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77 Page Moss Lane
Huyton
Liverpool
Merseyside
L14 0JJ

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £688.00
Regulator's Rating Requires Improvement
Meet The Manager

Lindsay Hulme is Manager at Moss View.

Part of the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, Moss View is a friendly, purpose-built home with 77 beds, offering residential, nursing and residential dementia care.

Our extensively trained team deliver all the nursing and specialist care and support services that your loved one could require. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay with us that little bit more enjoyable.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The safety and wellbeing of our Residents is our priority; we've taken significant steps to ensure this.

We've developed a robust operational quality management system that defines the way that we work, which is monitored by a Clinical Governance Group and inspected by our own team in Service Quality Inspectors. All homes have an infection control champion.

Through a range of feedback mechanisms, we constantly monitor the quality of our services by actively encouraging confidential and open compliments, complaints or concerns from Residents, Colleagues, Relatives and Health and Social Care Professionals; this valuable feedback helps us to evolve our services and shape the way that we work.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

With five sitting rooms and two dining rooms, this home has a choice of spots in which Residents can relax, dine or be creative. The pretty garden, which includes a sensory area, is a favourite spot for Residents wishing to take some air and enjoy the company of friends and family.


Is Our Home Purpose Built
Yes

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Brochures
Moss View_PPE.pdf

Description

All comfortable bedrooms and living areas are easily accessible by wheelchair. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home.


About Our Rooms
Number Of Rooms 78

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £688.00

Funding Types
Local Authority Liverpool
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

The carers and Residents at Moss View enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.

Assisted by suggestions from our Residents, our home’s Wellbeing Coordinators organise a varied year round programme of things to do. Many Residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the Residents’ forum. There’s plenty to do outside the home too, and our specially adapted minibus takes Residents on trips to nearby places of interest to them, such as animal sanctuaries, the theatre, gardening and shopping centres.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Gardening, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Partial

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes

In-home and community projects that protect the environment

safe-tick Do you compost? Yes
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
Yes

77 Page Moss Lane
Huyton
Liverpool
Merseyside
L14 0JJ

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 4th August 2021
Last rated 18th September 2021
Current Report

Moss View Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Moss View Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 31st October 2011
Service Provider HC-One Limited, DL3 6AH
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Catholic Church.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Moss View

Moss View was given an overall rating of "Requires Improvement" by the CQC in September 2021.
Moss View provides Nursing, Dementia and Respite care.
Prices for Moss View start from £688.00 per week.
Moss View is owned by HC-One.
No. Moss View does not offer Residential care.
Yes. Moss View does offer Respite care.
Yes. Moss View does provide care for people with Dementia.
Moss View comes under Liverpool.
Moss View does not accept Local Authority clients.
Moss View accepts NHS Continuing Healthcare clients.
Lindsay Hulme is the manager of Moss View.

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