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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,010.00
Regulator's Rating Good
Meet The Manager

Colleen McKay is Home Manager at Kiwi House.

“My focus is to ensure residents receive high-quality care and are able to live life as they choose, helping us deliver on our promise that Kiwi House is a superb place to live or work.”

Kiwi House Care Home offers residential, dementia, respite, and daycare in Alvaston

This family-run care home in Alvaston, Derby offers award-winning, luxury and high-quality residential and dementia care. Our friendly, well-trained team ensures person-centred care with residents encouraged to lead an enriched life, supported by our engaging social programme packed full of clubs, trips out, and regular entertainment.

Each care suite has lounges, lifestyle kitchens and dining rooms, a range of large en-suite bedrooms, cinema, pub, hair salon and spa bathrooms. Overlooking Kiwi Park, our pleasant sensory gardens have patio seating areas. Residents with dementia are supported with sensory areas, reminiscence activities and memory boxes.


Kiwi House Virtual Tour
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360 Virtual Tour of Kiwi House Care Home
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Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Electronic Medication Management.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Great news, There’s no need to book online but please call at least 10 minutes ahead so we can expect you. Unless you have an exemption certificate you are asked to wear a mask at all times within our homes along with any other PPE provided to you by our team upon entry. Please speak to the manager if your loved one may be distressed by you wearing a mask. When departing please wash your hands before making your way to the reception.

We ask that you do not visit if you feel unwell, even if fully vaccinated and have tested negative for Covid. You may resume visiting 5 days after you feel better following symptoms like cough, cold, high temperature, diarrhoea, vomiting, etc.

Please Note: Internal visits may be cancelled without notice if directed by the local authority should a Covid outbreak occur. However, pre-arranged essential and end of life visitors are exempted, and all others may visit externally using the booking system below.

Our residents and team have been vaccinated against Covid-19 and Kiwi House makes every effort to remain Covid-Free.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Each care suite has lounges, lifestyle kitchens and dining rooms, a range of large en-suite bedrooms, cinema, pub, hair salon and spa bathrooms. Overlooking Kiwi Park, our pleasant sensory gardens have patio seating areas. Residents with dementia are supported with sensory areas, reminiscence activities and memory boxes.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
31 Jan 2017

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Smoking Area, Spa.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use, Virtual Reality.

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 78
Number Of Ensuite Rooms 78
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Catch up TV, Freeview TV, Private Patio, Safe, Sky/Cable TV.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,010.00

Funding Types
Local Authority Derby
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 4 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our residents enjoy a varied and engaging program of activities and events, designed to enhance the physical, mental and spiritual well-being of all our residents.  From creative activities such as painting, baking and gardening, to regular visits from entertainers such as singers, dancers and musicians, religious services and outings, our activities are intended to inspire and engage our residents as individuals and as a community.We pride ourselves on well-being.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Cooking, Flower Arranging, Gardening, Painting.

Activities Outside Our Home
Local Tourist Attractions.

59 Coleman Street
Derby
Derbyshire
DE24 8NL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 16th December 2021
Last rated 12th January 2022
Current Report

Kiwi House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Kiwi House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st July 2016
Service Provider Kiwi House Care Home Limited, LE10 2DJ
Transport
Bus Stop nearby.

Places of Worship
Anglican Church.

Nearby Services
Bank, Chemist, Church, Library, Local Walks & Bike Rides, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Kiwi House

Kiwi House was given an overall rating of "Good" by the CQC in January 2022.
Kiwi House provides Residential, Dementia and Respite care.
Prices for Kiwi House start from £1,010.00 per week.
Kiwi House is owned by Adept Care Homes.
Yes. Kiwi House does offer Residential care.
Yes. Kiwi House does offer Respite care.
Yes. Kiwi House does provide care for people with Dementia.
Kiwi House accepts Local Authority clients.
Kiwi House accepts NHS Continuing Healthcare clients.
Colleen McKay is the manager of Kiwi House.

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