to-day lives.

Our home has a warm and friendly atmosphere, which we'd love for you to experience for yourself. Use this simple form to book a visit today.


Hillcrest Manor Nursing Home Hillcrest Manor Nursing Home 01743792692 Reabrook, Minsterley, Shrewsbury, Shropshire, SY5 0DL
Care Options We Can Provide
Support For Companionship, End of Life, Nursing Dementia / EMI, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Hillcrest Manor complies with CQC standards, and ensures all staff are trained to a high level. We have experienced and knowledgeable registered nurses.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Hillcrest Manor is a beautiful, privately owned nursing home set within mature, landscaped gardens in the Shropshire countryside. Use this online contact form to book a visit and experience firsthand this warm, welcoming, and friendly nursing home that treats its residents with the utmost respect and dignity. 


Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms.

What Else Do We Provide
Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

Hillcrest Manor has bedroom accommodation for up to 43 residents, with some ensuite availability.


About Our Rooms
Number Of Rooms 43
Number Of Ensuite Rooms 5
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Nursing Fees From / Price Per Week £1,193.00

Funding Types
Local Authority Shropshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

The facilities and activities provided at Hillcrest Manor Nursing Home are all designed to make daily living more manageable and enjoyable.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

Reabrook
Minsterley
Shrewsbury
Shropshire
SY5 0DL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th October 2020
Last rated 22nd June 2018
Current Report

Hillcrest Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hillcrest Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st April 2015
Service Provider Hillcrest Manor Limited, SY2 6LG
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Hillcrest Manor Nursing Home

Hillcrest Manor Nursing Home was given an overall rating of "Good" by the CQC in June 2018.
Hillcrest Manor Nursing Home provides Nursing, Dementia and Respite care.
Hillcrest Manor Nursing Home has 43 rooms.
Hillcrest Manor Nursing Home is owned by Capital Care Group.
No. Hillcrest Manor Nursing Home does not offer Residential care.
Yes. Hillcrest Manor Nursing Home does offer Respite care.
Yes. Hillcrest Manor Nursing Home does provide care for people with Dementia.
Hillcrest Manor Nursing Home comes under Shropshire.
Hillcrest Manor Nursing Home accepts Local Authority clients.
Hillcrest Manor Nursing Home accepts NHS Continuing Healthcare clients.
Jan Downes is the manager of Hillcrest Manor Nursing Home.

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