Queen Elizabeth Park Care Home

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1-72 Hallowes Close
Guildford
Surrey
GU2 9LL

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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Heather De-Ninis is The Home Manager at Queen Elizabeth Park Care Home.

Heather De-Ninis has worked in the care sector for over 36 years and in that time has amassed a wealth of care home experience.

Heather has developed a deep understanding of all the essential elements that create a loving care home environment after working in a variety of hands-on roles herself, from housekeeping and catering to maintenance, before taking her first position as a carer.

Heather says: “I love to give back and care for the elderly. I take immense pride in my home and am very proud of what my team and I have achieved in giving our residents a better quality of life.”

In creating that home-away-from-home atmosphere that is so appreciated by residents and their families, Heather, an avid baker, often brings in homemade jams and cakes for her residents and the team to enjoy. She also brings her beloved pet dog, Diva, to work every day, who all the residents adore!

Heather De-Ninis

When it comes to delivering exceptional care with love and a deep sense of compassion, the amazing people who form our Queen Elizabeth Park team, in Guildford, are everything.

Our award-winning home provides residential, nursing and dementia care with love and kindness, treating residents as the individuals that they are. 

Through a reassuring touch of the hand or a light embrace, we provide comfort and a sense of safety day and night, caring for our cherished residents whilst giving gentle encouragement to build confidence and independence wherever possible.

Assisted by our detailed knowledge of each person we care for and born by an intense desire to help and strong caring values, residents are supported to live happy and fulfilled lives.

Our welcoming home organises a varied calendar of innovative activities to suit all tastes and abilities, from themed parties to choir practice, and djembe drumming to art tutorials. 

Underpinned by strong community links, residents enjoy frequent days out on the minibus to local places of interest, make a wish initiative, and cultivate connections with local school children, mum and toddler playgroups, charity partners and cultural institutions.

Set over three floors, our friendly, yet peaceful home is surrounded by tranquil landscaped gardens, situated in a quiet cul-de-sac. It features bright and airy lounges, comfortable dining rooms, a bustling bistro, in addition to a library, salon and cinema.

As part of Queen Elizabeth Park’s commitment to providing high-quality care, our team receives extensive, on-going training, professional development and guidance.

We received Highly Commended in the Putting People First category at the South East Great British Care Awards 2023.


Queen Elizabeth Park Care Home - Lockdown Thoughts
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Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Palliative, Personal care, Physiotherapy, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Aids, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

In addition to offering the highest level of quality care, Queen Elizabeth Park Care Home has exceptional facilities that make life enjoyable and engaging for all residents, whatever their hobbies and personal preferences.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift, Minibus, Therapy Room.

Our Garden
Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

Our Photos

Description

Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch.


About Our Rooms
Number Of Rooms 77
Number Of Ensuite Rooms 77

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Photos
Activities Are So Important

Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy.

In partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future.

Activities are scheduled to suit each resident’s specific needs or requests, meaning we have a large variety of in-home events to suit all stages or abilities. This ranges from bingo, choir, arts and crafts to knitting, baking, movies and quizzes. Visits from our favourite entertainers are also highly popular, with residents and team members alike joining in with our much-loved sing-a-longs!

Our whole team supports our residents to rekindle interests and hobbies, whilst also gently encouraging them to try new things they might enjoy, either as part of a group of friends, on a 1-2-1 basis and in their own room, if they prefer.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.

1-72 Hallowes Close
Guildford
Surrey
GU2 9LL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 4th February 2021
Last rated 3rd March 2018
Current Report

Queen Elizabeth Park Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Queen Elizabeth Park Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th January 2011
Service Provider Carebase (Guildford) Limited, SW19 4DW
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Queen Elizabeth Park Care Home

Queen Elizabeth Park Care Home was given an overall rating of "Good" by the CQC in March 2018.
Queen Elizabeth Park Care Home provides Residential, Nursing, Dementia and Respite care.
Queen Elizabeth Park Care Home has 77 rooms.
Queen Elizabeth Park Care Home is owned by Carebase.
Yes. Queen Elizabeth Park Care Home does offer Residential care.
Yes. Queen Elizabeth Park Care Home does offer Respite care.
Yes. Queen Elizabeth Park Care Home does provide care for people with Dementia.
Queen Elizabeth Park Care Home comes under Surrey.
Queen Elizabeth Park Care Home does not accept Local Authority clients.
Queen Elizabeth Park Care Home accepts NHS Continuing Healthcare clients.
Heather De-Ninis is the manager of Queen Elizabeth Park Care Home.

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