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Profile Strength |
Excellent 96%
|
|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Nursing | Respite |
| Availability | Yes |
| Hourly Prices From | £22.50 |
| Regulator's Rating | Good |
Meet The Manager
Sandra Ravera is Registered Manager at Crystal Care.
Sandra leads and manages daily running of home care including the office to meet all client and staff needs. She has been working in healthcare for the last 30 years. Sandra started her career as a health care assistant and has worked her way up covering many positions. She has an immense passion for ensuring that Crystal Care delivers top-quality person centred care and is always available to support any staff with their care needs.
In her spare time Sandra enjoys keep fit, supporting Manchester United and spending time with her family and grandchildren.
Our parent company, Dr Louise May Ltd. has been providing Nursing and Home Care Services in Liverpool and Wirral since 2013.
After 10 years as a Registered Nurse in the NHS and 18 years teaching nursing in Universities, Louise and her husband, Colm Byrne, also a Registered Nurse, started a Nursing Agency to supply quality nursing staff to the Care Home sector. A year later they opened the Home Care Business and registered this with the Care Quality Commission.
With a combined total of 88 years of nursing, nursing research, teaching and social work experience, they have made the company a success and taken it to its current, highly respected position.
We have recently changed our trading name to “Crystal Care” to refresh our branding and re-launch ourselves in this very busy and competitive market.
However, most of our Nurses, Health Care Assistants and Home Carers have been with the company for several years and provide our clients with a very stable, reliable, and consistent service.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Housekeeping | Cleaning, Laundry, Meal Preparation, Shopping, Tidying. |
| Medication | By Mouth, Change Catheter. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Challenging Behaviour, Violent Behaviour. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service, Sleep-in Service. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Family Apps. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £22.50 |
| Funding Types | |
|---|---|
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
|---|
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
|---|
| Activities Are So Important |
|---|
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As part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Our Photos |
|---|
| Staff Specialities |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
| Our Pets |
|---|
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 7th November 2019 |
| Last rated | 26th November 2019 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 25th November 2016 |
| Service Provider | Dr Louise May Limited, CH41 6EY |
Crystal Care Home Care service - Care Quality Commission (cqc.org.uk)
We cover Wirral, Liverpool and surrounding areas
Our Registered Address is:
136 Claughton Road
Birkenhead
Merseyside
CH41 6EY
Frequently asked questions about Crystal Care
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