Hylands House Care Home
Book a Visit
Warwick Road
Stratford Upon Avon
Warwickshire
CV37 6YW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,150.00 |
| Regulator's Rating | Good |
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Meet The Manager
Jackie Smith is Registered Manager at Hylands House Care Home.
Jackie has worked for Hylands House for 34 years starting as a carer and working her way to the Registered Managers position. Jackie has over 20 years experience in dementia care, and has a good working relationship with other healthcare professionals in the area. She believes that a person centred approach is vital when caring for individuals living with dementia, and ensuring the environment is comfortable, welcoming and supportive for all who come to live or just to visit us.
Experience the warmth and care of Hylands House Care Home, a premier residential care home nestled in the heart of Stratford-upon-Avon. The home offers high-quality residential care, short-term respite care and sensitive end-of-life care. The dedicated team specialise in dementia care and has extensive expertise in understanding and caring for those living with this condition.
While many individuals may initially prefer the familiarity of their own homes, circumstances sometimes necessitate alternative options. Hylands House strives to create a homely environment within the premises, which have been thoughtfully adapted to accommodate the unique needs of our residents.
Hylands House has a great reputation within the local community and surrounding areas and this is mainly due to its small size, homely feel of the care home and the outstanding level of care provided. Hylands House works with several local authorities, Warwickshire County Council, Northamptonshire County Council, Solihull County Council to name a few and also with privately paying residents. Hylands House not only caters for permanent placements but also for respite stay.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Learning Disability (ALD), Mental Healthcare, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Depression, Huntington Disease, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Hylands House staff all have infection control training, which is regularly updated. Audits are carried out throughout the home on daily and/or weekly basis. PPE is available in stations throughout the home, housekeeping staff regularly deep clean the rooms and the public areas. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 50 |
| Our Building and Facilities |
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Inside, there are five different sitting areas, including a conservatory, outside which is a small sheltered patio. The garden is easily accessible by a lift, so there is no need for people or wheelchairs to negotiate slopes or steps. There is a wheelchair-usable path and garden benches for sitting out on sunny days. In summer there is always a special garden fete for the residents, their friends and families when we get out all the picnic tables, garden umbrellas and the pergola and we have stalls and some live music. Green-fingered residents may enjoy pottering in the garden if they wish, planting out or dead heading. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, GP, Lift, Stairlift. |
| Our Garden |
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| Communal Garden, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Every bedroom is different. Although they may be different shapes, all are spacious and each is individual in décor and outlook. Residents are encouraged, if they wish, to bring pictures, family or personal items with which to make their rooms more familiar. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 21 |
| Number Of Ensuite Rooms | 21 |
| We offer these types of ensuite rooms: Bathroom with Bath. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,150.00 |
| Residential Dementia Fees From / Price Per Week | £1,150.00 |
| Respite Fees From / Price Per Week | £1,250.00 |
| Funding Types | |
|---|---|
| Local Authority | Warwickshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you use solar power? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you compost? | Yes |
Warwick Road
Stratford Upon Avon
Warwickshire
CV37 6YW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 11th February 2022 |
| Last rated | 15th December 2018 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 31st May 2013 |
| Service Provider | Hylands House Care Ltd, CV37 6YW |
Hylands House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church. |
| Nearby Services |
|---|
| Chemist, Church, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Hylands House Care Home
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