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Ivy Road
Norwich
Norfolk
NR5 8BF

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Inadequate
Meet The Manager

Ovidiu Andreescu is Home Manager at Ivy Court.

Growing up in Romania and inspired by my mum who worked in the nursing profession, my dream was to become a nurse. After graduating nursing school in 2013, I applied for my first RGN position in the UK. I then progressed to Clinical Lead and Deputy Home Manager, and finally to Home Manager.

I enjoy all aspects of managing a care home, including making it homely for my residents and offering personal care based on individual needs. It is important to me to support my staff to develop and succeed in their roles. I feel very privileged to be in a role which gives me such fulfilment and enables me to bring my knowledge, experience and skills to my team.

Our residents have a wide-range of personal interests and this is reflected in the activities we offer and the personal touches you will find around the home. Our community here is warm and welcoming. I would welcome anyone to come for a tour and I look forward to introducing you to all we have to offer at Ivy Court.

Located on the western edge of Norwich, Ivy Court is a modern, bespoke care home set in large, beautifully landscaped grounds. It offers residential care, nursing care, and dementia care on a permanent, respite, or convalescent basis.

This luxury care community is light and airy, with full-height windows. Some of the first-floor rooms even have their own private balconies.

Residents can entertain visiting family and friends in the café or one of the quiet lounges, get pampered in the hair salon and barbers, take in a film in the cinema, or enjoy a good book in the reading room. Some ground-floor rooms open directly onto the accessible patio areas; all bedrooms have private ensuite facilities.

At Ivy Court, highly trained staff provide expert care around the clock and ensure that everyone’s individual needs and preferences are met. An engaging program of daily activities, including trips out, rounds off this wonderful lifestyle for the residents of this popular home.

Use this simple contact form to book a visit to this inviting Norwich care home.


Ivy Court Virtual Tour
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Care Options We Can Provide
Support For Companionship, Convalescence, Nursing Dementia / EMI, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Our Building and Facilities


Our outstanding facilities at Ivy Court Care Home have been designed to the highest standards. We have kitchenettes in the dining areas to enhance communal living, as well as a range of seating areas where residents can relax together over tea or coffee.

Indoor Facilities:

  • Secure Entrance
  • Nurse Call System
  • Receptionist (Weekdays)
  • Receptionist (Weekends)
  • Visitors' Toilet
  • Café or Bistro on site
  • Hair Salon on site
  • Free WiFi in Communal Areas
  • Cinema Room
  • Private Dining Room
  • Activity Room
  • Assisted Bathroom
  • Assisted Shower Room
  • Library
  • Lift
  • Bariatric Room
  • Nurses Station
  • Physiotherapists Room
  • Quiet Lounge
  • Television Lounge
  • Outdoor Terrace/Patio with Furniture
  • Dining Room(s)
  • Tray/Room Service
  • Self Serve Kitchenette
  • Themed Food Events
  • Activity Timetable
  • Visiting Entertainment
  • External Trips
  • Memory Boxes
  • Air Conditioning
  • Hand Rails
  • Dementia Orientation Signage (D)
  • Wheelchair Accessible
  • Hoists
  • Fire Alarm & Sprinkler System
  • Resolved Corridors (D)
  • In-House Head Chef
  • In-House Laundry
  • In-House Handyman
  • Visiting Window Cleaners
  • Visiting Landscape Gardeners
  • Visiting Library
  • Visiting Multi-Faith Clergy
  • Ambient Music
  • Computer/Tablet Access for Residents
  • Care Fee Planning Advisory Service
  • Daily Newspapers

Outdoor Facilities:

  • Car Park
  • Bike Rack
  • Extensive Grounds
  • Sensory/Dementia Garden
  • Landscaped Garden
  • Greenhouses
  • Raised Beds (Gardening)
  • Vegetable Garden
  • Near Bus Stop
  • Near Train Station
  • Bus Stop Outside
  • New Build Development
  • Urban Environment
  • Rural Environment
  • Minibus Service
  • Fully Secure Garden
  • Visit Any Day or Time

