Paternoster House
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,449.98 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Madalina Ilie is General Manager at Paternoster House.
I trained as a registered nurse in 2010 and have worked in the elderly care sector since joining Barchester in 2015.
I love my job and was very proud to be promoted first to Clinical Lead, then Deputy Manager and now General Manager, responsible for the care of those we support.
This is a wonderful home with a fantastic team, and we are all committed to creating a happy, friendly atmosphere for all residents, giving them a new home with the support they need at this stage of their lives. We have a full activities programme so that residents can pursue their interests and enjoy an active lifestyle.
Paternoster House is a specialist nursing home supporting people in need of nursing and dementia care in a warm and friendly environment. We also share our site with Jasmine Court Independent Hospital, which provides support for people with mental health needs.
We have a happy, friendly team of highly qualified and dedicated staff who focus on the individual needs of each resident and will develop a tailored care plan for each person.
Our teams strive to provide everything a resident may need, from our in-house kitchen and dining facilities to activities and excursions to local sites and further afield.
The local area offers much of interest, from the Abbey and King Harold's final resting place to the scenic Epping Forest and the pleasures of both the canal and River Lea. We boast a large number of restaurants nearby, with food ranging from 'Pie and Mash' to Cordon Bleu.
We are confident we have much to offer and can help meet your needs. We are always happy to meet with you and offer a guided tour of our facilities and grounds. You are welcome to drop in for a cup of coffee and meet the team.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Requires Hoist , Visual Impairment. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Parkinson's Disease, Stroke. |
| Type Of Dementia | Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Our accommodation is purpose-built, with extensive grounds framed by woods and open fields in a quiet area of Waltham Abbey. The home boasts a number of courtyard gardens and sheltered areas. Our grounds are regularly visited by the local wildlife, ranging from birds and squirrels to deer.
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| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropractor, Dentist, Hairdressers, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio. |
| Brochures |
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| Barchester Healthcare - Paying to live in a care home guide.pdf |
| Our Photos |
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| Description |
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Paternoster House has accommodation for up to 94 residents, with each room coming with en-suite facilities and a TV. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 94 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,450.00 |
| Nursing Fees From / Price Per Week | £1,450.00 |
| Residential Dementia Fees From / Price Per Week | £1,450.00 |
| Nursing Dementia Fees From / Price Per Week | £1,449.98 |
| Respite Fees From / Price Per Week | £1,450.00 |
| Funding Types | |
|---|---|
| Local Authority | Essex |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our specialist activities staff are committed to organising a mix of activities and events for residents and the local community to get involved in, including trips out to local places of interest in our minibus and visits from entertainers and musicians. It is important to us that each individual who we support can get as much from these as possible, so we try our best to arrange activities that reflect their interests and capabilities as best as possible, and encourage them to participate in any way they can. We also encourage relatives to join with activities and events as often as they can. |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Crafts, Crosswords, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Shopping. |
Paternoster Hill
Waltham Abbey
Essex
EN9 3JY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st January 2022 |
| Last rated | 2nd September 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 15th February 2011 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Paternoster House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Garden Centre, Park, Shopping Centre, Shops. |
Frequently asked questions about Paternoster House
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