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Paradise Lane
Pelsall
Walsall
West Midlands
WS3 4JW

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,224.00
Regulator's Rating Good
Meet The Manager

Wendy Clifton is Manager at Pelsall Hall.

I would like to welcome you to our charming residential and dementia care home.

Pelsall Hall features 39 spacious bedrooms, most en-suite, and a great range of facilities including comfortable lounges, activities room, large accessible grounds with ponds, gardening courtyard and ample parking.

Pelsall Hall is widely recognised as one of the top dementia care homes in the West Midlands. We pride ourselves on having nurtured an exceptional reputation by consistently delivering award-winning care.

Alongside that, what sets us apart is our approach. As a not-for-profit care home, our focus is on people, not pockets. And with our unique Home for Life commitment, our residents rest easy knowing they will never be asked to leave if their funds run out while in our care.

Wendy Clifton

Pelsall Hall Care Home in Pelsall, Walsall, is one of the friendliest and most welcoming care homes in the whole country.  In a part of the world famous for its hospitality, friendliness and generosity, Pelsall Hall still stands out. 

It is rated “Good” in all respects by the CQC, but that is only half the story.  So if you are looking for a care home where you feel like you are part of a loving and supportive family then you simply have to visit us and see what makes us so different.

The home is managed by Greensleeves Care a not-for-profit organisation and one of the best and most respected care charities in the country.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Our staff are trained to use measures which prevent and control infections. We are using sterilisation and/or disinfection devices within our care setting. We are testing for viral infection when symptoms present within our care setting.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Recently renovated, the home’s bespoke design features high-quality and comfortable surroundings, bright attractive communal areas and lovely gardens, while at the same time having a uniquely friendly feel.

There is a comfortable lounge and a dining room that overlooks the garden. There is also a bistro area and a family room which has a computer with internet access for residents and visitors. There are also regular visits by a hairdresser and chiropodist.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register.

Our Photos

Description

There are a total of 41 single rooms, nearly all of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.


About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 41

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,224.00
Residential Dementia Fees From / Price Per Week £1,467.00

Funding Types
Local Authority Walsall
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Pelsall Hall has a fantastic activity programme again created by the residents to ensure that their choices and interests are fully catered for.


Our Photos

Activities At Home
Birthday Celebrations, Board Games, Card Games, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Assessed on a case-by-case basis.


Can You Bring Your Pet
Yes

Paradise Lane
Pelsall
Walsall
West Midlands
WS3 4JW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 8th March 2021
Last rated 6th August 2019
Current Report

Pelsall Hall Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Pelsall Hall Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th December 2010
Service Provider Greensleeves Homes Trust, EC3M 3JY
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Pub, Restaurant, Shops.

Frequently asked questions about Pelsall Hall

Pelsall Hall was given an overall rating of "Good" by the CQC in August 2019.
Pelsall Hall provides Residential, Dementia and Respite care.
Pelsall Hall has 41 rooms.
Prices for Pelsall Hall start from £1,224.00 per week.
Pelsall Hall is owned by Greensleeves Care.
Yes. Pelsall Hall does offer Residential care.
Yes. Pelsall Hall does offer Respite care.
Yes. Pelsall Hall does provide care for people with Dementia.
Pelsall Hall accepts Local Authority clients.
Pelsall Hall does not accept NHS Continuing Healthcare clients.
Wendy Clifton is the manager of Pelsall Hall.

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