Hillcrest Manor Nursing Home
Book a Visit
Reabrook
Minsterley
Shrewsbury
Shropshire
SY5 0DL
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Live Rating | 4.94 |
| Weekly Prices From | £1,193.00 |
| Regulator's Rating | Good |
Meet The Manager
Jan Downes is Registered Manager at Hillcrest Manor Nursing Home.
"I am a qualified Registered Mental Nurse who has worked in the private nursing home sector for over 15 years.
We have an open-door policy for our residents, families, and staff, and we believe we offer a relaxed and happy home for everyone.
Ensuring quality of care, professionalism, and a varied skill set are what you will find here at Hillcrest, along with friendly, happy, and committed staff who treat our residents as the individuals they are."
Hillcrest Manor Nursing Home near Shrewsbury is a 43-bed home set within the wonderful Shropshire countryside. The home was originally a farmhouse, and when first registered, it only consisted of the Manor House unit. We have built two additional buildings to accommodate more residents.
Our services include care for nursing residents, palliative care, respite care, and dementia care. At Hillcrest Manor, we provide high-quality, person-centred care for older people and those with dementia. We have a team of highly skilled staff who deliver caring services to individuals and support them in their day-to-day lives.
Our home has a warm and friendly atmosphere, which we'd love for you to experience for yourself. Use this simple form to book a visit today.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Nursing Dementia / EMI, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Hillcrest Manor complies with CQC standards, and ensures all staff are trained to a high level. We have experienced and knowledgeable registered nurses. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Hillcrest Manor is a beautiful, privately owned nursing home set within mature, landscaped gardens in the Shropshire countryside. Use this online contact form to book a visit and experience firsthand this warm, welcoming, and friendly nursing home that treats its residents with the utmost respect and dignity. |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
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Hillcrest Manor has bedroom accommodation for up to 43 residents, with some ensuite availability. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 43 |
| Number Of Ensuite Rooms | 5 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
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| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,193.00 |
| Funding Types | |
|---|---|
| Local Authority | Shropshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
| Activities Are So Important |
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The facilities and activities provided at Hillcrest Manor Nursing Home are all designed to make daily living more manageable and enjoyable. |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
Reabrook
Minsterley
Shrewsbury
Shropshire
SY5 0DL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 28th October 2020 |
| Last rated | 22nd June 2018 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 1st April 2015 |
| Service Provider | Hillcrest Manor Limited, SY2 6LG |
Hillcrest Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hillcrest Manor Nursing Home
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