Alcedo Care St Helens

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Profile Strength
Excellent 96%
Alcedo Care St Helens - Home Care
Care Type Home Care
Care Category Personal | Dementia | Nursing | Respite
Availability Yes
Hourly Prices From £32.00
Regulator's Rating Requires Improvement
Meet The Manager

Claire Culshaw is Registered Manager at Alcedo Care St Helens.

"Hi I’m Claire, Area Manager here at Alcedo Care Wigan, St Helens and Preston.

I have 4 beautiful children who are my world. My passion is Rugby league and I am a huge fan of Wigan Warriors as I was born on the right side of Billinge Hill. Rugby league is a massive part of my home and work life. Work wise I enjoy bringing customers together through my love of the sport, we have attended both Wigan Warriors and St Helens reminiscence sessions.

I have been in Social Care since the age of 18, working in Residential, Day care and domiciliary. For the past 6 years I have been a registered Domiciliary Manager. I have a passion to make home care different and meaningful, at Alcedo Care have given me the platform and resources to achieve positive outcomes for the people we support."

Claire Culshaw

Alcedo Care are experts in the Homecare field and we understand that admitting or realising you may need help or support with day to day life can be a huge and sometimes life changing decision. As a Homecare provider, we at Alcedo Care take pride in our work and have huge respect for our carers and the work they do.


Care Options We Can Provide
Care Given Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Schizophrenia, Stroke, Traumatic Brain Injury.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks.
Transport Will accompany on Public Transport, Will drive client's vehicle.
Technology Family Apps, GPS Tracking.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Due to the current COVID 19 pandemic , we are ensuring all our customers and staffs safety is our top priority. All staff wear full PPE , aprons, gloves , masks and sanitizer. All staff have COVID testing twice weekly and all those who have chosen to have the vaccine have done so. We stay in close contact with track and trace , as well as local infection control.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Fees For Individuals Fee
Hourly Fees Start From £32.00

Funding Types
Region North West
We Accept Self-Funding Clients Yes
Local Authority Funded Clients Yes

The Importance Of Meal Times

Maintaining good nutrition and hydration is extremely important. Carers can prepare all types of meals for our clients. This may be simply heating a ready meal and cooking some vegetables to accompany it or cooking a full meal depending on the visit time available and the client's wishes.


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Gluten-free, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.


Our Photos

Staff Specialities
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Regulator: CQC

Current Ratings
CQC Registered No
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th September 2019
Last rated 24th October 2019
Current Report

Alcedo Care St Helens Home Care service - Care Quality Commission (cqc.org.uk)

Historic Reports

Alcedo Care St Helens Home Care service - Care Quality Commission (cqc.org.uk)

Registration Date 20th September 2018
Service Provider Alcedo Orange Limited, FY4 2RH

St Helens, Saint Helens, Wigan

Our Registered Address is:

14 Waterside Court
St Helens Technology Park
St Helens
WA9 1UA

Frequently asked questions about Alcedo Care St Helens

Alcedo Care St Helens was given an overall rating of "Requires Improvement" by the CQC in October 2019.
Alcedo Care St Helens provides Personal, Dementia, Nursing and Respite care.
Yes. Alcedo Care St Helens does offer Respite care.
Yes. Alcedo Care St Helens does provide care for people with Dementia.
Alcedo Care St Helens accepts Local Authority clients.
Claire Culshaw is the manager of Alcedo Care St Helens.

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