Kingston Care Home
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Jemmett Close
Kingston Upon Thames
Surrey
KT2 7AJ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,339.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Alex Teixeira is Home Manager at Kingston Care Home.
Kingston Care Home is a superb care home adjacent to Norbiton train station in the bustling southwest London borough of Kingston upon Thames. You’ll find us opposite Kingston Hospital, not far from the area’s relaxing river walks, shops and historic market square.
Our bedrooms are all thoughtfully furnished with your comfort in mind. Across our home we have six communal lounges; three of which are quiet lounges, and three dining rooms. We also have wonderful landscaped gardens, giving plenty of opportunity for fresh air activities and relaxation.
We offer brighterkind care – a person-centred approach that is delivered through quality care, recreation and activities, and food and dining.
Magic Moments Programme at Kingston Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We’ve taken the appropriate measure to ensure the safety of residents. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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A real home has as much personality as the people who live there. That’s why we’ve made Kingston a place you’d be proud and happy to live in – just as you would your own home. Kingston Care Home, in southwest London, is located close by to the area’s amenities, including relaxing river walks, shops, and the historic market square. With 67 bedrooms offering residential and nursing care, we think carefully about the type of room each resident needs. Our bedrooms are set across three floors, and each floor has its own dining room, lounge area and a smaller quiet lounge, meaning peace and tranquillity are never far away. We also have lovely garden and patio areas, including a lovely sensory garden. We understand that moving into Kingston will be a considerable transition, but one we try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, we’ll do the little things that make the biggest difference. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Chiropodist, Dentist, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
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| Communal Garden, Seating. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Kingston DEC 2018 web_0.pdf |
| Our Photos |
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| Description |
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With 67 bedrooms offering residential and nursing care, we think carefully about the type of room each resident needs. All the rooms are en-suite with toilet and wash basin facilities. There are bath and shower rooms on each floor for residents to use with or without assistance. All our rooms have recently been refurbished to the highest specifications with new furniture, soft furnishings and fittings. We have designed the rooms with your comfort in mind. Your bedroom furniture consists of: an appropriate bed suitable to your needs, wardrobe, bedside table with lockable drawer, armchair and other furniture suitable to the size of the room. Your bed linen and towels are provided by the home. We understand that moving into Kingston will be a considerable transition, but one we try to make feel as easy as possible. Your room is your own personal space, which is why we encourage you to personalise it if you like, by hanging your favourite pictures or bringing small pieces of furniture. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 67 |
| Number Of Ensuite Rooms | 67 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,339.00 |
| Nursing Fees From / Price Per Week | £1,339.00 |
| Funding Types | |
|---|---|
| Local Authority | Kingston upon Thames |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
brighterkindsamplemenu.pdf
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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A willingness to get involved and try new things is something we see time and again, once people are given the opportunity. We have three dedicated Recreation and Activities Coordinators who oversee everything, but all our staff regularly get creative with new ideas, too. And our residents vote on their suggestions at our monthly activity meetings, so we can be sure everyone’s looking forward to something, every day. Activities vary each week: from art group and film club, to music and movement and theatre trips. And everything’s flexible – if it’s sunny we try and get outside, so everyone can appreciate the best of the day. We’ve built excellent links to the community, allowing residents to continue their lives outside the home with ease. We have access to a minibus and have recently visited Richmond Park, Riverside, and Guildford Vinery. We often have local entertainers, musicians, comedians and school children performing at the home too. Every brighterkind home now has a Magic Moments Club which provides a vast range of activities and fun things to do that are open to all of our residents: |
| Our Photos |
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| Activities At Home |
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| Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Excursions, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre. |
| Our Pets |
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Will I be able to bring my pet? There are currently no pets in the home. However, it might be possible for you to bring a pet, depending on the type of animal. You can discuss this with the Home Manager. Relatives are welcome to bring pets to visit, but we ask that any health treatments are kept up to date. |
| Can You Bring Your Pet |
|---|
| No |
| Our Pet Policy |
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| Pets - Brighterkind policy.docx |
Jemmett Close
Kingston Upon Thames
Surrey
KT2 7AJ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 27th June 2022 |
| Last rated | 1st September 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 2nd August 2016 |
| Service Provider | Alliance Care (Dales Homes) Limited, SK9 1BU |
Kingston Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Kingston Care Home
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