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New Road
Burbage
Hinckley
Leicestershire
LE10 2AW

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,100.00
Regulator's Rating Good
Meet The Manager

Paul Bundyford is Home Manager at Moat House.

"I am a dedicated home manager who is passionate about providing a superb place to live or work for everyone at Moat House. I share a focus on achieving excellence and delivering high-quality care while supporting our residents."

Moat House offers residential, dementia, respite and day care

This family-run care home provides award-winning, luxury and high quality residential and dementia care in Burbage near Hinckley, Leicestershire. Our friendly, caring team ensure person-centred care with residents encouraged to lead an enriched life, supported by our engaging social programme which is packed full of clubs, trips out and regular entertainment.

We have luxury en-suite bedrooms, cinema, pub, hair salon and lifestyle kitchens and our award-winning sensory gardens have patio seating areas, an aviary, water feature and a relaxing spinney walk. Our residents with dementia are supported with sensory areas, reminiscence activities and memory boxes.


Moat House 360 Virtual Tour
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Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Great news, There’s no need to book online but please call at least 10 minutes ahead so we can expect you. Unless you have an exemption certificate you are asked to wear a mask at all times within our homes along with any other PPE provided to you by our team upon entry. Please speak to the manager if your loved one may be distressed by you wearing a mask. When departing please wash your hands before making your way to the reception.

We ask that you do not visit if you feel unwell, even if fully vaccinated and have tested negative for Covid. You may resume visiting 5 days after you feel better following symptoms like cough, cold, high temperature, diarrhoea, vomiting, etc.

Please Note: Internal visits may be cancelled without notice if directed by the local authority should a Covid outbreak occur. However, pre-arranged essential and end of life visitors are exempted, and all others may visit externally using the booking system below.

Our residents and team have been vaccinated against Covid-19 and Moat House makes every effort to remain Covid-Free.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

We have a great choice of lifestyle facilities within the home, including a spa bathroom, a hair salon and nail bar, The Horse & Hounds Pub and the Flicks Cinema where our residents regularly get together to watch their choice of film.

With five separate care suites, each with its own restaurant-style dining room and lifestyle kitchen, as well as a café, our residents have a great choice of dining options. We take pride in offering high-quality food, chosen by our residents and prepared by our experienced catering team.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 May 2012

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift, Minibus, Smoking Area, Spa.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Virtual Reality.

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 101
Number Of Ensuite Rooms 101
We offer these types of ensuite rooms: WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00
Residential Dementia Fees From / Price Per Week £1,100.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Leicestershire
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our residents enjoy a varied and engaging program of activities and events, designed to enhance their physical, mental and spiritual well-being of all our residents.  From creative activities such as painting, baking and gardening, to regular visits from entertainers such as singers, dancers and musicians, religious services and outings, our activities are intended to inspire and engage our residents as individuals and as a community. We pride ourselves on well-being.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

New Road
Burbage
Hinckley
Leicestershire
LE10 2AW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 31st August 2022
Last rated 5th October 2022
Current Report

Moat House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Moat House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th December 2010
Service Provider Moat House Care Home Limited, LE10 2DJ
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque.

Nearby Services
Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Moat House

Moat House was given an overall rating of "Good" by the CQC in October 2022.
Moat House provides Residential, Dementia and Respite care.
Moat House has 101 rooms.
Prices for Moat House start from £1,100.00 per week.
Moat House is owned by Adept Care Homes.
Yes. Moat House does offer Residential care.
Yes. Moat House does offer Respite care.
Yes. Moat House does provide care for people with Dementia.
Moat House comes under Leicestershire.
Moat House accepts Local Authority clients.
Moat House accepts NHS Continuing Healthcare clients.
Paul Bundyford is the manager of Moat House.

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