Oaklands | Care Home | Diss, IP21 4EE
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Norwich Road
Scole
Diss
Norfolk
IP21 4EE

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Alison Fallowfield is Home Manager at Oaklands.


Oaklands has ample parking, relaxing views of open fields and a warm, welcoming atmosphere. With accommodation for 51 residents, Oaklands offers residential care, award-winning dementia care, day care and respite care when available. Oaklands’ team of staff are highly trained with the skills and knowledge required to support all residents and, as with all Kingsley care homes, person centred care is at the heart of what we do.


Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Oaklands lies in a small south Norfolk village, just four miles from Diss with easy access to the A140 and A143. Both the Norwich and Gt Yarmouth buses travel through the village, which has a shop, and a public house.

The home is a beautiful, tastefully converted grade II listed Georgian manor house with rooms for 53 residents and plenty of communal areas. Visually attractive inside and out, the home has large, well-maintained grounds that residents can and do enjoy all year round.

Oaklands has had a recent programme of refurbishment, and has been carefully and tastefully modernised to provide exceptional care in a truly homely environment. The home still retains its high ceilings and many of its original features, such as the grand sweeping staircase.

The home has so much character, and with its wealth of interesting ornaments, objects d’art, pictures and talking points, it never ceases to please and entertain. The friendly staff always extend a warm welcome too, so visitors tend to be immediately put at their ease.

The home is very well appointed with private rooms, suites and pleasant common areas, including a large dining room, lounge, school and music corridor, sports corridor, conservatory, garden and patios.

Each bedroom is finished to the highest standard, but can be individualised and decorated to personal taste. They are also fitted with necessary aids such as call bell systems, door alarms and wet rooms. Baths are fitted in en suite rooms, and the following are available should the need arise: pressure mats, pressure-relieving equipment, hoists, stand aids and lifts.

As with all Kingsley homes, our daily emphasis is on the care that our residents need, whether that be physical, emotional or mental.

We actively encourage those who are considering living here to visit and spend some time at the home to gain an accurate perception of the care we offer. It will give you an opportunity to meet the team and ask any questions you may have. The home manager, Helen, will be more than happy to show you around and introduce you to everyone.


How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Our Photos

Description

Each bedroom is finished to the highest standard, but can be individualised and decorated to personal taste. They are also fitted with necessary aids such as call bell systems, door alarms and wet rooms. Baths are fitted in en suite rooms, and the following are available should the need arise: pressure mats, pressure-relieving equipment, hoists, stand aids and lifts.


About Our Rooms
Number Of Rooms 53
Number Of Ensuite Rooms 45

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

The people, environment and embedded Kingsley culture all go towards creating a one-big-family feeling at Oaklands. Staff eat with the residents and even work with individuals who enjoy helping out around the home. We ensure the dining area is a communal family experience with everyone interacting, which creates a positive atmosphere throughout the home. We do not wear uniforms either, which aids in the creation of a more relaxed and comfortable environment. Staff are trained and skilled in involving individuals in the numerous activities available, and they become more like family to the residents.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Painting, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Norwich Road
Scole
Diss
Norfolk
IP21 4EE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th December 2020
Last rated 4th March 2021
Reports

4th March 2021

7th March 2020

26th October 2018

27th January 2017

11th May 2015

11th September 2014

25th June 2013

3rd October 2012

22nd June 2012

10th October 2011

Registration Date 19th January 2011
Service Provider Regal Healthcare Properties Limited, NR32 1QS
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Church, Golf Club, Park, Pub, Restaurant, Shops.

Frequently asked questions about Oaklands

Oaklands was given an overall rating of "Good" by the CQC in March 2021.
Oaklands provides Residential, Dementia and Respite care.
Oaklands is owned by Kingsley Healthcare.
Yes. Oaklands does offer Residential care.
Yes. Oaklands does offer Respite care.
Yes. Oaklands does provide care for people with Dementia.
Alison Fallowfield is the manager of Oaklands.

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