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Church End
Barley
Royston
Hertfordshire
SG8 8JS

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,250.00
Regulator's Rating Good
Meet The Manager

Gail Kelly is Registered Manager at Margaret House.

"Hi, my name is Gail, and I am the Registered Manager

Margaret House has been in my husband's family since 1971, and our ethos has always been that we treat every resident as if they were a beloved member of our own family. 



I am proud to be part of the second generation of the Kelly family managing our family-run home. I take extremely seriously my responsibility for ensuring that we continue to provide the same care and attention to our residents that we always have in a warm, happy, safe, and secure environment.



My team and I are here to answer any initial questions you may have and, should you choose Margaret House as your new home, to support and guide you through every step of the initial move to ensure you can quickly and happily settle in.  We are then all here for you and your family at every step in the future."




Gail Kelly

Margaret House Care Home in Royston was established in 1971 and has been owned and managed by the same family ever since. We provide 24-hour luxury care in an environment where your well-being, safety, and security are of paramount importance to us and where care really does mean caring.

"We appreciate what a big decision it is when you or your family are looking into moving to a care home. My parents instilled in me from an early age that we always treat every resident in the same way as we would treat a beloved member of our own family, and it is this family ethos of ‘because we care’ that continues to underpin everything about the way Margaret House and our staff operates today and every day.

This caring extends not only to our residents but also to their relatives. Living at Margaret House is very much home from home, which is why your relatives and friends are warmly welcomed to the home at all times. Relatives and friends are invited to join you for lunch or dinner and to participate in any of the many well-being activities that take place.

We believe that everyone should be able to enjoy an active and fulfilling life. This is why we offer a wide range of individual and group activities and maintain close links and involvement with the local community."

Thomas Kelly, Proprietor

Find out more about this warm and friendly care home in Royston, Herts, by arranging a visit.


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Care Options We Can Provide
Support For End of Life, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Diabetes, Multiple Sclerosis, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have installed a garden room, which is separated by a perspex screen to allow socially distanced visits to take place.   The room is cleaned and sanitised between visitors.

safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

It was established in 1971

Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy.

There is a lift in both buildings providing access to the upper floors


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Apr 2016

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Hydrotherapy Pool, Library, Lift, Optician, Physiotherapy, Smoking Area, Stairlift.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table.

Our Photos

Description

Margaret House comprises a former Rectory and an adjacent, purpose built wing, which together provide 42 en-suite bedrooms – including some suitable for double occupancy.


About Our Rooms
Number Of Rooms 43
Number Of Ensuite Rooms 42

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,250.00
Residential Dementia Fees From / Price Per Week £1,500.00
Respite Fees From / Price Per Week £1,800.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Specialities Pink tick icon Supper Club - fortnightly special pop up restaurant
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.

Activities Are So Important

Leading a fulfilled and active life is an important part of our ethos at Margaret House.  Which is why we have a varied range of activities taking place each week delivered by our award winning Wellbeing and Activities Manager, Lea-Ann. From baking to flower arranging, singing to crosswords, Tai-chi to piano playing, if someone has a favourite hobby they want to continue we'll make sure it happens.  We are also involved with our community, sharing activities such as Art club together with the children at Barley school, participating in local groups such as WI and memory cafes, as well supporting local charities. 


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Dogs.

Church End
Barley
Royston
Hertfordshire
SG8 8JS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 6th January 2022
Last rated 5th December 2017
Current Report

Margaret House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Margaret House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 24th January 2011
Service Provider T M Kelly, EN6 4PH
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about Margaret House

Margaret House was given an overall rating of "Good" by the CQC in December 2017.
Margaret House provides Residential, Dementia and Respite care.
Margaret House has 43 rooms.
Prices for Margaret House start from £1,250.00 per week.
Yes. Margaret House does offer Residential care.
Yes. Margaret House does offer Respite care.
Yes. Margaret House does provide care for people with Dementia.
Margaret House comes under Hertfordshire.
Margaret House does not accept Local Authority clients.
Margaret House accepts NHS Continuing Healthcare clients.
Gail Kelly is the manager of Margaret House.

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