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Paternoster Hill
Waltham Abbey
Essex
EN9 3JY

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,449.98
Regulator's Rating Requires Improvement
Meet The Manager

Madalina Ilie is General Manager at Paternoster House.

I trained as a registered nurse in 2010 and have worked in the elderly care sector since joining Barchester in 2015.

I love my job and was very proud to be promoted first to Clinical Lead, then Deputy Manager and now General Manager, responsible for the care of those we support.

This is a wonderful home with a fantastic team, and we are all committed to creating a happy, friendly atmosphere for all residents, giving them a new home with the support they need at this stage of their lives. We have a full activities programme so that residents can pursue their interests and enjoy an active lifestyle.

Madalina Ilie

Paternoster House is a specialist nursing home supporting people in need of nursing and dementia care in a warm and friendly environment.  We also share our site with Jasmine Court Independent Hospital, which provides support for people with mental health needs.

We have a happy, friendly team of highly qualified and dedicated staff who focus on the individual needs of each resident and will develop a tailored care plan for each person.

Our teams strive to provide everything a resident may need, from our in-house kitchen and dining facilities to activities and excursions to local sites and further afield. 

The local area offers much of interest, from the Abbey and King Harold's final resting place to the scenic Epping Forest and the pleasures of both the canal and River Lea.  We boast a large number of restaurants nearby, with food ranging from 'Pie and Mash' to Cordon Bleu.

We are confident we have much to offer and can help meet your needs.  We are always happy to meet with you and offer a guided tour of our facilities and grounds.  You are welcome to drop in for a cup of coffee and meet the team.


Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Requires Hoist , Visual Impairment.
Medication By Mouth.
Nursing Specialisms Cancer, Parkinson's Disease, Stroke.
Type Of Dementia Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Our accommodation is purpose-built, with extensive grounds framed by woods and open fields in a quiet area of Waltham Abbey.  The home boasts a number of courtyard gardens and sheltered areas.  Our grounds are regularly visited by the local wildlife, ranging from birds and squirrels to deer.


We have beautiful landscaped gardens and a TV lounge, as well as electric profiling beds, a nurse call system and extra supplementary services like a hair dress salon.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropractor, Dentist, Hairdressers, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio.

Brochures
Barchester Healthcare - Paying to live in a care home guide.pdf

Our Photos

Description

Paternoster House has accommodation for up to 94 residents, with each room coming with en-suite facilities and a TV.


About Our Rooms
Number Of Rooms 94

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,450.00
Nursing Fees From / Price Per Week £1,450.00
Residential Dementia Fees From / Price Per Week £1,450.00
Nursing Dementia Fees From / Price Per Week £1,449.98
Respite Fees From / Price Per Week £1,450.00

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Our specialist activities staff are committed to organising a mix of activities and events for residents and the local community to get involved in, including trips out to local places of interest in our minibus and visits from entertainers and musicians. It is important to us that each individual who we support can get as much from these as possible, so we try our best to arrange activities that reflect their interests and capabilities as best as possible, and encourage them to participate in any way they can. We also encourage relatives to join with activities and events as often as they can.


Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Crafts, Crosswords, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Shopping.

Paternoster Hill
Waltham Abbey
Essex
EN9 3JY

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 21st January 2022
Last rated 2nd September 2021
Current Report

Paternoster House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Paternoster House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th February 2011
Service Provider Barchester Healthcare Homes Limited, EC2A 1AS
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue.

Nearby Services
Garden Centre, Park, Shopping Centre, Shops.

Frequently asked questions about Paternoster House

Paternoster House was given an overall rating of "Requires Improvement" by the CQC in September 2021.
Paternoster House provides Residential, Nursing, Dementia and Respite care.
Paternoster House has 94 rooms.
Prices for Paternoster House start from £1,450.00 per week.
Paternoster House is owned by Barchester Healthcare.
Yes. Paternoster House does offer Residential care.
Yes. Paternoster House does offer Respite care.
Yes. Paternoster House does provide care for people with Dementia.
Paternoster House accepts Local Authority clients.
Paternoster House accepts NHS Continuing Healthcare clients.
Madalina Ilie is the manager of Paternoster House.

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