299 Sandbanks Road
Poole
Dorset
BH14 8LH
Care Type | Care Home |
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Care Category | Residential | Respite |
Availability | Yes |
Regulator's Rating | Good |
Rosie Hamner is Care Home Manager at Lilliput House.
A residential care home should be a community you can fall in love with – somewhere that cares for your physical, emotional, and intellectual well-being.
At Lilliput House, you can be the person you want to be: discussing the day’s news with friends, trying your hand at new activities, or relaxing in a quiet corner with a book and your own thoughts.
You come and go as you please because the doors are always open.
When you make the move from life on your own to life in a residential care home, you have a right to expect better care and greater happiness. Residential care for the elderly is not about marking time. It’s an opportunity to spread your wings – to make new friends and try new activities.
That’s how it is at Lilliput House. We hope you’ll think of this as a step forwards not backwards – a move to a better lifestyle all round.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Diabetes. |
Type Of Dementia | Mild Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Safe Visiting Space | |||||
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Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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You can take life at your own pace here. You need never feel overwhelmed because we tend to gather in small groups. With a split dining room and numerous sitting areas to choose from, you can easily find your own level within a group of like-minded friends. When you fancy a change of scene or mood, you can move on to see what other residents are up to. Outside there are delightful gardens and a warm, cosy sun trap in summer. The doors are open so you can come and go as you please. Once every 3 months we have a group meeting in which everyone airs their views on any aspect of life at Lilliput House. You don’t have to be shy about speaking up. |
How Many Floors We Have |
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3 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Hairdressers, Lift, Minibus. |
Our Garden |
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Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Interactive Digital Touch Table. |
Our Photos |
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Description |
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We have 54 en-suite rooms, each with its own furniture and TV. If you prefer to bring your own furniture, you can make yourself as comfortable as you are at home. |
About Our Rooms | |
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Number Of Rooms | 54 |
Number Of Ensuite Rooms | 54 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished. |
Room Facilities |
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Freeview TV. |
Our Photos |
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Funding Types | |
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Local Authority | Bournemouth, Christchurch and Poole |
Region | South West |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner Restaurant |
Dining Styles | A la Carte |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
Activities Are So Important |
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Life’s too short to waste a moment At Lilliput House, we lead active, fun-filled lives. There’s something to do every day of the week. There are opportunities to laugh, sing, and dance together, to use our hands, to cook, to play instruments, to discuss our favourite books, and to keep ourselves independent. Tell us what you like to do The starting point for any new activity is what you tell us you want to do. We ask new residents about their interests and hobbies, and just in case we missed something, we would love to hear any suggestions – your family as well as you. We’re so busy because we have a full-time (five days a week) activities co-ordinator. She sets up the week-long programme, then works with residents as a group or one-to-one to make sure no one gets bored. Other staff continue her work during the weekends. Here’s what we’re doing already We’re constantly developing our activities programme. This list gives you a taste of the sort of thing we do.
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Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre. |
Our Pets |
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Managers Discretion |
Can You Bring Your Pet |
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No |
299 Sandbanks Road
Poole
Dorset
BH14 8LH
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 22nd June 2021 |
Last rated | 3rd December 2019 |
Current Report |
Lilliput House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Lilliput House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 1st December 2016 |
Service Provider | Lilliput House Limited, BH14 8LH |
Transport |
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Bus Stop nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Hospital, Park, Pub, Restaurant, Shops. |
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