Lucerne House
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,928.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Sally Coletti is General Manager at Lucerne House.
I qualified as an RGN from Plymouth University. I am a passionate nurse with a wealth of experience, which includes over 6 years’ experience in A&E departments, and I was the team lead for a team of community nurses in Dorset.
I have a very active role in the lives of all residents, ensuring patient-centred care is delivered by every member of staff to a high standard. In my time as a nurse, I have gained valuable experience and knowledge around caring for the elderly and terminally ill patients. I believe that a holistic approach is crucial to providing gold standard care for the individual and their families.
Making the decision to move yourself or your loved one into a nursing home can be a daunting experience, but I am here to help with that journey, ensuring the decision to move is a positive one, and I will alleviate those fears and anxieties by talking you through that transition.
Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people with dementia in our dedicated Memory Lane Community. We also offer personalised care and support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. There is a quiet room where family can stay overnight when support is needed.
Staff at our nursing home have worked with Dementia Care Matters to improve the quality of life for the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.
You’re welcome to come in to see what we have to offer.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Huntington Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Lucerne House is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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We here at Lucerne House offer a range of unique nursing and residential services. All our rooms are single en-suite, with our Younger Disabled unit having larger en-suites. Our purpose-built home has the dementia unit situated on the ground floor with access at all times to a secure, walled garden area, including a sensory garden. Personalised care planning feeds into a full activities programme supported by our Head of Activities and very enthusiastic staff team. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, GP, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
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| Communal Garden, Sensory Garden, Summer House. |
| Description |
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Accommodation
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 75 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,928.00 |
| Funding Types | |
|---|---|
| Local Authority | Devon |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Our Menu |
 SAMPLE ALTERNATIVE MENU.pdf
SAMPLE BREAKFAST MENU.pdf
SAMPLE DAILY MENU.pdf
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| Our Photos |
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| Activities Are So Important |
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At Lucerne House our person-centred activity programme has been tailored to suit the residents living in our home. It is constantly developing due to the direct feedback from our residents and enables them to take part in existing hobbies and new tasks that aim to stimulate creativity, intellect, physical ability and improve well being. With music groups, pub outings, cooking, gardening, one to one time, entertainers, quiz's, bingo and more, there is never a shortage of things to do. We also have external providers who visit the home. We have Rachel Sherring who provides Yoga Sessions, Lorrain Christopher who is available every Wednesday and Thursday for hair appointments in our on site salon, Sharon Rees who visits on a Wednesday to provide massage therapy sessions in the comfort of your chair and regular Church Services which do include a monthly Holy Communion. We are always open to new suggestions so if you do have any please see Alex Petersen (Head of Activities), Jan Taylor or Scott Foot (Activity Coordinator's) who will be happy to listen. |
| Activities At Home |
|---|
| Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Dancing, Excursions, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Yoga. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Chudleigh Road
Alphington
Exeter
Devon
EX2 8TU
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
| Inspection Reports | |
| Last inspected | 18th September 2019 |
| Last rated | 31st October 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 15th February 2011 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Lucerne House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Methodist Church, Mosque. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Lucerne House
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