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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Live Rating
Weekly Prices From £1,000.00
Regulator's Rating Outstanding
Meet The Manager

Edmund Courtney is Manager at Parkland House.

We welcome our new Manager Ed Courtney here at Parkland. He is already building on the excellent care provided to our residents, bringing fresh energy and dedication to the team. Ed has a collaborative approach and is working closely with staff to strengthen co-ordination and communication, particularly during daily handovers. He is also looking at embedding the use of tools that will make it easier to stay on top of people’s health needs and respond swiftly when needed.

Edmund Courtney

Rated 'Outstanding' by the CQC, Parkland House care home in Exeter, specialises in residential and dementia care.


Situated in an elevated position on the western outskirts of Exeter, Parkland House has beautiful views over the surrounding countryside, while being within easy reach of the city centre. 


This is the Peninsula Care group's largest home, accommodating up to 52 people. The safe environment and extensive grounds allow independence. Support is available from the home's experienced staff as required.




Parkland House mini tour
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Parkland House Parkland House 01392 251 144 Barley Lane, Exeter, Devon, EX4 1TA
Care Options We Can Provide
Support For Companionship, Complex Care, End of Life, High Dependency, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Electronic Medication Management.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Our care home provides a telephone in some of our residents’ rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

Our spacious lounge is our main activity and family room boasting a beautiful cathedral ceiling. There is a bar serving drinks, which makes a great spot to socialise or to sit and watch the goings-on. Another large communal room provides access to the terrace and garden.


The dining room invites sociable mealtimes, with our chef cooking up delicious, nutritious dishes for everyone to enjoy.  

A smaller lounge upstairs offers a tranquil area for relaxing – this is where you are likely to find people having a hand massage or listening to calming music.


The Coach House is attached to the main home but has its own lounge with a conservatory, small garden and seven bedrooms.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Stairlift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating.

Brochures
Peninsula Care Homes Newsletter September 2023.pdf

Our Photos

Description

Bedroom doors are painted in a range of colours and furnished as front doors, which helps to give a homely feel and make them easily recognisable. Many of the rooms are ensuite, while the communal bathrooms and shower rooms have specialist integrated equipment to support all individuals to enjoy a bath or a shower.


About Our Rooms
Number Of Rooms 52
Number Of Ensuite Rooms 28
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Shared Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Alarm, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00
Residential Dementia Fees From / Price Per Week £1,100.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Devon
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

We believe that ageing should be a continued stage of development and growth. Our activities team ensures that there are plenty of opportunities for new experiences at Parkland House, with a busy programme of clubs, events and trips. We also have excellent links with the community in Exeter, welcoming visitors from local groups.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
No

Barley Lane
Exeter
Devon
EX4 1TA

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Outstanding
Effective Outstanding
Inspection Reports
Last inspected 7th March 2019
Last rated 1st June 2019
Current Report

Parkland House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Parkland House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 17th January 2011
Service Provider Peninsula Care Homes Limited, EX4 1TA
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Cathedral, Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Parkland House

Parkland House was given an overall rating of "Outstanding" by the CQC in June 2019.
Parkland House provides Residential, Dementia and Respite care.
Parkland House has 52 rooms.
Prices for Parkland House start from £1,000.00 per week.
Parkland House is owned by Peninsula Care Homes Limited.
Yes. Parkland House does offer Residential care.
Yes. Parkland House does offer Respite care.
Yes. Parkland House does provide care for people with Dementia.
Parkland House accepts Local Authority clients.
Parkland House accepts NHS Continuing Healthcare clients.
Edmund Courtney is the manager of Parkland House.

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