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Veals Lane
Marchwood
Southampton
Hampshire
SO40 4WW

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Live Rating
4.93
Weekly Prices From £1,100.00
Regulator's Rating Good
Meet The Manager

Nicola is Registered Manager at Oaklands Rest Home.

Nicola joined Oaklands in 2014 as our Registered Manager and has become a familiar face for many in the Marchwood community, thanks to her ongoing efforts to ensure a strong relationship between the home and the local residents.


Nicola has an extensive background in the care sector, having started out in the industry at just 17 years old. Before moving to the New Forest with her family, Nicola also achieved a BSc degree in Welfare Studies from Newport University while working as a Manager at a care home in Wales.


Outside of work, Nicola can often be found taking part in charity work and raising awareness for dementia causes, having lost her own father to the illness. Nicola is also hugely family-orientated and loves listening to music and taking her dog, Bella, on long walks.

Nicola

We’re a family-run, dementia registered rest home, set in a beautiful Victorian property on the edge of the New Forest. We’re equipped to deal with the many complex needs that arise from having Dementia.


A Tour of Oaklands Rest Home
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Discover Oaklands Rest Home
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Activities at Oaklands Rest Home
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Transitioning into care - How we help residents and their families
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Promoting Independence at Oaklands Rest Home
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How Person-Centred Care Helps Residents at Oaklands Rest Home
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Celebrations at Oaklands Rest Home
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Meet Our Management Team at Oaklands Rest Home
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How We Use Innovative Technology to Help Residents
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Oaklands Rest Home Oaklands Rest Home 02380 845759 Veals Lane, Marchwood, Southampton, Hampshire, SO40 4WW
Care Options We Can Provide
Support For Companionship, Daily Respite Care, Palliative, Personal care, Reablement.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Diabetes.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

You can rest assured that the Oaklands’ team are all committed to providing an outstanding level of care, whilst keeping our residents, visitors and staff as safe as possible. And as you would expect, we continue to take every reasonable precaution and follow the daily advice provided by the government.

To achieve this, we have implemented a series of new measures, which are outlined below.

  • The team are now tested twice a week
  • Anyone who enters Oaklands Rest Home will be asked to answer our screening questions before entry is permitted.
  • The team at Oaklands have all had specific training on outbreak management and drills have been taking place to ensure we are prepared should an outbreak occur.
  • We know how important it is for residents and their loved ones to have face to face contact, so we have introduced a variety of different visits. For more information, please see our infographic below.
  • The fun hasn’t stopped at Oaklands. Our in-house activities team have been working hard to ensure the care home remains as comfortable and sociable as possible for residents.
  • We send a monthly newsletter to help residents’ families stay updated and connected with what’s going on in the home.
Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Our home includes 29 spacious bedrooms with en-suite facilities, cosy communal lounges and spacious dining areas.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Interactive Digital Touch Table.

Our Photos

Description

We encourage residents to bring their own treasured possessions, and to arrange their room as they wish, so that it really does feel like home.


About Our Rooms
Number Of Rooms 29

Type Of Room
Apartment, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Alarm, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00
Residential Dementia Fees From / Price Per Week £1,100.00
Respite Fees From / Price Per Week £1,100.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Specialities Pink tick icon Food is prepared freshly in the Home's kitchen, so individual preferences and special requests can usually be accommodated

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

It’s not just about the elderly care we provide, it’s also about making sure we help our residents live their life to the full. That’s why our team work hard to create an imaginative calendar of activities, including:

  • Person-centred activities based on residents’ hobbies & interests we learn about during our reminiscing sessions and through relatives
  • ‘Oaklands Air’ – our fun & engaging armchair travel experience
  • Arts & crafts and baking sessions
  • Gardening and outdoor walks
  • Specially adapted exercise classes
  • Lively sing-a-longs
  • Visiting musicians and singers
  • Interactive technology with puzzles and sensory games

We also love a themed day or two! From a Texan barn dance to summer carnivals, our residents enjoy decorating the home and celebrating together!

Of course, where’re not always on the go here at Oaklands. We all need quiet moments from time to time, which is why we make sure there are cosy corners for residents to sit back and relax with a paper or enjoy a hand massage and pampering.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Gardening, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Manager's discretion.


Can You Bring Your Pet
Yes

Veals Lane
Marchwood
Southampton
Hampshire
SO40 4WW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 23rd February 2023
Last rated 23rd March 2023
Current Report

Oaklands Rest Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Oaklands Rest Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 26th November 2010
Service Provider Marlacourt Limited, SO40 4WW
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Church, Local Walks & Bike Rides, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Oaklands Rest Home

Oaklands Rest Home was given an overall rating of "Good" by the CQC in March 2023.
Oaklands Rest Home provides Residential, Dementia and Respite care.
Oaklands Rest Home has 29 rooms.
Prices for Oaklands Rest Home start from £1,100.00 per week.
Yes. Oaklands Rest Home does offer Residential care.
Yes. Oaklands Rest Home does offer Respite care.
Yes. Oaklands Rest Home does provide care for people with Dementia.
Oaklands Rest Home comes under Hampshire.
Oaklands Rest Home accepts Local Authority clients.
Oaklands Rest Home accepts NHS Continuing Healthcare clients.
Nicola is the manager of Oaklands Rest Home.

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