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Jemmett Close
Kingston Upon Thames
Surrey
KT2 7AJ

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Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Weekly Prices From £1,339.00
Regulator's Rating Requires Improvement
Meet The Manager

Alex Teixeira is Home Manager at Kingston Care Home.

Kingston Care Home is a superb care home adjacent to Norbiton train station in the bustling southwest London borough of Kingston upon Thames. You’ll find us opposite Kingston Hospital, not far from the area’s relaxing river walks, shops and historic market square. 

Our bedrooms are all thoughtfully furnished with your comfort in mind. Across our home we have six communal lounges; three of which are quiet lounges, and three dining rooms. We also have wonderful landscaped gardens, giving plenty of opportunity for fresh air activities and relaxation.

We offer brighterkind care – a person-centred approach that is delivered through quality care, recreation and activities, and food and dining.


Magic Moments Programme at Kingston Care Home
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Magic Moments Portal
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Find a brighterkind care home near you
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Four Seasons Group Bake off 2022
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Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We’ve taken the appropriate measure to ensure the safety of residents.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
To view the provider’s latest Inspection Reports, Click here.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

A real home has as much personality as the people who live there. That’s why we’ve made Kingston a place you’d be proud and happy to live in – just as you would your own home.

Kingston Care Home, in southwest London, is located close by to the area’s amenities, including relaxing river walks, shops, and the historic market square. With 67 bedrooms offering residential and nursing care, we think carefully about the type of room each resident needs.

Our bedrooms are set across three floors, and each floor has its own dining room, lounge area and a smaller quiet lounge, meaning peace and tranquillity are never far away. We also have lovely garden and patio areas, including a lovely sensory garden.

We understand that moving into Kingston will be a considerable transition, but one we try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, we’ll do the little things that make the biggest difference.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Dentist, Hairdressers, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Seating.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
Kingston DEC 2018 web_0.pdf

Our Photos

Description

With 67 bedrooms offering residential and nursing care, we think carefully about the type of room each resident needs. All the rooms are en-suite with toilet and wash basin facilities. There are bath and shower rooms on each floor for residents to use with or without assistance.

All our rooms have recently been refurbished to the highest specifications with new furniture, soft furnishings and fittings. We have designed the rooms with your comfort in mind. Your bedroom furniture consists of: an appropriate bed suitable to your needs, wardrobe, bedside table with lockable drawer, armchair and other furniture suitable to the size of the room. Your bed linen and towels are provided by the home.

We understand that moving into Kingston will be a considerable transition, but one we try to make feel as easy as possible. Your room is your own personal space, which is why we encourage you to personalise it if you like, by hanging your favourite pictures or bringing small pieces of furniture.


About Our Rooms
Number Of Rooms 67
Number Of Ensuite Rooms 67
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,339.00
Nursing Fees From / Price Per Week £1,339.00

Funding Types
Local Authority Kingston upon Thames
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon brighterkindsamplemenu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

A willingness to get involved and try new things is something we see time and again, once people are given the opportunity. We have three dedicated Recreation and Activities Coordinators who oversee everything, but all our staff regularly get creative with new ideas, too. And our residents vote on their suggestions at our monthly activity meetings, so we can be sure everyone’s looking forward to something, every day.

Activities vary each week: from art group and film club, to music and movement and theatre trips.  And everything’s flexible – if it’s sunny we try and get outside, so everyone can appreciate the best of the day.

We’ve built excellent links to the community, allowing residents to continue their lives outside the home with ease. We have access to a minibus and have recently visited Richmond Park, Riverside, and Guildford Vinery. We often have local entertainers, musicians, comedians and school children performing at the home too.

Every brighterkind home now has a Magic Moments Club which provides a vast range of activities and fun things to do that are open to all of our residents:


Our Photos

Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Excursions, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre.
Our Pets

Will I be able to bring my pet?

There are currently no pets in the home. However, it might be possible for you to bring a pet, depending on the type of animal. You can discuss this with the Home Manager. Relatives are welcome to bring pets to visit, but we ask that any health treatments are kept up to date.


Can You Bring Your Pet
No

Our Pet Policy
Pets - Brighterkind policy.docx

Jemmett Close
Kingston Upon Thames
Surrey
KT2 7AJ

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 27th June 2022
Last rated 1st September 2022
Current Report

Kingston Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Kingston Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 2nd August 2016
Service Provider Alliance Care (Dales Homes) Limited, SK9 1BU
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Kingston Care Home

Kingston Care Home was given an overall rating of "Requires Improvement" by the CQC in September 2022.
Kingston Care Home provides Residential, Nursing and Respite care.
Kingston Care Home has 67 rooms.
Prices for Kingston Care Home start from £1,339.00 per week.
Kingston Care Home is owned by brighterkind.
Yes. Kingston Care Home does offer Residential care.
Yes. Kingston Care Home does offer Respite care.
No. Kingston Care Home does not provide care for people with Dementia.
Kingston Care Home comes under Kingston upon Thames.
Kingston Care Home accepts Local Authority clients.
Kingston Care Home accepts NHS Continuing Healthcare clients.
Alex Teixeira is the manager of Kingston Care Home.

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