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72-74 Exmouth Road
Stoke
Plymouth
Devon
PL1 4QJ

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Outstanding
Meet The Manager

Lorna Smith is Manager at Parkwood House.

I have the pleasure of working with a dynamic, passionate team striving every day to make people smile and feel part of a loving extended family.

Lorna Smith

Parkwood House is our Plymouth based care home, situated in a quiet cul-de-sac overlooking Devonport Park.

Rated Outstanding by the Care Quality Commission, Parkwood House also holds the Certificate of Registration from the Eden Alternative UK & Ireland. This recognises that the residents and the team at Parkwood House are well established on the Eden Alternative journey and have fulfilled the requirements for inclusion in the Eden Alternative philosophy, developing strategies to address potential problems of loneliness, helplessness and boredom.

At the Celebrating Excellence in Care Awards 2019, the Team at Parkwood House won the Commitment to Workforce development, Manager of the Year and Innovation in Technology awards.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Parkwood House is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Parkwood has plenty of communal living areas, along with extensive amenities including a cinema, a fully fitted hairdressing salon and a jacuzzi bath.

A sheltered courtyard garden is easily accessible where meals can be enjoyed soaking up the sun.


Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

The home boasts a lively and sociable atmosphere with accommodations for 43 residents.


About Our Rooms
Number Of Rooms 45

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Funding Types
Local Authority Plymouth
Region South West
We Accept Self-Funding Clients Yes

Activities Are So Important

We are delighted to have been awarded the Gold Level in our recent revalidation of the Eden Alternative.

This was achieved through interviews with a selection of staff, residents and relatives, surveys, audits, and photo-based evidence.

The Validators summarised: “It was a pleasure to speak with the team, residents and relatives. There was a clear feeling amongst staff that the introduction of Eden several years ago had accounted for many significant changes to the person-centred nature of the care and support provided for residents in addition to the improved well-being of both staff and residents.

The photographic evidence really captured the joy and engagement residents had in relation to activities and events that are put on at Parkwood House. Relatives told us that overall, they rated the level to which Parkwood House addressed the issues of loneliness, helplessness, and boredom as between 8 to 10 out of 10.

The staff team and manager all felt empowered and supported to make changes to support, maintain and improve the Eden philosophy.  There was an emphasis on building positive relationships with residents, and integrating Eden into the day-to-day care provision.”


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
Yes

72-74 Exmouth Road
Stoke
Plymouth
Devon
PL1 4QJ

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Outstanding
Effective Outstanding
Inspection Reports
Last inspected 12th September 2018
Last rated 1st November 2018
Current Report

Parkwood House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Parkwood House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 21st January 2011
Service Provider Southern Healthcare (Wessex) Ltd, EX7 9DS
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Cathedral, Methodist Church.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

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Frequently asked questions about Parkwood House

Parkwood House was given an overall rating of "Outstanding" by the CQC in November 2018.
Parkwood House provides Nursing, Dementia and Respite care.
Parkwood House has 45 rooms.
Parkwood House is owned by Southern Healthcare.
No. Parkwood House does not offer Residential care.
Yes. Parkwood House does offer Respite care.
Yes. Parkwood House does provide care for people with Dementia.
Parkwood House comes under Plymouth.
Lorna Smith is the manager of Parkwood House.

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