Cranbrook Road
Staplehurst
Tonbridge
Kent
TN12 0ER
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,698.00 |
Regulator's Rating | Good |
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Jean Reeves-Yates is Manager at Iden Manor Nursing Home.
Iden Manor is a very special part of a family-owned and run business, with the unswerving dedication of family members who are actively involved in providing the very best care for the elderly, frail and vulnerable.
This lovely home was established in 2003. From the very beginning it has been run with a focus on quality in all things, and we ensure that focus is maintained through developing a high degree of quality awareness in all of the people who work here. We achieve this through providing assured, sensitive leadership and management, and well-structured on-going training for everyone.
Care Options | We Can Provide |
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Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Palliative, Personal care, Support for Couples. |
Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Challenging Behaviour, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. | |
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. | |
View the provider’s latest Inspection Reports. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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30 |
LGBTQ Welcome |
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Yes |
Contract |
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Iden Manor Resident Contractual Agreement October 22 v3.pdf |
Our Building and Facilities |
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Imagine the quintessential Victorian mansion with its magnificent turrets, gables, doorways, and vast windows looking out onto beautiful grounds that provide a haven for wildlife. Imagine well-tended gardens, quiet seclusion, places to walk, places to sit, views that sustain and space to breathe. Imagine magnificent and spacious reception rooms – one with wood panelled walls, an open fire in winter and comfy chairs whatever the time of year. Or another with floor-to-ceiling bay windows looking out onto the grounds where birds, squirrels, rabbits, foxes and badgers create a marvellous spectacle throughout the day. Iden Manor is that place: an impressively spacious, light and airy Victorian mansion set in 15 acres of landscaped grounds and approached by a long leafy drive. And yet despite the grandeur of the building, it offers a warm and familiar welcome and has a comfortable, lived-in-and-loved feel to it. There is also a hairdressing salon and a laundry room – and plenty of additional bathrooms . Adding to the charm and grandeur of the building, a wide staircase with impressive balustrade rises from the panelled reception room below – there’s a platform lift for those less able to walk – and an adjoining lift for those who need to use a wheelchair. The Iden Side This is situated in the original part of the mansion. It is designed for elderly people who are becoming frail but who, though they increasingly need support, may still have a degree of independence and certainly the desire and intention to live their life to the full as they choose. Positioned adjacent to The Iden Side, this is a tailored unit designed specifically for Dementia patients and thus focused on providing the safety, comfort and security which encourages happiness and contentment. With a ratio of 19 residents to staff reviewed regularly, residents can be given the focus and attention they need. |
Is Our Home Purpose Built |
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No |
The Year Our Home Was Built |
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1 Jul 1895 |
How Many Floors We Have |
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4 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Bar / Pub, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Chiropodist, Day Centre, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Overnight Guest Stay, Stairlift. |
Our Garden |
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Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Interactive Digital Touch Table. |
Brochures |
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Iden Manor Brochure 2020.pdf |
Our Photos |
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Description |
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With up to 51 beds, it provides a lovely home for both single people and couples. Each and every bedroom is different and full of personality; most are furnished with treasured pieces brought from home, and many have en-suite bathrooms or wet rooms. |
About Our Rooms | |
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Number Of Rooms | 51 |
Number Of Ensuite Rooms | 36 |
Type Of Room |
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Double Room, Separate Sitting Room, Shared Room, Single Room, Studio. |
Room Features |
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Furnished, Garden View, Step Free Access, Unfurnished. |
Room Facilities |
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Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
Our Photos |
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Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,698.00 |
Nursing Fees From / Price Per Week | £1,698.00 |
Residential Dementia Fees From / Price Per Week | £1,698.00 |
Nursing Dementia Fees From / Price Per Week | £1,698.00 |
Respite Fees From / Price Per Week | £1,698.00 |
Funding Types | |
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Local Authority | Kent |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Menu | image37027lunchprep.jpg image37044.jpeg image37045lunch.jpg Breakfast Menu marketing 2024.docx Something Else lightbites menu 2024.docx Week 1 Menu 2024.docx |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
Activities Are So Important |
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It is well known that social activity is an essential element of continued well-being, so at Iden Manor we take fun, stimulation and involvement pretty seriously – but with a big smile on our faces. Residents have access to a small library and anyone can have a regular newspaper delivery and/or a television in their room (in addition to the big screen in the lounge), but we believe in encouraging interaction and involvement. To help this happen, we have a wonderful team of people dedicated to designing and delivering a programme of activities that meets the differing needs of our residents. The Activities Programme includes therapeutic activities such as musical exercise and fitness, as well as familiar quizzes, musical entertainment, visiting performers and games – all provided at no additional charge. Creating a ‘life history’ book is immensely popular with residents and their families. One of our Activities Team will work closely with a resident encouraging them to recall and record significant life events and memories… elderly people are very reliant on their memories and they love to talk about them so to be able to create a record is very special – for their families too. Residents also enjoy planned theme days every month where we all celebrate significant calendar and seasonal events. These are immensely popular and are often linked to craft activities, making things for those events. There are also numerous outings planned throughout the year; a visit to the seaside down at Hastings is always well-subscribed and our wheelchair-accessible minibus is an essential facility. We also involve the wider community in arranging appropriate and meaningful events, so there is plenty to do. Participation in activities is recorded in the individual care records – a thoughtful feature for families because when they come to visit, they can easily find out what their mum or dad, husband or wife has been involved in and it provides an additional talking point. |
Our Photos |
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Timetables |
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Activities example 24.pdf |
Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Park, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Yes | |
Are your windows double glazed? | Yes | |
Do you have an EPC rating? | Yes | |
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you train your team on recycling practices? | Yes | |
Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use online rotas? | Yes | |
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
Do you carry out projects that support wildlife? | Yes | |
Do you compost? | Yes |
Our Pets |
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We welcome pets into the home to visit. Pets can also live at Iden Manor subject to assessments |
Can You Bring Your Pet |
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Yes |
How We Help With Your Pet |
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Feeding, Sanitation, Walking. |
We Welcome |
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Cats, Dogs, Others (subject to review). |
Cranbrook Road
Staplehurst
Tonbridge
Kent
TN12 0ER
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 13th September 2022 |
Last rated | 13th October 2022 |
Current Report |
Iden Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Iden Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 1st May 2022 |
Transport |
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Bus Stop nearby, Car Park on-site, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Chemist, Garden Centre, Park, Post Office, Pub, Restaurant, Shops. |
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