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Warwick Road
Stratford Upon Avon
Warwickshire
CV37 6YW

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,150.00
Regulator's Rating Good
Hylands House Care Home - Care Home
Meet The Manager

Jackie Smith is Registered Manager at Hylands House Care Home.

Jackie has worked for Hylands House for 34 years starting as a carer and working her way to the Registered Managers position. Jackie has over 20 years experience in dementia care, and has a good working relationship with other healthcare professionals in the area. She believes that a person centred approach is vital when caring for individuals living with dementia, and ensuring the environment is comfortable, welcoming and supportive for all who come to live or just to visit us.

Jackie Smith

Experience the warmth and care of Hylands House Care Home, a premier residential care home nestled in the heart of Stratford-upon-Avon. The home offers high-quality residential care, short-term respite care and sensitive end-of-life care. The dedicated team specialise in dementia care and has extensive expertise in understanding and caring for those living with this condition.

While many individuals may initially prefer the familiarity of their own homes, circumstances sometimes necessitate alternative options. Hylands House strives to create a homely environment within the premises, which have been thoughtfully adapted to accommodate the unique needs of our residents.

Hylands House has a great reputation within the local community and surrounding areas and this is mainly due to its small size, homely feel of the care home and the outstanding level of care provided. Hylands House works with several local authorities, Warwickshire County Council, Northamptonshire County Council, Solihull County Council to name a few and also with privately paying residents.  Hylands House not only caters for permanent placements but also for respite stay.


Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Learning Disability (ALD), Mental Healthcare, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Cancer, Depression, Huntington Disease, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Hylands House staff all have infection control training, which is regularly updated. Audits are carried out throughout the home on daily and/or weekly basis. PPE is available in stations throughout the home, housekeeping staff regularly deep clean the rooms and the public areas.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
50

Our Building and Facilities

Inside, there are five different sitting areas, including a conservatory, outside which is a small sheltered patio.

The sitting rooms are furnished with comfortable chairs in small groups and plenty of space. One sitting room has large picture windows looking out over the garden where there is much to see, including a small pond, trees and flowers and bird feeders attracting wildlife.  Residents and their visitors can meet in any of these spaces, or in residents’ own rooms.

The garden is easily accessible by a lift, so there is no need for people or wheelchairs to negotiate slopes or steps. There is a wheelchair-usable path and garden benches for sitting out on sunny days. In summer there is always a special garden fete for the residents, their friends and families when we get out all the picnic tables, garden umbrellas and the pergola and we have stalls and some live music.  Green-fingered residents may enjoy pottering in the garden if they wish, planting out or dead heading.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, GP, Lift, Stairlift.

Our Garden
Communal Garden, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Every bedroom is different.  Although they may be different shapes,  all are spacious and each is individual in décor and outlook. Residents are encouraged, if they wish, to bring pictures, family or  personal items with which to make their rooms more familiar.

Every room has a television point and a remote call system.

All rooms are ensuite.  Most have their own wet room containing shower, toilet and washbasin.  There is a bathroom with an Argo bath lift.


About Our Rooms
Number Of Rooms 21
Number Of Ensuite Rooms 21
We offer these types of ensuite rooms: Bathroom with Bath.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,150.00
Residential Dementia Fees From / Price Per Week £1,150.00
Respite Fees From / Price Per Week £1,250.00

Funding Types
Local Authority Warwickshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you use solar power? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you compost? Yes

Warwick Road
Stratford Upon Avon
Warwickshire
CV37 6YW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th February 2022
Last rated 15th December 2018
Current Report

Hylands House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hylands House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 31st May 2013
Service Provider Hylands House Care Ltd, CV37 6YW
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Chemist, Church, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Hylands House Care Home

Hylands House Care Home was given an overall rating of "Good" by the CQC in December 2018.
Hylands House Care Home provides Residential, Dementia and Respite care.
Hylands House Care Home has 21 rooms.
Prices for Hylands House Care Home start from £1,150.00 per week.
Yes. Hylands House Care Home does offer Residential care.
Yes. Hylands House Care Home does offer Respite care.
Yes. Hylands House Care Home does provide care for people with Dementia.
Hylands House Care Home comes under Warwickshire.
Hylands House Care Home accepts Local Authority clients.
Hylands House Care Home accepts NHS Continuing Healthcare clients.
Jackie Smith is the manager of Hylands House Care Home.

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