New Road
Burbage
Hinckley
Leicestershire
LE10 2AW
Care Type | Care Home |
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Care Category | Residential | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,100.00 |
Regulator's Rating | Good |
Paul Bundyford is Home Manager at Moat House.
"I am a dedicated home manager who is passionate about providing a superb place to live or work for everyone at Moat House. I share a focus on achieving excellence and delivering high-quality care while supporting our residents."
Moat House offers residential, dementia, respite and day care
This family-run care home provides award-winning, luxury and high quality residential and dementia care in Burbage near Hinckley, Leicestershire. Our friendly, caring team ensure person-centred care with residents encouraged to lead an enriched life, supported by our engaging social programme which is packed full of clubs, trips out and regular entertainment.
We have luxury en-suite bedrooms, cinema, pub, hair salon and lifestyle kitchens and our award-winning sensory gardens have patio seating areas, an aviary, water feature and a relaxing spinney walk. Our residents with dementia are supported with sensory areas, reminiscence activities and memory boxes.
Care Options | We Can Provide |
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Support For | Companionship, Personal care. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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Great news, There’s no need to book online but please call at least 10 minutes ahead so we can expect you. Unless you have an exemption certificate you are asked to wear a mask at all times within our homes along with any other PPE provided to you by our team upon entry. Please speak to the manager if your loved one may be distressed by you wearing a mask. When departing please wash your hands before making your way to the reception. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. | |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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We have a great choice of lifestyle facilities within the home, including a spa bathroom, a hair salon and nail bar, The Horse & Hounds Pub and the Flicks Cinema where our residents regularly get together to watch their choice of film. |
Is Our Home Purpose Built |
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Yes |
The Year Our Home Was Built |
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1 May 2012 |
How Many Floors We Have |
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3 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift, Minibus, Smoking Area, Spa. |
Our Garden |
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Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Virtual Reality. |
Our Photos |
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Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
About Our Rooms | |
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Number Of Rooms | 101 |
Number Of Ensuite Rooms | 101 |
We offer these types of ensuite rooms: WC and Basin, Wet Rooms. |
Type Of Room |
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Single Room. |
Room Features |
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Direct Garden Access, Furnished, Garden View, Step Free Access. |
Room Facilities |
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Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Telephone Point, Wifi. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,100.00 |
Residential Dementia Fees From / Price Per Week | £1,100.00 |
Respite Fees From / Price Per Week | £1,200.00 |
Funding Types | |
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Local Authority | Leicestershire |
Region | East Midlands |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Bistro Café Lounge/Diner |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
Activities Are So Important |
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Our residents enjoy a varied and engaging program of activities and events, designed to enhance their physical, mental and spiritual well-being of all our residents. From creative activities such as painting, baking and gardening, to regular visits from entertainers such as singers, dancers and musicians, religious services and outings, our activities are intended to inspire and engage our residents as individuals and as a community. We pride ourselves on well-being. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games. |
Activities Outside Our Home |
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Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
New Road
Burbage
Hinckley
Leicestershire
LE10 2AW
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 31st August 2022 |
Last rated | 5th October 2022 |
Current Report | |
Historic Reports | |
Registration Date | 15th December 2010 |
Service Provider | Moat House Care Home Limited, LE10 2DJ |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church, Mosque. |
Nearby Services |
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Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
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