Moore Place Care Home

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Portsmouth Road
Esher
Surrey
KT10 9LH

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,700.00
Regulator's Rating Good
Moore Place Care Home - Care Home
Meet The Manager

Paula Windmill is Home Manager at Moore Place Care Home.

"I'm proud to be manager Moore Place luxury care home. The best part of my job is getting to know our residents. My door is always open and my team are here to answer any questions you may have regarding our care and give you a warm welcome."

Moore Place Care Home in Esher, Surrey, is a contemporary residential care home set in luxurious and comfortable surroundings. Meticulously finished to a very high standard, Moore Place offers first-class care and facilities. En-suite rooms are available for up to 60 residents in an atmosphere of light, spacious, and elegant surroundings.

As part of the Anchor group of care homes, we have a long history of caring for older people, putting our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 60 years of experience. Moore Place is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.

Our dedicated service, combined with Moore Place’s luxurious environment and facilities, allows our residents to live full, rich, and meaningful lives in the company of supportive, like-minded people.

If you are looking for a home for yourself or a loved one, why not learn more about what Moore Place offers?


Moore Place
Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Physical Disability, Physically Frail, Speech Impairment, Walking Frame.
Medication By Mouth.
Nursing Specialisms Huntington Disease, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Moore Place offers a warm, safe and friendly environment, with first class care home facilities to make you feel at home in our care.

Our coffee lounge, activity room/cinema, and hair and beauty salon provide luxurious spaces where people can socialise with neighbours, meet with loved ones, enjoy free Wi-Fi, watch films, read, chat, or simply watch the world go by.

On warm days, residents can enjoy the peaceful setting overlooking the golf course, stroll in the home’s beautiful landscaped gardens, or simply enjoy a break at one of the comfortable outdoor seating areas. We have a greenhouse for those with green fingers, where you can turn your hand to a spot of light gardening.

Mealtimes are an extremely sociable and important part of daily life at Moore Place. With excellent dining rooms on every floor, residents don’t have far to go to enjoy wholesome, appetising, and freshly cooked meals. 


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
3 Dec 2015

How Many Floors We Have
3

Who Owns Our Building
Voluntary / Not for Profit

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Hairdressers, Lift.

Our Garden
Communal Garden, Seating.

How 'Smart' Are We?
Electronic Visitor Register.

Our Photos

Description

Our bright and spacious bedroom suites have been designed to a very high standard and decorated to provide luxurious personal space where residents feel safe and happy. Our rooms all have en suite wet rooms to support privacy and dignity.


Our bedroom suites combine all the comforts of home with carefully chosen assistive technology to provide an additional sense of security. Specially adapted lights, call systems, and unique sensor strips enable our staff to immediately assist residents and help them feel safe at all times.

We encourage all our residents to personalise their rooms however they like, making them feel at home and reflecting their individual style.

Making the most of the beautiful setting, patio doors and large windows that lead onto garden floor patios enable our residents to enjoy the landscaped gardens of Moore Place from the comfort of their rooms.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View.

Room Facilities
Alarm, Freeview TV, Fridge, Internet Access, Safe, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,700.00
Residential Dementia Fees From / Price Per Week £1,700.00
Respite Fees From / Price Per Week £1,700.00

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

At Moore Place, we know that our hobbies and interests are individual to us; they help paint a picture of how we like to live our lives and shape the person we are.

Social events in the home and the community arranged in collaboration with residents allow you to make your life at Moore Place a hive of activity or as gentle as you wish.


Activities, interests, and abilities are discussed when you move in, and an agreed-upon plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At Moore Place, your visitors are welcome. We also encourage you to maintain links with the wider community and come and go as you please.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Excursions, Exercise Class, Painting, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We adopt a ‘pets welcome’ policy by arrangement with the home manager. Please discuss pets with our team. 


Can You Bring Your Pet
Yes

Portsmouth Road
Esher
Surrey
KT10 9LH

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 4th February 2022
Last rated 21st May 2020
Current Report

Moore Place Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Moore Place Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 3rd December 2015
Service Provider Anchor Hanover Group, WC1E 7HJ
Transport
Bus Stop nearby, Car Park on-site.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Moore Place Care Home

Moore Place Care Home was given an overall rating of "Good" by the CQC in May 2020.
Moore Place Care Home provides Residential, Dementia and Respite care.
Moore Place Care Home has 60 rooms.
Prices for Moore Place Care Home start from £1,700.00 per week.
Moore Place Care Home is owned by Anchor.
Yes. Moore Place Care Home does offer Residential care.
Yes. Moore Place Care Home does offer Respite care.
Yes. Moore Place Care Home does provide care for people with Dementia.
Moore Place Care Home comes under Surrey.
Moore Place Care Home accepts Local Authority clients.
Moore Place Care Home does not accept NHS Continuing Healthcare clients.
Paula Windmill is the manager of Moore Place Care Home.

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