88 Warham Road
South Croydon
Surrey
CR2 6LB
Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,500.00 |
Regulator's Rating | Good |
Andrea Barrett is General Manager at Mary's Home.
Mary’s Home is a registered care home for service users with mental illness based in Croydon, Surrey. The home is able to provide service for both men and women aged 18-65 and 65 plus, with the consent of the governing local authority. Mary’s Home supports and protects service users, providing a safe and secure environment where they can live a fulfilling life within the community.
Our objectives:
We provide quality residential care for people living with a range of mental illnesses. We provide support and encouragement, whilst respecting the dignity of our residents. We recognise the rights and choices of all service users and work with families to ensure the best possible care is provided.
Mary’s Home supports and maximises social contact, with a wide range of daily activities and events. We help residents maintain and develop their confidence, enabling them to enjoy a peaceful and happy life.
Care Options | We Can Provide |
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Support For | Companionship, Independent Living, Mental Healthcare, Nursing Dementia / EMI, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Challenging Behaviour, Mild Forgetfulness, Wandering . |
Dementia Specialisms | Mixed Dementias, Vascular Dementia. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are continuing to work in a person centred way, with induction being in depth which entails online training, supervisions and shadowing. Activities are going well, with our activities person who is at the home from Mon-Thursday and we have a Pastor who comes and gives service regularly. Family and friends are involved and happy with the service and care provided to their loved ones, many compliments have been received from family members. Care plans are being completed in a person centred approach, with the residents having full input in their care, where they have capacity. All service users are empowered to make choices about their daily life, to give them as much independence as possible. Each staff member has full access to Person Centred Software to be able to document any changes, likes/dislikes and emotional support in a person centred way. Staff are still receiving full training on induction and ongoing in safeguarding, mental capacity act, equality and diversity, GDPR and many more. All residents, birthdays or special occasions are celebrated by staff and families at Mary's Home. There are all en-suite rooms available at Mary's Home, a large lounge and dining area and bigger staff facilities. To keep the high standard of care we wish to provide. Staffing retention is high at Mary's Home no agency staff are used, which assists with providing good quality care. We are still supporting residents in maintaining their independence, supporting them in the community, so they can take a stepdown into assisted living. We are upholding a good relationship, with the local authority and local intervention teams. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. | |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Minimum Age |
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18 |
LGBTQ Welcome |
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Yes |
Our Building and Facilities |
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We have a large lounge that caters for all our activities and a terrace overlooking a large garden. There is also a dedicated smoking conservatory for residents who smoke. |
Is Our Home Purpose Built |
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Yes |
How Many Floors We Have |
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3 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Conservatory, Dining Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Lift, Optician, Smoking Area. |
Our Garden |
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Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
Description |
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All of our rooms are bright and comfortable and our residents are asked for input on how they would like their bedrooms to look. Sixteen of our rooms are have en-suite bathrooms, and all have emergency call systems, hand-wash basins and TV sockets. We also have a large, comfortable lounge that caters for all our activities and events. The lounge opens onto a conservatory which overlooks our large garden. |
About Our Rooms | |
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Number Of Rooms | 35 |
Number Of Ensuite Rooms | 21 |
Type Of Room |
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Double Room, Single Room. |
Room Features |
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Furnished, Garden View, Step Free Access. |
Room Facilities |
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Freeview TV, Internet Access, Safe. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,500.00 |
Funding Types | |
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Local Authority | Croydon |
Region | London |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Lounge/Diner |
Dining Styles | A la Carte |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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Mary’s Home offers a range of different types of activities that ensure there are options to suit all of our residents, regardless of interests and ability. Of course, no one is forced to join our activities but we do encourage our residents to be involved to increase their social interaction, mental stimulation and most importantly, their enjoyment. Our activities are designed to be engaging, educational and most of all FUN! |
Activities At Home |
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1 to 1 Activities, Bingo, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Yes | |
Are your windows double glazed? | Yes | |
Do you use motion sensors? | Yes | |
Is your boiler less than 15 years old? | Yes | |
Do you have an EPC rating? | Yes | |
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you monitor your waste? | Yes |
Energy reduction and renewable energy usage
Do you measure your energy consumption? | Yes | |
Is your boiler less than 15 years old? | Yes | |
Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
Do you use digital payslips? | Yes | |
Do you use online rotas? | Yes | |
Do you use digital care plans? | Yes |
88 Warham Road
South Croydon
Surrey
CR2 6LB
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 6th September 2018 |
Last rated | 10th October 2018 |
Current Report |
Mary's Home Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Mary's Home Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 7th August 2015 |
Service Provider | Thobani Services Ltd, NW3 7TR |
Transport |
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Bus Stop nearby, Car Park on-site, Train Station nearby. |
Places of Worship |
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Catholic Church, Methodist Church, Mosque. |
Nearby Services |
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Church, Hospital, Park, Pub, Restaurant, Shops. |
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