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Profile Strength |
Excellent 98%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Hourly Prices From | £24.20 |
| Regulator's Rating | Good |
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Meet The Manager
Mary Harvey is Registered Manager at Papillon Home Care.
Mary has been in the healthcare industry for over 40 years. She became involved in homecare back in the late ’80s after care on a one-to-one basis for one of the most amazing ladies she has ever met – Mrs Papillon.
She in turn thought Mary was equally amazing as she enabled her to remain in her own home and die there with dignity – thus the name Papillon Home Care. In 1992 she became involved with setting up one of the first domiciliary care agencies in Ashford and has continued to work in this field. She became the first manager to receive the Kent Homecare Registered Manager’s award going on to be the winner of the South Regional and a finalist in the National Awards. She is highly motivated and committed to ensuring her clients and their needs are at the heart of her business.
Here at Papillon Home Care Ltd, we ensure our clients are at the centre of what we do. We provide the very best in home care that is safe and responsive to our client’s individual needs. Our staff are always polite, friendly and courteous and take pride in ensuring clients are treated with dignity, whilst respecting their right to privacy. All our clients are treated as individuals, we recognise and promote individual choices.
We provide a quality of care that enables our clients to remain independent and living in their own homes. The home help service we deliver is always professional, trustworthy and transparent.
| Brochures |
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| 2024 Papillon Client Brochure.pdf |
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Night Service (awake / waking), Sitting-in Service. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Family Apps, Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
|---|---|
| Hourly Fees Start From | £24.20 |
| Funding Types | |
|---|---|
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
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| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. Our staff can support you with a range of activities in and out of your home, including cooking, crafts, puzzles, singing, lunch out, trips to the beach or a walk around the local garden centre. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Knitting / Embroidery, Painting, Reminiscence, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
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| Feeding, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 13th June 2019 |
| Last rated | 5th July 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 17th June 2018 |
| Service Provider | Papillon Home Care Limited, CT20 2AS |
Papillon Home Care Home Care service - Care Quality Commission (cqc.org.uk)
Our Ashford Team cover: Ashford – Wye, Kennington, Willesborough, Kingsnorth, Town centre, Stanhope, South Ashford
Our Folkestone Team cover: Folkestone – Folkestone, Cheriton, Hythe, Hawkinge and Lyminge.
Our Marsh Team cover: The Marsh – Lydd, Lydd-on-sea, Greatstone, Littlestone, New Romney. ST Marys Bay and Dymchurch.
Our Registered Address is:
Unit 1, Lemanis House, Stone Street
Lympne
Hythe
Kent
CT21 4JN
Frequently asked questions about Papillon Home Care
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