Long Close Retirement Home
Book a Visit
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Respite |
| Availability | Yes |
| Weekly Prices From | £1,055.00 |
| Regulator's Rating | Good |
Meet The Manager
James London-Webb is Registered Manager at Long Close Retirement Home.
James has been a dedicated full-time team member for over 20 years. Growing up on the premises, James developed a deep connection to the home and its residents, working part-time while pursuing a degree in Fine Art before stepping into an assistant managerial role.
Now as Registered Manager for the past two and a half years, he takes a hands-on approach, ensuring residents receive personalized care in a warm, homely environment. Passionate about the values of a small, privately run care home, James is committed to creating a supportive and comfortable atmosphere for all.
We provide a private residence retirement service in Bournemouth, Poole, Dorset. Our home is known for its a high standard of care and quiet and tranquil environment.
Long Close is a luxuriously appointed Victorian Residence set in extensive landscaped grounds in the exclusive area of Branksome Park, close to local amenities, parks and beaches.
All care home staff at Long Close are qualified and familiar with the necessary skills in caring for Residents.
We are proud to be a family run service, and we look forward to welcoming you to the Long Close family. We invite you to pay us a visit to see for yourself. We welcome our resident’s visitors at all times.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are delighted that the majority of our residents, patients and staff have now been vaccinated. And we'll do everything we can to ensure that all new residents, patients and staff are vaccinated, where medically able to, or are willing to be vaccinated before moving in or working in our homes and hospitals. We also ensure that any new residents and patients coming into our homes and hospitals, whether from the local hospital or the community have been tested in advance and are negative for COVID-19. We continue to have a robust supply chain of Personal Protection Equipment (PPE) in place, and our staff are using this in accordance with Government guidance. We continue to implement our advanced cleaning practices, and have clear standards in the case of managing any confirmed or suspected cases. We ask all Visitors to sign in and out. All staff practice good hand and respiratory hygiene to prevent the spread of germs, and surfaces that are often touched are cleaned and disinfected frequently. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Our care home is situated in glorious woodland surroundings and close to the sea with its sandy beaches and promenades.The elegant shops of Westbourne are easily accessible, and the larger stores of Bournemouth and Poole, Dorset, with many leisure amenities, are just a short distance away. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
|---|
|
We offer accommodation for seventeen residents in comfortable en-suite, centrally heated rooms. The ground floor rooms all lead to the patio and gorgeous landscaped gardens, where our residents can stroll or sit in tranquility by our ornamental pond or enjoy the shelter of the summer house. The first floor rooms are serviced by a five-passenger internal lift. They open on to a spacious balcony, are furnished appropriately and overlook the gardens. Rooms can be furnished, but residents are invited to bring their own items of furniture to create an air of familiarity in their new surroundings. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 17 |
| Number Of Ensuite Rooms | 17 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,055.00 |
| Funding Types | |
|---|---|
| Local Authority | Bournemouth, Christchurch and Poole |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
As part of your care plan at Long Close, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Partial |
|
Are your windows double glazed? | Partial |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
|
Is your boiler less than 15 years old? | Yes |
| Our Pets |
|---|
|
Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
23 Forest Road
Branksome Park
Poole
Dorset
BH13 6DQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 14th July 2023 |
| Last rated | 1st August 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 25th March 2011 |
| Service Provider | Mr Keith London-Webb, BH13 6DQ |
Long Close Retirement Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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Frequently asked questions about Long Close Retirement Home
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