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10-12 Carlisle Road
Eastbourne
East Sussex
BN20 7EJ

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,150.00
Regulator's Rating Good
Meet The Manager

Tess Sterling is Registered Manager at Ingham House.

Tess is a Registered Nurse with a wealth of experience within the Healthcare Industry including the NHS.

Ingham House was established as a Residential Care Home in 1988 by Christine and Barry Taylor and remains a family business to this day.

Ingham House strives to provide a safe and homely environment for its residents. We promote dignity, independence and choice. It is important to us that each resident is treated as an individual and assisted in fulfilling their personal ambitions in all aspects of daily life.

Visitors are always welcome to Ingham House and may join us for meals if they wish. Many of our events are open to friends and family, invitations are usually included in our quarterly newsletter. There is adequate on street parking and a visitor’s car park at the front of the building.


Care Options We Can Provide
Support For Companionship, Nursing Dementia / EMI, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Diabetes.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Ingham House is made up of two large Victorian houses which are connected by a sunny walkway. There is also a new purpose built wing which overlooks the large mature garden.

The spacious communal areas comprise of a main lounge, where residents often watch television. The conservatory, where most of our activities take place and a quiet lounge, for reading or listening to music.

There is also a comfortable seating area in the dining room which provides a more private setting for residents to welcome visitors


Is Our Home Purpose Built
No

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

All rooms located above the ground floor are accessible by a passenger lift or chair lift. Most rooms are now en-suite and all are decorated to a high standard in keeping with the period features of the home. Each room is fitted with a call system and a flat screen television.

All rooms come fully furnished, however residents are welcome to bring their own furniture and ornaments and personalise rooms to their own specifications.


About Our Rooms
Number Of Rooms 40

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,150.00

Funding Types
Local Authority East Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

At Ingham House we have an extensive calendar of events and a dedicated activities team, who strive to tailor activities to meet individual interests.

As well as daily activities, we host an event every month where friends, relatives and prospective residents are invited to join us. These include cheese and wine evenings, seasonal parties and our annual summer fete. There is a shopping trip for residents twice a week to the town centre.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Themed Events, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Shopping, Theatre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
Yes

10-12 Carlisle Road
Eastbourne
East Sussex
BN20 7EJ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 17th March 2022
Last rated 28th April 2022
Current Report

Ingham House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Ingham House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 13th December 2010
Service Provider Ingham House Limited, BN20 7EJ
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Mosque.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Ingham House

Ingham House was given an overall rating of "Good" by the CQC in April 2022.
Ingham House provides Residential, Nursing, Dementia and Respite care.
Ingham House has 40 rooms.
Prices for Ingham House start from £1,150.00 per week.
Yes. Ingham House does offer Residential care.
Yes. Ingham House does offer Respite care.
Yes. Ingham House does provide care for people with Dementia.
Ingham House comes under East Sussex.
Ingham House does not accept Local Authority clients.
Ingham House accepts NHS Continuing Healthcare clients.
Tess Sterling is the manager of Ingham House.

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