Camberley Heights Care Home

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Pembroke Broadway
Camberley
Surrey
GU15 3XD

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,440.00

GBP Discount

Regulator's Rating Good
Meet The Manager

Cristy Jones is General Manager at Camberley Heights Care Home.

I am a registered nurse and have been working in the care industry for the last 13 years. I trained as a nurse in the Philippines, and completed my overseas nurse program (ONP) in the UK in 2014. My hospital placement was at  The Royal National Orthopaedic Hospital for a period of 6 months as part of the ONP requirement.

I then worked as a care assistant in the dementia neighbourhood at a care home in Fleet in 2009 whilst I was waiting for my eligibility to work as a nurse in the UK.

It was in this role where my passion for elderly and social care was ignited, and I have never looked back. The residents became like family, and making a difference in their lives each day made the job so much more rewarding that I never wanted to lose that feeling. I therefore continued to work in social care.

I am now delighted to be a part of the Avery collection family, and look forward to bringing my passion for elderly care to Camberley Heights.

Cristy Jones

Camberley Heights Care Home is proud to welcome you to our luxury care home to meet our General Manager and friendly team to learn more about our outstanding facilities. Camberley Heights Care Home is a home from home, with residential, nursing, dementia, and respite care services available. Our home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side by side. Call us to discuss your specific care needs, we are happy to answer any questions you may have about our care home in Camberley.

Camberley Heights offers luxury assisted living and dementia support in a convenient location in Camberley.  Purpose-built to the highest standards, a range of apartments are available for long or short stays.  Residents enjoy a range of on-site facilities including a cinema, beauty salon, spa, cafe and landscaped gardens.

Dining is taken in our fine dining restaurant or informal bistro with a private dining room available for family occasions.  Our activities team arrange a daily calendar of activities, including entertainers, arts and crafts, cooking and trips out.

Camberley Heights is committed to offering award-winning care and lifestyle in inspiring surroundings.


Care Options We Can Provide
Support For Companionship, End of Life, Nursing Dementia / EMI, Personal care, Physiotherapy, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
55

Our Building and Facilities

Café

‘Café Zest’ at Camberley Heights is a lovely, light and spacious place for residents and families to meet up, spend time together and enjoy a drink and a bite to eat. Our fully-stocked coffee machine is available as well as our range of teas and soft drinks. We also offer a selection of mouth-watering cakes and other treats to enjoy.

Lounge

Camberley Heights offers beautifully designed lounge spaces for residents, friends and family to spend time together. Each lounge is decorated in its own unique style which is shown through its immaculate interior and lavish furnishing.

Lobby

The lobby at Camberley Heights is light, spacious and welcoming, with a feature oak arch and plenty of lounge and relaxation areas. Our receptionist is on hand to help with any questions or requests, and our ‘Café Zest’ offers complimentary drinks and snacks.

Garden

Camberley Heights has a number of lovely rooftop terrace featuring raised flower beds, comfortable garden furniture with parasols, a sunny spot to enjoy a morning coffee and take in far-reaching views across the Surrey Hills.

Spa

To ensure our residents get all the best incentives, Camberley Heights offers an on-site spa. Our residents are offered treatments such as back massage, hand massage and have the ability to use our beautiful spa bath with mood lighting for a fully relaxing time.

Cinema

Featuring a large screen, surround sound and gorgeous design, our cinema is a popular choice with residents either for one of our regular movie screenings or for watching their own choice of film or enjoy the great sporting events.

Restaurant

Park Lane restaurant at Camberley Heights offers a fine dining experience in a beautifully designed, light and spacious area. A full restaurant service is available, offering seasonal daily menus.

Bistro

The Sandhurst bistro is themed after the local military academy, and offers a more casual dining experience, but with the same high standards of food and service.

Private Dining

For family get-togethers or special occasions, our private dining area is a great option. Enjoy Signature’s design and award-winning food with your friends and loved ones. We can create menus to suit the occasion along with a well chosen wine list to compliment your party.

