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88 Warham Road
South Croydon
Surrey
CR2 6LB

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,500.00
Regulator's Rating Good
Meet The Manager

Andrea Barrett is General Manager at Mary's Home.

Mary’s Home is a registered care home for service users with mental illness based in Croydon, Surrey. The home is able to provide service for both men and women aged 18-65 and 65 plus, with the consent of the governing local authority. Mary’s Home supports and protects service users, providing a safe and secure environment where they can live a fulfilling life within the community.

Our objectives:

We provide quality residential care for people living with a range of mental illnesses. We provide support and encouragement, whilst respecting the dignity of our residents. We recognise the rights and choices of all service users and work with families to ensure the best possible care is provided.

Mary’s Home supports and maximises social contact, with a wide range of daily activities and events. We help residents maintain and develop their confidence, enabling them to enjoy a peaceful and happy life.


Care Options We Can Provide
Support For Companionship, Independent Living, Mental Healthcare, Nursing Dementia / EMI, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are continuing to work in a person centred way, with induction being in depth which entails online training, supervisions and shadowing. Activities are going well, with our activities person who is at the home from Mon-Thursday and we have a Pastor who comes and gives service regularly.

Family and friends are involved and happy with the service and care provided to their loved ones, many compliments have been received from family members. Care plans are being completed in a person centred approach, with the residents having full input in their care, where they have capacity. 

All service users are empowered to make choices about their daily life, to give them as much independence as possible. Each staff member has full access to Person Centred Software to be able to document any changes, likes/dislikes and emotional support in a person centred way.

Staff are still receiving full training on induction and ongoing in safeguarding, mental capacity act, equality and diversity, GDPR and many more. All residents, birthdays or special occasions are celebrated by staff and families at Mary's Home. There are all en-suite rooms available at Mary's Home, a large lounge and dining area and bigger staff facilities. To keep the high standard of care we wish to provide. Staffing retention is high at Mary's Home no agency staff are used, which assists with providing good quality care. We are still supporting residents in maintaining their independence, supporting them in the community, so they can take a stepdown into assisted living. We are upholding a good relationship, with the local authority and local intervention teams.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Minimum Age
18

LGBTQ Welcome
Yes
Our Building and Facilities

We have a large lounge that caters for all our activities and a terrace overlooking a large garden. There is also a dedicated smoking conservatory for residents who smoke.

- Residents have a choice of foods to choose from throughout the day.
- Service users can register with the doctor’s surgery of their choice.
- All health and safety requirements set by the registering authority are met, including appropriate fire escapes and smoke detectors.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Lift, Optician, Smoking Area.

Our Garden
Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

Description

All of our rooms are bright and comfortable and our residents are asked for input on how they would like their bedrooms to look.

Sixteen of our rooms are have en-suite bathrooms, and all have emergency call systems, hand-wash basins and TV sockets. 

We also have a large, comfortable lounge that caters for all our activities and events. The lounge opens onto a conservatory which overlooks our large garden.


About Our Rooms
Number Of Rooms 35
Number Of Ensuite Rooms 21

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Safe.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,500.00

Funding Types
Local Authority Croydon
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Mary’s Home offers a range of different types of activities that ensure there are options to suit all of our residents, regardless of interests and ability. Of course, no one is forced to join our activities but we do encourage our residents to be involved to increase their social interaction, mental stimulation and most importantly, their enjoyment. Our activities are designed to be engaging, educational and most of all FUN!


Activities At Home
1 to 1 Activities, Bingo, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

88 Warham Road
South Croydon
Surrey
CR2 6LB

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 6th September 2018
Last rated 10th October 2018
Current Report

Mary's Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Mary's Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th August 2015
Service Provider Thobani Services Ltd, NW3 7TR
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Catholic Church, Methodist Church, Mosque.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Mary's Home

Mary's Home was given an overall rating of "Good" by the CQC in October 2018.
Mary's Home provides Residential, Dementia and Respite care.
Mary's Home has 35 rooms.
Prices for Mary's Home start from £1,500.00 per week.
Yes. Mary's Home does offer Residential care.
Yes. Mary's Home does offer Respite care.
Yes. Mary's Home does provide care for people with Dementia.
Mary's Home accepts Local Authority clients.
Mary's Home accepts NHS Continuing Healthcare clients.
Andrea Barrett is the manager of Mary's Home.

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