Iden Manor Nursing Home

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Cranbrook Road
Staplehurst
Tonbridge
Kent
TN12 0ER

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,698.00
Regulator's Rating Good
Iden Manor Nursing Home - Care Home
Meet The Manager

Jean Reeves-Yates is Manager at Iden Manor Nursing Home.

Iden Manor is a very special part of a family-owned and run business, with the unswerving dedication of family members who are actively involved in providing the very best care for the elderly, frail and vulnerable.

This lovely home was established in 2003. From the very beginning it has been run with a focus on quality in all things, and we ensure that focus is maintained through developing a high degree of quality awareness in all of the people who work here. We achieve this through providing assured, sensitive leadership and management, and well-structured on-going training for everyone.


Tour of Iden Manor
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Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

We have a visiting open visiting on to the Home in line with regulatory guidelines.  Where necessary visiting spaces can be created to facilitate infection control safe visiting spaces 

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
30

LGBTQ Welcome
Yes
Contract
Iden Manor Resident Contractual Agreement October 22 v3.pdf
Our Building and Facilities

Imagine the quintessential Victorian mansion with its magnificent turrets, gables, doorways, and vast windows looking out onto beautiful grounds that provide a haven for wildlife.

Imagine well-tended gardens, quiet seclusion, places to walk, places to sit, views that sustain and space to breathe.

Imagine magnificent and spacious reception rooms – one with wood panelled walls, an open fire in winter and comfy chairs whatever the time of year. Or another with floor-to-ceiling bay windows looking out onto the grounds where birds, squirrels, rabbits, foxes and badgers create a marvellous spectacle throughout the day.

Iden Manor is that place: an impressively spacious, light and airy Victorian mansion set in 15 acres of landscaped grounds and approached by a long leafy drive.

And yet despite the grandeur of the building, it offers a warm and familiar welcome and has a comfortable, lived-in-and-loved feel to it.

There is also a hairdressing salon and a laundry room – and plenty of additional bathrooms .

Adding to the charm and grandeur of the building, a wide staircase with impressive balustrade rises from the panelled reception room below – there’s a platform lift for those less able to walk – and an adjoining lift for those who need to use a wheelchair.

The Iden Side

This is situated in the original part of the mansion. It is designed for elderly people who are becoming frail but who, though they increasingly need support, may still have a degree of independence and certainly the desire and intention to live their life to the full as they choose.

Residents here have access to the wider grounds that surround the house and many people enjoy spending time in the gardens. In addition to their own sizeable bedroom (which they can personalise as they choose), they have a choice of reception rooms – deliberately designed to be of varying character and atmosphere – and a small library. The dining room is spacious and bright – it too looks out over the wonderful grounds.

The Good Shepherd - Dementia Care Wing 

Positioned adjacent to The Iden Side, this is a tailored unit designed specifically for Dementia patients and thus focused on providing the safety, comfort and security which encourages happiness and contentment. With a ratio of 19 residents to staff reviewed regularly, residents can be given the focus and attention they need.

In addition to individual bedrooms, The Good Shepherd also has communal living and dining areas, as well as numerous additional bathroom facilities. It also has two secure garden areas for those residents who enjoy spending time outside.


Is Our Home Purpose Built
No

The Year Our Home Was Built
1 Jul 1895

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Day Centre, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Overnight Guest Stay, Stairlift.

Our Garden
Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table.

Brochures
Iden Manor Brochure 2020.pdf

Our Photos

Description

With up to 51 beds, it provides a lovely home for both single people and couples. Each and every bedroom is different and full of personality; most are furnished with treasured pieces brought from home, and many have en-suite bathrooms or wet rooms.


About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 36

Type Of Room
Double Room, Separate Sitting Room, Shared Room, Single Room, Studio.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,698.00
Nursing Fees From / Price Per Week £1,698.00
Residential Dementia Fees From / Price Per Week £1,698.00
Nursing Dementia Fees From / Price Per Week £1,698.00
Respite Fees From / Price Per Week £1,698.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon image37027lunchprep.jpg Pink tick icon image37044.jpeg Pink tick icon image37045lunch.jpg Pink tick icon Breakfast Menu marketing 2024.docx Pink tick icon Something Else lightbites menu 2024.docx Pink tick icon Week 1 Menu 2024.docx
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

It is well known that social activity is an essential element of continued well-being, so at Iden Manor we take fun, stimulation and involvement pretty seriously – but with a big smile on our faces.

Residents have access to a small library and anyone can have a regular newspaper delivery and/or a television in their room (in addition to the big screen in the lounge), but we believe in encouraging interaction and involvement.  To help this happen, we have a wonderful team of people dedicated to designing and delivering a programme of activities that meets the differing needs of our residents.

The Activities Programme includes therapeutic activities such as musical exercise and fitness, as well as familiar quizzes, musical entertainment, visiting performers and games – all provided at no additional charge.

Creating a ‘life history’ book is immensely popular with residents and their families. One of our Activities Team will work closely with a resident encouraging them to recall and record significant life events and memories… elderly people are very reliant on their memories and they love to talk about them so to be able to create a record is very special – for their families too.

Residents also enjoy planned theme days every month where we all celebrate significant calendar and seasonal events. These are immensely popular and are often linked to craft activities, making things for those events.

There are also numerous outings planned throughout the year; a visit to the seaside down at Hastings is always well-subscribed and our wheelchair-accessible minibus is an essential facility. We also involve the wider community in arranging appropriate and meaningful events, so there is plenty to do.

Participation in activities is recorded in the individual care records – a thoughtful feature for families because when they come to visit, they can easily find out what their mum or dad, husband or wife has been involved in and it provides an additional talking point.


Our Photos

Timetables
Activities example 24.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Partial

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes
Our Pets

We welcome pets into the home to visit. Pets can also live at Iden Manor subject to assessments


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Cranbrook Road
Staplehurst
Tonbridge
Kent
TN12 0ER

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 13th September 2022
Last rated 13th October 2022
Current Report

Iden Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Iden Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st May 2022
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Chemist, Garden Centre, Park, Post Office, Pub, Restaurant, Shops.

Frequently asked questions about Iden Manor Nursing Home

Iden Manor Nursing Home was given an overall rating of "Good" by the CQC in October 2022.
Iden Manor Nursing Home provides Residential, Nursing, Dementia and Respite care.
Iden Manor Nursing Home has 51 rooms.
Prices for Iden Manor Nursing Home start from £1,698.00 per week.
Yes. Iden Manor Nursing Home does offer Residential care.
Yes. Iden Manor Nursing Home does offer Respite care.
Yes. Iden Manor Nursing Home does provide care for people with Dementia.
Iden Manor Nursing Home comes under Kent.
Iden Manor Nursing Home accepts Local Authority clients.
Iden Manor Nursing Home accepts NHS Continuing Healthcare clients.
Jean Reeves-Yates is the manager of Iden Manor Nursing Home.

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