Orchard Mews

The safety and wellbeing of our Residents is our priority; we've taken significant steps to ensure this.

We've developed a robust operational quality management system that defines the way that we work, which is monitored by a Clinical Governance Group and inspected by our own team in Service Quality Inspectors. All homes have an infection control champion.

Through a range of feedback mechanisms, we constantly monitor the quality of our services by actively encouraging confidential and open compliments, complaints or concerns from Residents, Colleagues, Relatives and Health and Social Care Professionals; this valuable feedback helps us to evolve our services and shape the way that we work.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

A warm and friendly home, Orchard Mews offers Residents the choice of four sitting rooms, three dining areas, as well as a bar and a café. A hairdressing salon and games room provide further opportunities to relax and socialise. The pretty courtyard garden, including a lovely sensory area, is a popular place for spending time with friends and family. All bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

All bright and comfortable bedrooms and living areas are easily accessible by wheelchair. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home.

The carers and Residents at Orchard Mews enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.

Assisted by suggestions from our Residents, our home’s Wellbeing Coordinators organise a varied year round programme of things to do. Many Residents take pleasure in hobbies, including baking, writing, gardening, dancing, painting, quizzes, and playing chess. Some enjoy being a member of the Residents’ forum. There’s plenty to do outside the home too, and our specially adapted minibus takes Residents on trips to nearby places of interest to them, such as animal sanctuaries, the theatre, gardening and shopping centres.

Orchard Mews Care Home - Care Quality Commission (cqc.org.uk)

Orchard Mews Care Home - Care Quality Commission (cqc.org.uk)