Millway House
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Amesbury Road
Weyhill
Andover
Hampshire
SP11 8DE
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,200.00 |
| Regulator's Rating | Good |
Meet The Manager
Claire Lousteau is Registered Manager at Millway House.
Claire was delighted to join the team at Millway House in September 2021 and to lead the team of dedicated compassionate staff.
Claire is Registered Nurse with over 30 years’ experience in all aspects of older persons care at a senior level including rehabilitation and palliative care .
Claire is committed to delivering quality person-centred care for our residents and to ensure that Millway House plays an active role in the community. Leading by example Claire will ensure our values of privacy dignity independent choice rights and fulfilment are delivered.
Originally a large family home on the outskirts of Weyhill, Millway House started life in the 1980s as a residential home for people over the age of 65. Following an extension to our premises in 2008, we established ourselves as a high-quality nursing home – with the old house still playing a major part in ensuring that Millway House retains the feel of a family home, where everyone is welcome.
Situated at the heart of the local community, we make it our goal to ensure residents to maintain their connection with the community and get the most out of our life.
In order to help our residents to stay as active and independent for as long as possible, we work tirelessly with them and their families to achieve this. We want to be a home for life, so our nursing team have the flexibility to respond to the changing needs of our residents, enabling them to enjoy the right care as their needs evolve.
We provide the following:
Nursing care:
Nursing care is any care that requires a Registered Nurse to undertake or supervise the care. And our team of nurses provide quality 24-hour care for people with more complex health- and rehabilitation needs.
Supported by our care team, we pride ourselves on getting to know and keeping close eye on each of our residents. We liaise with GPs and the primary care network, where necessary, to ensure our residents’ needs are met, too. Our overarching focus is on providing nursing care for every day or end-of-life, that’s personalised, compassionate and professional
Care for older people:
Often referred to as personal or social care, residential care services are provided by our team for residents, who may no longer be able to live alone or no longer wish to live alone at home. From washing and dressing to supporting mealtimes and the administration of medication, our team build trusting relationships with residents to understand the exact care they need.
Dementia care:
Increasingly common in older people, our team are proficient in caring for – and enhancing the quality of life of people with dementia. All types of dementia are associated with a decline in memory or thinking skills, and sometimes these symptoms may be relatively mild but sometimes they may affect people in a more significant way. This can affect their ability to perform everyday activities, an d that’s where we come in.
We work closely with families to support residents with a mild to moderate conditions, whether they’ve been diagnosed with Alzheimer’s Disease or one of the other types of dementia which exist.
Respite:
Millway House offers short stay care – otherwise known as respite care – for people who need some support in between leaving hospital and returning home, or when family members, who provide the usual care, are away on holiday. Our team offer the nursing care required in a friendly and welcoming home-from-home environment.
Millway House - Our home is your home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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A former large family home, set in its own extensive grounds, Millway House in Weyhill, near Andover, has been extended to provide comfortable, well-appointed and modern spaces where our residents can relax – whether in their private room, our spacious communal rooms or in the gardens. Our communal spaces include 3 lounges, 2 dining rooms, a coffee lounge, a garden with seating area and smaller private seating area. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Coffee Shop, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating. |
| How 'Smart' Are We? |
|---|
| Biomass Heating, Electronic Visitor Register. |
| Brochures |
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| Millway-House-Brochure-Sept20.pdf |
| Our Photos |
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| Description |
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|
Our 57 bedrooms include a bed, wardrobe, drawers, side-table, the option to bring your own furniture and a washing facility. 45 of our rooms include an ensuite and we have a couple of double rooms couples. Some of our rooms also include a balcony, direct garden access and garden views. Residents have internet access and the option of having a TV and telephone in their rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 58 |
| Number Of Ensuite Rooms | 45 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View. |
| Room Facilities |
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| Balcony, Catch up TV, Freeview TV, Internet Access, Secure Access, Telephone Point. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,200.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Restaurant
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
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We’re proud of our extensive programme of activities here at Millway House. This programme is organised and led by our two Activities & Wellbeing coordinators, who plan a wide selection of events, so there’s always something to look forward to. From day trips to local places of interest to arts and crafts afternoons, from singers who visit our Home to themed days, there’s something for everyone. Activities within the home range from dress up days and virtual cruises to petting zoo visits and falconry displays. We have nursery visits once a month. We also enjoy concerts and drama performances through our links with local schools. We also have lots of fun outside the home - we like to visit local tourist attractions in Winchester and Salisbury, as well as going on boat trips Southampton Marina - only a 45 minute minibus ride away from the home! But it’s not just about entertaining our residents. We know that taking part in a broad range of activities and being able to continue with lifelong hobbies and interests, keeps our residents active and can help them live a more stimulating life. We consider ourselves to be one big family at Millway House. But we also warmly welcome the families of our residents to visit at any time – and this includes children and pets. Not only do we offer personalised activities to support the independence of our residents, we also offer a range of activities throughout the day that are open to everyone. These timetables are updated weekly to make sure we offer a variety of events that support the resident’s mental and physical wellbeing. |
| Our Photos |
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| Activities At Home |
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| Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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Sadly we are unable to look after residents pets. However, pets are more than welcome to visit the home. |
| Can You Bring Your Pet |
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| No |
Amesbury Road
Weyhill
Andover
Hampshire
SP11 8DE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 19th February 2020 |
| Current Report |
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| Historic Reports |
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| Registration Date | 5th July 2023 |
| Service Provider | Muscliff Medical Limited, BH9 3RE |
Millway House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Garden Centre, Park, Shops. |
Frequently asked questions about Millway House
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