Care Facilities:

  • Nutrition Plan
  • Reminiscence Therapy
  • Physiotherapist (Visiting)
  • GP (Visiting)
  • GP (Retained)
  • Occupational Therapist (Visiting)
  • Retained Registered General Nurse (RGN)
  • Visiting District Nurses
  • Daily Cleaning Service
  • In-House Laundry
  • Qualified Dementia Care Staff
  • Trained Dementia Care Staff
  • Registered Mental Health Nurse (Visiting)
  • Hospitality Assured Accreditation
  • ISO 9001 Accreditation
  • Internal Quality Assurance Team
  • Individual Care Plan
  • Continence Advisory Service
  • Activities Co-ordinators

Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Cinema, GP, Hairdressers, Library, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

Brochures
Ivy_Court_Brochure.pdf

Our Photos

Description

Bedroom Facilities at Ivy Court Care Home can include:

  • En-Suite Emergency Call Point
  • Level Deck Shower
  • En-Suite Basin
  • En-Suite WC & Basin
  • En-Suite WC, Basin & Shower
  • En-suite Automated Lighting
  • Free Swing Doors
  • WC/Shower Grab Rails
  • Nursing Bed
  • Double Aspect Rooms Available
  • Private Terrace/Patio From Bedroom
  • Private Balcony From Bedroom
  • Lowered Cill Heights
  • Secure Patio Area
  • Television
  • Television with Freeview
  • Television with HD Freeview
  • Fully Furnished
  • Bring Your Own Furniture
  • Colour Contrast Walls (D)
  • Free WiFi in Bedrooms
  • Movement Alarm (D)
  • Window Limiters
  • Padded Headboard
  • Locks on Rooms
  • Big Button Telephone
  • High Contrast Walls, Carpets (D)
  • WC Visible From Bed (D)
  • Traditional Fixtures & Fittings (D)
  • Plants (D)
  • Easy Grip Door Handles
  • Easily Coverable Mirrors (D)

About Our Rooms
Number Of Rooms 71
Number Of Ensuite Rooms 71
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Balcony, Furnished, Unfurnished.

Room Facilities
Alarm, Balcony, Catch up TV, Freeview TV, Internet Access, Private Patio, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Nursing Fees From / Price Per Week £1,550.00
Residential Dementia Fees From / Price Per Week £1,350.00
Nursing Dementia Fees From / Price Per Week £1,550.00
Respite Fees From / Price Per Week £1,450.00

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our specialist group of activities coordinators at Ivy Court ensures that our residents have a range of mental, physical, and social activities to participate in and enjoy.

A packed schedule of games, activities, and trips means there is a social event to suit every resident's taste. Residents can enjoy a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.

Learn more about life in this luxurious Norwich care home using this book-a-visit link.


Our Photos

Activities At Home
Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.

Ivy Road
Norwich
Norfolk
NR5 8BF

Regulator: CQC

Current Ratings
Overall Inadequate
Safe Inadequate
Well Led Inadequate
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 7th March 2023
Last rated 1st July 2023
Current Report

Ivy Court Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Ivy Court Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st July 2015
Service Provider Caring Homes Healthcare Group Limited, CO4 9YQ
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Ivy Court

Ivy Court was given an overall rating of "Inadequate" by the CQC in July 2023.
Ivy Court provides Residential, Nursing, Dementia and Respite care.
Prices for Ivy Court start from £1,350.00 per week.
Ivy Court is owned by Aria Care.
Yes. Ivy Court does offer Residential care.
Yes. Ivy Court does offer Respite care.
Yes. Ivy Court does provide care for people with Dementia.
Ivy Court accepts Local Authority clients.
Ivy Court accepts NHS Continuing Healthcare clients.
Ovidiu Andreescu is the manager of Ivy Court.

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