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2 Peel Moat Road
Heaton Moor
Stockport
Cheshire
SK4 4PL

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £900.00
Regulator's Rating Requires Improvement
Meet The Manager

Charlotte West is Registered Home Manager at Peel Moat Care Home.

Hi, my name is Charlotte. I am the Registered Home Manager at Peel Moat Care Home.

I have worked at Peel Moat Care Home for over 25 years, I have worked in various roles within the company from Care Assistant, Senior Care Assistant and Medication Lead.

Making a difference to our resident’s lives gives me great satisfaction.

Charlotte West

Peel Moat is situated in Heaton Moor, a suburb of the Metropolitan Borough of Stockport. Heaton Moor is one of the Four Heatons, along
with neighbours Heaton Chapel, Heaton Mersey and Heaton Norris. Peel Moat Care Home is ideally placed to keep in contact with the
local community. Set in a desirable residential road, Peel Moat is very much a residential home with local popular appeal. Residents have often lived locally and know that they are only just a stone’s throw from the local shops and churches.

Peel Moat Care Home has been renovated to provide the very best of everything, from the outstanding care, to the beautiful accommodation and delightful gardens, to the high quality, delicious food and enjoyable lifestyle activities.

Our dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their
person-centred care. The care team have access to the latest care plan technology and will take time to get to know you, your family and all of your favourite things.

OUR MISSION

Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.

OUR VALUES

Humility Accountability Achievement Passion Integrity

OUR VISION

To be the home of choice in our local communities


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Electronic Medication Management.
Nursing Specialisms Crohn's Disease, Diabetes, Heart Disease, Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia.
Dementia Behaviour Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

To protect our residents, our visitors and our team members, we are committed to following the advice of National and Local authorities, including Public Health England and our local Infection Control and Prevention team.

We will always ensure that all necessary protective equipment is supplied. On occasion, where necessary, visitors may be asked to complete Lateral Flow tests.

The team at Peel Moat Care Home will endeavour to inform you about all arrangements that are implemented to keep you, our residents and team members as safe as possible.

In the unlikely event that there should there be an outbreak of COVID-19 at Peel Moat Care Home, visits may be suspended for a period of time. In this instance, virtual contact may be reverted to.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

Space visiting space can be arranged in the activities lounge and lounge. If privacy is required, this can be arranged in residents' bedrooms.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Harbour Contract .doc
Our Building and Facilities

Peel Moat is a small, homely and friendly home.  It has been renovated to provide the very best of everything, from the outstanding care, to the beautiful accommodation and delightful gardens, to the high quality, delicious food and enjoyable lifestyle activities.

There are two lounges and dining room on the ground floor which are used for activities, such as armchair exercises and flower arranging, or just reading the newspaper!


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Interactive Digital Touch Table, Reduce Plastic Use.

Brochures
Peel Moat Care Home Brochure.pdf

Our Photos

Description

We offer the very best of living for those requiring the highest standard of accommodation. Peel Moat Care Home has 28 bedrooms, some of which are en-suite and all of which are a good size. Your bedroom will be beautifully decorated as you like it, to suit your personal tastes. Many of our bedrooms overlook our wonderful courtyard which is easily accessible for residents with varying mobility.

Our state-of-the -art call bell system throughout the home means that while you can enjoy your own space, our team are never far away and always ready to help.


About Our Rooms
Number Of Rooms 31
Number Of Ensuite Rooms 8
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £900.00
Residential Dementia Fees From / Price Per Week £900.00
Respite Fees From / Price Per Week £900.00

Funding Types
Local Authority Stockport
Region North West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

It is important that our residents still feel part of the wider community and our teams ensure this is a priority by organising trips out to local groups, clubs, sights or just going down to the local pub for a pint. We also invite local groups, schools and places of worship and entertainers into our homes.

At Peel Moat Care Home, our Lifestyle team members work hard to ensure our residents individual needs are met. Uncovering and capturing
individual resident hobbies and interests, as well as resident life histories, is an essential element of success in providing personalised
daily activities which residents will enjoy. Individual activities for residents are of great importance – letter writing, video calls with family
members, attending churches and continuing long standing attendance at community groups and clubs can all be supported and achieved with
the help of our Lifestyle team.


Our Photos

Timetables
Lifestyle Leaflet.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Partial
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Partial

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
Our Pets

We know that the bond between an owner and their pet is a very special one; that's why at Peel Moat Care Home, we welcome for residents to bring their pets with them to live in the home. Peel Moat Care Home will carry out all the necessary checks and risk assessments to ensure that all residents and pets are safe and happy.  Our team are also happy to help with caring for any pets on a daily basis. They are guaranteed get all the love and attention needed not only from their owner, but from everyone in the home!


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles.

2 Peel Moat Road
Heaton Moor
Stockport
Cheshire
SK4 4PL

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 13th December 2023
Last rated 23rd March 2024
Current Report

Peel Moat Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Peel Moat Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 29th July 2014
Service Provider Harbour Healthcare Ltd, SK4 1RD
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue.

Nearby Services
Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Peel Moat Care Home

Peel Moat Care Home was given an overall rating of "Requires Improvement" by the CQC in March 2024.
Peel Moat Care Home provides Residential, Dementia and Respite care.
Peel Moat Care Home has 31 rooms.
Prices for Peel Moat Care Home start from £900.00 per week.
Peel Moat Care Home is owned by Harbour Healthcare.
Yes. Peel Moat Care Home does offer Residential care.
Yes. Peel Moat Care Home does offer Respite care.
Yes. Peel Moat Care Home does provide care for people with Dementia.
Peel Moat Care Home comes under Stockport.
Peel Moat Care Home accepts Local Authority clients.
Peel Moat Care Home accepts NHS Continuing Healthcare clients.
Charlotte West is the manager of Peel Moat Care Home.

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