Palmersdene care home
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Grange Road West
Jarrow
Tyne and Wear
NE32 3JA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £998.00 |
| Regulator's Rating | Good |
Meet The Manager
Maureen Kane is Care Home Manager at Palmersdene care home.
I'm proud to manager Palmersdene care home. I have a number of years experience in caring for older people, and the best part of my job is getting to know our residents. My door is always open and my team are here to answer any questions you may have regarding our care and give you a warm welcome.
Anchor's Palmersdene in Jarrow is a trusted provider of residential care for elderly people, and we offer tailored care for older people living with dementia.
Our care home’s well trained and helpful staff provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.
At Palmersdene, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.
We pride ourselves on the quality of our catering with our chef preparing meals daily from fresh, seasonal ingredients.
Set in a town centre location in its own beautiful grounds, Palmersdene care home is close to local services and amenities, such as a shopping centre and the Metro and bus stops nearby.
In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 60 years of experience.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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At Palmersdene care home, we provide quality 24-hour residential care and specialist care for residents with dementia. Palmersdene is a unique, purpose-built residence which was designed to provide social care. Set in a quiet location and in its own grounds. Other accommodation facilities include: |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Charity |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Chiropodist, Dentist, GP, Hairdressers, Lift, Optician. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating. |
| Our Photos |
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| Description |
|---|
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Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Unfurnished. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Sky/Cable TV, Telephone Point. |
| Our Photos |
|---|
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £998.00 |
| Residential Dementia Fees From / Price Per Week | £998.00 |
| Respite Fees From / Price Per Week | £998.00 |
| Funding Types | |
|---|---|
| Local Authority | South Tyneside |
| Region | North East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Music Entertainment, Painting, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Grange Road West
Jarrow
Tyne and Wear
NE32 3JA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 17th November 2021 |
| Last rated | 4th December 2021 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 25th November 2010 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
Palmersdene care home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Palmersdene care home
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