Library

Enjoy a tea or coffee in our well-stocked library and read your favourite newspaper or dip into your current novel. Our library is always stocked with new books thanks to the kind donations from our visitors and residents.

Beauty Salon

With our amazing beauty salon our residents can get a range of beauty treatments such as hairdressing and manicures, a pampering treatment all of which can make a great gift and family members are welcome to take part.

Activity Room

Camberley Heights has an eventful and vibrant activities room which is always a popular spot for our residents. With facilities for cooking, painting, knitting our residents will always have something new to learn. Most mornings you will find residents enjoying a gentle exercise class.


Is Our Home Purpose Built
Yes

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Cinema, Hairdressers, Library, Lift, Minibus, Physiotherapy, Spa, Therapy Room.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Studio Apartments

Our studio apartments are open plan, featuring a bedroom area, living area and en-suite wetroom and kicthenette. All studio apartments are light and airy and offer a private telephone line as well as mobility and safety features.

One-Bed Apartments

With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays. In most of our apartments, a kitchenette is available in the living area and every one features an en-suite wetroom. All apartments offer a private telephone line as well as mobility and safety features.

One-Bed Deluxe Apartments

One-Bedroom deluxe apartments offer all of the features of our one-bedroom apartments, including a separate living room and bedroom, an en-suite wetroom and private telephone line. With a more spacious layout, deluxe apartments are perfect for couples or individuals who require more space for furniture and belongings. With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays.


About Our Rooms
Number Of Rooms 100
Number Of Ensuite Rooms 100

Type Of Room
Apartment, Double Room, Kitchenette, Separate Sitting Room, Single Room, Studio.

Room Features
Furnished, Unfurnished.

Room Facilities
Telephone Point.

Our Photos
GBP Discount

Enjoy a life of possibilities. New residents will get their 12th week free for admissions from the beginning of July, through to the end of December. Contact the home for more details.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,440.00

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Photos
Activities Are So Important

This home has a dedicated activities team organised by an activities manager. With extensive weekly activity calendars, there is always plenty to choose from, whatever a resident’s mobility level. Activities inside our homes include ballroom dancing, board games, guest musicians and speakers and of course our ever-popular bridge tournaments. We also organise regular outings, from theatre and cinema trips to nature walks, shopping trips and church services.

The wellbeing of our residents is always our main concern, and life here is designed to provide a full spectrum of physical, mental and emotional wellbeing. Regular exercise classes for all abilities, physiotherapy treatments in our specialist therapy rooms, and country trips are just some of the activities by which we maintain physical wellbeing. Stimulating activities such as crossword challenges, quiz nights and foreign language classes offer a great range of options for mental wellbeing.


Our Photos

Activities At Home
Birthday Celebrations, Board Games, Crosswords, Dancing, Exercise Class, Gardening, Music Entertainment, Quiz Games, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Cinema, Shopping, Theatre.

Pembroke Broadway
Camberley
Surrey
GU15 3XD

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 16th December 2022
Current Report

Camberley Heights Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Camberley Heights Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st June 2023
Service Provider Willowbrook Healthcare Limited, NN4 9BS
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Camberley Heights Care Home

Camberley Heights Care Home was given an overall rating of "Good" by the CQC in December 2022.
Camberley Heights Care Home provides Residential, Nursing, Dementia and Respite care.
Camberley Heights Care Home has 100 rooms.
Prices for Camberley Heights Care Home start from £1,440.00 per week.
Camberley Heights Care Home is owned by Avery Collection.
Yes. Camberley Heights Care Home does offer Residential care.
Yes. Camberley Heights Care Home does offer Respite care.
Yes. Camberley Heights Care Home does provide care for people with Dementia.
Camberley Heights Care Home comes under Surrey.
Cristy Jones is the manager of Camberley Heights Care Home.

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