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Thorley Lane East
Thorley
Bishops Stortford
Hertfordshire
CM23 4BH

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,100.00
Regulator's Rating Requires Improvement
Meet The Manager

Janet Samuels is Home Manager at Premier Court Care Home.

Our care home is connected to a local park, so we often receive visits from much of the wildlife that lives there. Residents can enjoy watching the birds while they stroll our garden courtyards or relax in one of our lounges.

Our home is a well decorated, single floor building so you can be sure help is always nearby. We have several cosy lounges for residents to read a book in or enjoy a tea or coffee.

Our hairdresser is able to style residents hair however they wish from a range of styles.


Interactive Tour
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Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Purpose built and well decorated home with local wildlife

Our hairdresser is able to style residents hair however they wish from a range of styles.

Our café area is the perfect space to catch up with friends and relatives.


Is Our Home Purpose Built
Yes

How Many Floors We Have
1

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Coffee Shop, Dentist, GP, Hairdressers, Nutritionist, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Premier Court Care Home offers a range of 59 beautifully furnished bedrooms


About Our Rooms
Number Of Rooms 59
Number Of Ensuite Rooms 59
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,100.00
Nursing Fees From / Price Per Week £1,305.00
Respite Fees From / Price Per Week £1,100.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Residents are involved in the creation of the menu.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

We promote gentle exercise for our residents and encourage them to participate.


The regular school and nursery visits ensure residents always have someone new to socialise with.

The visiting mobile library ensures residents always have an excellent selection of books.

Residents are welcome to enjoy the fresh air whenever they’d like by taking a gentle stroll through our courtyard gardens.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.

Thorley Lane East
Thorley
Bishops Stortford
Hertfordshire
CM23 4BH

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 19th April 2021
Last rated 20th May 2021
Current Report

Premier Court Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Premier Court Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th November 2010
Service Provider Bupa Care Homes (CFChomes) Limited, LS5 3BF
Transport
Bus Stop nearby, Car Park, Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Premier Court Care Home

Premier Court Care Home was given an overall rating of "Requires Improvement" by the CQC in May 2021.
Premier Court Care Home provides Residential, Nursing, Dementia and Respite care.
Premier Court Care Home has 59 rooms.
Prices for Premier Court Care Home start from £1,100.00 per week.
Premier Court Care Home is owned by BUPA Group.
Yes. Premier Court Care Home does offer Residential care.
Yes. Premier Court Care Home does offer Respite care.
Yes. Premier Court Care Home does provide care for people with Dementia.
Premier Court Care Home comes under Hertfordshire.
Premier Court Care Home accepts Local Authority clients.
Premier Court Care Home accepts NHS Continuing Healthcare clients.
Janet Samuels is the manager of Premier Court Care Home.

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